Training

Complaints and Response Mechanisms
Dates and locations
No upcoming events
Introduction to the Core Humanitarian Standard
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No upcoming events
PSEA & Investigations for Managers Workshop
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No upcoming events
SEA Investigations Follow-Up
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No upcoming events
SEA Investigations Workshop
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No upcoming events
Training of Trainers on the Core Humanitarian Standard
Dates and locations
  • Beirut, Lebanon — 9 Dec 2019

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Events

20 Nov 2019
Bangkok, Thailand
General Assembly
9 Dec 2019 - 4 days
Beirut, Lebanon
Training of Trainers on the Core Humanitarian Standard in Beirut

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Resources

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2019 HHR Antwerp Report
Download 2019’s Humanitarian HR Conference (HHR2019) took place 2-4 October in Antwerp, Belgium. Focusing on the theme of trust, HHR2019 connected...
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CHS Alliance Membership Flyer
The CHS Alliance is a global network of more than 150 humanitarian and development organisations committed to making aid work better for people.
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2019 Management Response to the CHS Verification Scheme Review
In March 2019, CHS Alliance commissioned KPMG to conduct a review of its CHS Verification Scheme. The scheme created four years ago, offers four...
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2019 Report of the Verification Scheme Review
KPMG was retained by the CHS Alliance to conduct a review of the existing Verification Scheme and make recommendations for the way ahead. The review...
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The CHS in plain English
This one-pager sets out the Nine Commitments of the CHS in plain English. It was developed by a working group including the expertise of Translators...
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CHS Alliance Board Minutes, June 2019
Minutes of the CHS Alliance Board, 25 June 2019.
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CHS Alliance Board Minutes, April 2019
Minutes of the CHS Alliance Board, 11-12 April 2019.
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2019 PSEA Scoping Study – Enhancing Support to Members
Since February 2018, the Protection from Sexual Exploitation and Abuse (PSEA) has been at the top of the aid sector’s priorities.  We have...
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2019 CHS Alliance Support to Complaints and Feedback Mechanisms Report
Commitment 5 of the Core Humanitarian Standard (CHS) remains the lowest scoring commitment. To consider what this means for the Alliance and its...
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CHS Alliance Extraordinary General Assembly Minutes, 3-7 December 2018
Minutes of the Extraordinary General Assembly Minutes of the CHS Alliance held on 3-7 May 2018 online.
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CHS Alliance Second General Assembly Minutes, 10-17 May 2018
Minutes of the second General Assembly of the CHS Alliance held on 10-17 November 2018 online.
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2016 Learning Event Presentations, Geneva
Over 160 humanitarian and development actors shared case studies and discussed ways to rethink humanitarian response at a learning event on the Core...
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Quality and Accountability: It Is Not Enough to Do the Things Right, the Right Things Have to Be Done
CHS Alliance, together with the Sphere Project and Groupe URD, held a WHS 2016 side event hosted by the Swiss and Danish governments entitled,...
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Designing an Improvement Plan
The purpose of this guide is to help organisations who have conducted a self-assessment, against the CHS develop and implement an improvement plan.
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CHS Alliance Complaints Policy
The purpose of the Complaints Policy and Procedure is to increase the level of member and stakeholder satisfaction with the work of the Alliance by...
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CHS Alignment Statement Report for New Members
By joining the CHS Alliance, your organisation is taking a commitment to improve the quality and accountability of its programmes. In order to fulfil...
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Application Form: Associate Membership
The offline version of the application form for associate membership. Please use the online form to apply, this version is only for reference. For...
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Application Form: Full Membership
The offline version of the application form for full membership. Please use the online form to apply, this version is only for reference. For more...
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E-Learning: CHS Self-Assessment
Developed through a collaborative process with IECAH and the support of the German Governement, this course is available to access here. Course...
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E-Learning: Introduction to the CHS
Developed through a collaborative process with the Humanitarian Leadership Academy (HLA), Sphere, Groupe URD and IECAH, this course is available to...
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Training Handbook
The training handbook is used by CHS Alliance trainers during our two-day Introduction to the Core Humanitarian Standard (CHS) workshop. It is now...
External Link
Webinar on the CHS Self-Assessment
Would you like to hear from the experience and recommendations of people who’ve done the self-assessment? Listen to our 6 June 2017 Webinar on the...
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Human Resources (HR) Toolkit for Small and Medium Nonprofit Actors
The CHS Alliance and the Cornerstone OnDemand Foundation partnered up to create a Human Resources (HR) Toolkit to support CHS Alliance members and...
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2019 Amman CHS Exchange Report
More than four years after the launch in 2014, how is the Core Humanitarian Standard on Quality and Accountability (CHS) driving change? How can...
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PSEA Handbook Additional Resources
For those who would like to understand issues relating to PSEA in more detail, we have put together a selection of particularly useful and relevant...
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PSEA Implementation Quick Reference Handbook
This Handbook provides a complete quick reference guide to implementing measures for protection from sexual exploitation and abuse (PSEA) in an...
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FAQs on Accountability to Affected Populations
These FAQs provide an overview of what AAP is and why it is important. They answer questions on the five Commitments on Accountability to Affected...
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Guidelines for Investigations
These Guidelines are designed to assist our colleagues in humanitarian and development contexts who conduct or manage investigations into serious...
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HR Good Practice for Surge Response
The Transforming Surge Capacity Project, which launched in 2014, brought together 11 Start Network agencies with ActionAid leading. The aim of the...
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Surge Capacity Research
The Transforming Surge Capacity Project, which launched in 2014, brought together 11 Start Network agencies with ActionAid leading. The aim of the...
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HR Manual
This manual was designed to support HR managers and HR practitioners 1 who are setting up a new HR function within a programme (or organisation),...
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Learning and Development Framework
Over recent years, key research has identified the need to strengthen the capacity and capability of INGOs and local organisations, and the people...
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Handbook for Measuring HR Effectiveness
This HR Audit Handbook is designed to assess the effectiveness of an organisation’s human resources (HR) and people management policies and...
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Staff Survey Toolkit
This toolkit is designed for organisations and departments undertaking employee surveys. The toolkit contains guidelines outlining the process to...
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HR Metrics Dashboard
This toolkit enables human resources (HR) managers in the humanitarian and development sector to use HR metrics to support programme and operational...
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Mindfulness and Wellbeing
Mindfulness and wellbeing have become terms that have become almost universal in their usage in  everyday parlance. In recent years, there has been...
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Coaching Toolkit
This toolkit has been designed to support you, as a coach. Over time, your own experiences will supplement what it contains. The toolkit should be...
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Debriefing Toolkit for Humanitarian Workers
This manual gives guidelines for those who offer debriefing to people who work as humanitarian workers, including staff working in a relief or...
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CHS Alignment Statement Report for Current Members
By joining the CHS Alliance, your organisation has taken a commitment to improve the quality and accountability of its programmes. In order to fulfil...
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Assessment Against the CHS – Report Template
This document is the CHS assessment reporting tool. It is the document to be filled by all members of CHS Alliance who chose to conduct a CHS...
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Assessment Against the CHS – User Guidance
This guidance presents methodology, tools and advice for aid organisations conducting an assessment against the Core Humanitarian Standard on Quality...
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CHS Verification Framework
The Verification Framework is designed to ensure a consistent, systematic approach to assessing and verifying how the CHS is applied. It sets out...
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CHS Verification Scheme Overview
Verification is a structured, systematic process to assess the degree to which an organisation is working to achieve the CHS. The Verification Scheme...
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CHS Alliance Board Minutes, February 2019
Minutes of the CHS Alliance Board, 1 February 2019.
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CHS Alliance Board Minutes, March 2019
Minutes of the CHS Alliance Board, approval of 2018 accounts, 28 March 2019...
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External evaluation of the CHS Alliance
The CHS Alliance is a membership organisation, headquartered in Geneva with a vision that people vulnerable to risk and disaster can influence and...
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Core Humanitarian Competency Framework
Competent and well-managed staff are at the heart of an accountable and effective organisation and need to be equipped with the right skills and...
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2018 Learning Event Report, London
On Friday, 30th November 2018 CHS Alliance organised a Learning Event in partnership with the Disasters Emergency Committee (DEC) in London, to...
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2018 Humanitarian Accountability Report
On 1st October, the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...
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CHS Alliance Board Minutes, January 2018
Minutes of the CHS Alliance Board, 19 January 2018...
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CHS Alliance Board Minutes, April 2018
Minutes of the CHS Alliance Board, 26-27 April 2018.
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CHS Alliance Board Minutes, May 2018
Minutes of the CHS Alliance Board, 17 May 2018.
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CHS Alliance Board Minutes, September 2018
Minutes of the CHS Alliance Board, 27-28 September 2018.
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CHS Alliance Strategy 2018-2021
This strategy is the guiding document for the secretariat of CHS Alliance. The secretariat can only achieve the outcomes outlined in this strategy...
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CHS Alliance Statutes
The present Statutes have been approved by the General Assembly in accordance with article 16.e above on 16 May 2018. They supersede any previous...
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2017 HHR Asia Report, Bangkok
The 2017 edition of the Humanitarian HR Asia Conference, which took place on 27-29 November 2017, focused on the theme of building resilient...
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2017 HHR Europe Report, Helsinki
The 2017 edition of the Humanitarian HR Europe Conference organised on 20-22 September in Helsinki, Finland, aimed to raise our awareness of the key...
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CHS Alliance Board Minutes, January 2017
Minutes of the CHS Alliance Board, 11 January 2017.
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CHS Alliance Board Minutes, April 2017
Minutes of the CHS Alliance Board, 27-28 April 2017.
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CHS Alliance Board Minutes, June 2017
Minutes of the CHS Alliance Board, 19 June 2017.
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CHS Alliance Board Minutes, September 2017
Minutes of the CHS Alliance Board, 28-29 September 2017.
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2017 CHS Alliance Annual Report
In 2017 the Core Humanitarian Standard on Quality and Accountability (CHS) has gained significant ground as a common reference for accountability...
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2016 HHR Africa Report, Nairobi
The 2016 edition of Humanitarian HR Africa Conference took place on 22 and 23 November 2016 exploring organisational resilience, which is the ability...
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2016 HHR Europe Report, Barcelona
The 2016 edition of the Humanitarian HR Europe Conference was held in Barcelona, Spain, from 8-10 June 2016, and focused on Organisational...
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2016 Learning Event Report, Geneva
The 2016 learning event titled “A disruptive standard? Rethinking humanitarian response with the Core Humanitarian Standard on Quality and...
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2016 PSEA Conference Report
The 2016 protection from sexual exploitation and abuse (PSEA) conference brought together over 40 participants in Bangkok, Thailand, on 5 September...
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CHS Alliance Interim Board Minutes, January 2016
Minutes of the CHS Alliance Interim Board, 21 January 2016.
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CHS Alliance Interim Board Minutes, April 2016
Minutes of the CHS Alliance Interim Board, 11-12 April 2016.
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CHS Alliance Interim Board Minutes, July 2016
Minutes of the CHS Alliance Interim Board, 21 July 2016.
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CHS Alliance Interim Board Minutes, September 2016
Minutes of the CHS Alliance Interim Board, 27-28 September 2016.
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CHS Alliance First General Assembly Minutes, November 2016
Minutes of the first General Assembly of the CHS Alliance held on 3 November 2016 at the CICG, Geneva, Switzerland.
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2018 CHS Alliance Annual Report
The Core Humanitarian Standard on Quality and Accountability (CHS), at times, seems to be everywhere. In the discussions on the Grand Bargain...
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2015 CHS Alliance Mission to Ukraine Report
Following a request from the Kiev-based NGO Forum, the CHS Alliance carried out a mission between 12 and 24 July 20154, focusing on Accountability to...
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2015 Sexual Violence Management Conference Report
The CHS Alliance held a successful conference on Sexual Violence Management for the Humanitarian sector in September 2015 that saw over 50 security,...
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Guidance Note and Protocol on Publishing Complaints Metrics
As a sector, we are committed to accountability and transparency.  When an organisation publishes data about the complaints they have received, they...
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2015 HHR Asia Report, Kuala Lumpur
The 2015 edition of the Humanitarian HR Asia conference saw over 50 HR and people management specialists from 13 countries coming together to discuss...
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2015 HHR Africa Report, Nairobi
The 2015 edition of the Humanitarian HR Africa Conference took place on 8 June in Nairobi, Kenya. 52 participants from 36 organisations representing...
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2015 HHR Europe Report, Antwerp
Organised on 3-5 June in Antwerp, Belgium, the 2015 edition of the Humanitarian HR Europe Conference explored the theme of Innovative resourcing.
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2015 Humanitarian Accountability Report
Bringing together 13 leading humanitarian thinkers to discuss challenges to greater humanitarian effectiveness, On the road to Istanbul, the 2015...
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CHS Alliance Interim Board Minutes, July 2015
Minutes of the CHS Alliance Interim Board, 30 July 2015.
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CHS Alliance Interim Board Minutes, August 2015
Minutes of the CHS Alliance Interim Board, 27 August 2015.
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CHS Alliance Interim Board Minutes, October 2015
Minutes of the CHS Alliance Interim Board, 12-13 October 2015.
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CHS Alliance Constitutive General Assembly Minutes, June 2015
Minutes of the Constitutive General Assembly of the CHS Alliance held on 9 June 2015 at the Mayfair Hotel, Nairobi, Kenya.

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Articles

Q&A training brings together all parts of the Syrian humanitarian response
Earlier this month the CHS Alliance co-hosted an OCHA Turkey led initiative to promote greater accountability in the Syrian humanitarian response.
Islamic Relief Worldwide marks three years of CHS certification
Islamic Relief received CHS certification in 2017 and we are delighted that they have maintained it for the third year! To celebrate this...
How does your data compare?
So you’ve done your CHS verification assessment, but what’s next? How do you get the most out of the findings? Well, our new software...
BY Adrien Muratet
The Core Humanitarian Standard Commitments are now available in plain English
By Kate Murphy (Plain-language Adviser, TWB) and Ellie Kemp (Head of Crisis Response, TWB). Translators without Borders (TWB) helps its humanitarian...
A Groundbreaking Model: Strengthening Accountability in Chad
In a tucked-away country, often out of sight of international media not one but three major humanitarian responses are underway. With the continued...
Mind the Mind – A Turning Point for those Affected by Crises
The inaugural International Conference on Mental Health and Psychosocial Support (MHPSS) in Crisis Situations, held in Amsterdam, Netherlands, marks...
BY Jules L. Frost
Cultivating compassion on World Mental Health Day
We sit down with David to find out what the development, humanitarian and global health sectors can learn from each other to make our workplaces more...
BY David Addiss
Off the Radar: Are there quality and accountability blind spots in the humanitarian sector?
This month, Alix Wadeson, an independent consultant supporting organisations with CHS framework advice and conducting self-assessments, shines a...
BY Alix Wadeson
SCHR’s Misconduct Disclosure Scheme
We hear from Gareth Price-Jones, Executive Secretary of the Steering Committee for Humanitarian Response (SCHR) about the new Inter-Agency Misconduct...
BY Gareth Price-Jones
Be the change: A new initiative to cultivate caring and compassionate aid organisations
In July 2019 a series of CHS Alliance focus group discussions found that the aid sector is in urgent need – itself – of aid. Aid workers are...
Breaking down geographic & organisational barriers – the CHS Exchange
We at the CHS Alliance are getting excited for our next CHS Exchange. Five years on from the launch of the Core Humanitarian Standard (CHS),...
Introduction to Duty of Care
We all know that Duty of Care and Wellbeing have been identified as increasingly important issues across our sector; yet as we work out how to...
Strengthening Humanitarian Accountability in Chad
A new report from the CHS Alliance and Ground Truth Solutions reveals that in Chad only 8% of people affected by crisis surveyed believe that aid...
People Management
What is People Management? People are at the centre of everything we do. We believe that to best serve those affected by crisis, humanitarian workers...
Accountability to Affected Populations
What is Accountability to Affected Populations? Accountability towards affected populations (AAP) is the process of using power responsibly. AAP is...
Protection from Sexual Exploitation and Abuse and Sexual Harassment (PSEAH)
We all have a part to play in protecting those affected by crisis from exploitation, abuse and harassment. The nature of humanitarian and development...
ActionAid First Group to Achieve Independent Verification
As our first ever member organisation to become independently verified as a group, we were lucky enough to hear from dedicated staff from across 16...
Women Humanitarians Demand Equity Now
This World Humanitarian Day our Vice Chair, Shama Mall, calls for aid organisations to support their female staff to carry out their vital work.
BY Shama Mall
A Donor Looks at Translating Accountability to Affected Populations Commitments into Reality
Linda Öhman, Senior Program Manager at Sida, shares her experiences of accountability to affected populations in practice in Chad, following a joint...
Member of the Month: International Rescue Committee
This month we are celebrating the International Rescue Committee’s (IRC) great work on building accountability in their Pakistani projects. We chat...
Amman CHS Exchange: Conference on global standard to make aid work better
One hundred participants from more than 15 countries gathered in Jordan yesterday for the start of a one and a half-day conference dedicated to...
Member of the Month: Action Against Hunger
A blog by Hannah Wichterich, Monitoring, Evaluation, Accountability and Learning Advisor sharing what ACF has learnt from their self-assessments...
How Can We Make the Verification Scheme More Fit for Purpose?
In March this year the CHS Alliance commissioned KPMG to conduct a review of our CHS verification scheme.  The scheme created four years ago, offers...
BY Adrien Muratet
Through the Eyes of Affected People: a Systematic Investment in Accountability Is Needed
This morning CHS Alliance Executive Director Tanya Wood moderated one of the first panel discussions of the ECOSOC Humanitarian Affairs Segment held...
CHS Alliance Statement in Response to UK Charity Commission and Independent Inquiry Reports into Oxfam
The reports released this week from the UK Charity Commission and the Independent Inquiry into Oxfam provide a sobering reminder of the critical work...
Overcoming the Cost Barrier, How the HQAI Subsidy Fund Increases National NGO Access to Audit Services
“HQAI’s Subsidy Fund has already allowed seven national organisations to become independently verified or certified. I believe it is a great...
BY Pierre Hauselmann
Medair Achieves Certification Against the Core Humanitarian Standard
We are pleased to announce that Medair, a CHA Alliance member and a Swiss humanitarian organisation to relieve human suffering in some of the...
Member of the Month: the Disasters Emergency Committee
This month we are putting the Disasters Emergency Committee in the spotlight. The CHS Alliance and DEC have been closely working together to promote...
The Self-Assessment, a “Heavy Exercise” or a Helpful Investment for the Future?
In this blog we want to challenge an assumption often raised by organisations as an obstacle for starting the verification exercise: the perceived...
BY Adrien Muratet
“Accountability is Everyone’s Responsibility” – Coffee with Carine Nzeuyang
Carine has led the design and implementation of perception surveys undertaken by Ground Truth Solutions in collaboration with the CHS Alliance to...
Strengthening Accountability in Chad
In a tucked away country, often out of sight of international media (6th under-reported humanitarian crises of 2018 according to CARE...
BY Alexandra Warner, Guillaume Pocard
Exploring the CHS Verification Data: Why Commitment 5 is Scoring Low?
In recent months we have communicated several times about an important finding from our verification data: commitment 5 of the Core Humanitarian...
BY Adrien Muratet
Important Updates on the CHS Verification Scheme
The Core Humanitarian Standard was launched four years ago. We have learnt a lot from the verification processes organisations have undertaken to...
Member of the Month: The Adventist Development and Relief Agency
In February, the Adventist Development and Relief Agency (ADRA) joined the CHS Alliance as its fifth global network, bringing 120 country offices as...
Member of the Month: ActionAid International Kenya
This month we are putting ActionAid International Kenya in the spotlight. As a founding member of the CHS Alliance, ActionAid International Kenya...
“Affected Communities Are the Ones Who Truly Understand Their Own Needs” – Coffee with Denis Orioki, ActionAid International Kenya’s Capacity Building Coordinator
Denis Orioki has been working for Action Aid International Kenya since 2012. Currently, he supports five Local Rights Programmes (LRPs) in Khwisero...
Improving Accountability by Empowering Women and Vulnerable Communities
As a strong supporter of the Core Humanitarian Standard on Quality and Accountability (CHS), ActionAid International Kenya has a robust and thorough...
“Women need to be empowered to make their voices heard” – Coffee with Makena Mwobobia, ActionAid International Kenya’s Executive Director
Makena Mwobobia is the Executive Director of Action Aid International Kenya and recently joined CHS Alliance’s Board. With over 25 years of...
Debriefing toolkit for humanitarian workers
Nowadays many humanitarian workers request debriefing. However, when debriefers do not follow appropriate steps, debriefing may be ineffective or...
BY Debbie Hawker
“Shelter is more than just walls and roofs, it is vital for maintaining human dignity” – Coffee with Jose De La Cruz, ShelterBox
A recently published research report by ShelterBox found that in 2017, only one in five families worldwide received appropriate shelter support. We...
The CHS becomes a foundation chapter of the Sphere Handbook
On 6 November Sphere launched the new edition of its flagship publication, the Sphere Handbook. In this latest version, The Core Humanitarian...
Member of the Month: Community World Service Asia
This month we are putting Community World Service Asia (CWSA) in the spotlight. As a founding member of the CHS Alliance and a member of ACT...
“The CHS is increasingly in our DNA” – Coffee with Rizwan Iqbal, CWSA’s Quality and Accountability (Q&A) Specialist
Rizwan Iqbal has been working with the non-governmental sector and businesses in Asia and Europe for over 12 years. Currently, he is spearheading...
“We have incorporated the CHS at all stages of our emergency work” – Coffee with Shahzado, Emergencies Programme Manager with HelpAge
Shahzado Khaskheli is an Emergencies Programme Manager with HelpAge International. He participated in a workshop hosted by CWSA on the Core...
Cash for food in Afghanistan – CWSA boosts Commitment 5 of the CHS through continuous involvement of returnee community
Since January 2017 Community World Service Asia (CWSA) has supported 1,900 returnee Afghan families by virtue of three small-scale emergency...
Mainstreaming PSEA in the employment cycle
At the Safeguarding Summit our Executive Director, Tanya Wood, participated in a panel on preventing transgressors entering the aid sector by looking...
CHS Alliance supports CAFOD’s learning culture
The Core Humanitarian Standard on Quality and Accountability (CHS) is a standard that requires constant improvement. It pushes for change, not only...
Safeguarding Summit – Putting People First: highlights and take-aways
At the Safeguarding Summit our Executive Director, Tanya Wood, participated in a panel on preventing transgressors entering the aid sector by looking...
CHS Alliance takes part in the 20th Humanitarian Congress Berlin
On 4-5 October, the CHS Alliance took part in the 20th Humanitarian Congress in Berlin. Focusing on topical issues such as migration and the...
2018 World Mental Health Day: The Wellbeing Cluster – embodying CHS commitments, delivering locally
In this blog, celebrating the World Mental Health Day, Hiten reports on the developments around the Wellbeing Cluster in the Philippines and on its...
BY Hitendra Solanki
How change happens in the humanitarian sector – CHS Alliance launches flagship report
On 1st October the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...
Change in the Humanitarian Aid and development Sector Requires Empowering the Affected
AidEx spoke to the executive director of the CHS Alliance, Judith Greenwood about her thoughts on AidEx 2017’s conference theme of ‘Aid and...
“It Is Really Engaging if You Want Accountability to Happen”
From 16 to 19 October the CHS Alliance hosted a Training of Trainers workshop on the Core Humanitarian Standard on Quality and Accountability (CHS)
“If I Know Myself, I Can Plant Something”
A humanitarian aid worker with 12 years of experience preparing communities to natural disasters in Bangladesh, Obaidul Islam Munna joined the Talent...
Can HR Professionals Help Boost the localisation of Aid Response?
On 21 and 22 September HHR Europe was held in Helsinki, where 72 participants came together from different organisations to discuss the challenges...
BY Sam Wakefield
COAST Trust Joins Response to Rohingya Crisis
As the Rohingya crisis unfolds and threatens to become the next major humanitarian disaster, our sector is once again put to the test to provide...
Global Learning Forum: ‘Meeting Everyone Made Everything Fall into Place’
The Global Learning Forum hosted by Oxfam from 4 until 8 September was a unique opportunity for the different actors of the Talent Development...
Eight Tips to Conduct a Successful Self-Assessment
Reflections on the CHS self-assessment process: what the CHS can bring to your organisation if applied meaningfully.
BY Alix Wadeson
New case study: Blended Learning
Blended learning offers humanitarian organisations a cost-effective way of providing greater access to capacity strengthening. The widespread use of...
New case study: Shifting the Power – Localisation in Action
Gana Unnayan Kendra (GUK), a community-led development organisation combating poverty in Bangladesh, has recently joined CHS Alliance. In the last...
The Impact of the CHS on US Higher Education
Tom Arcaro, a professor of sociology at Elon University, North Carolina, tells us about his experience in adopting the Core Humanitarian Standard...
BY Tom Arcaro
New Case Study about How the People First Impact Method (P-FIM) Can Facilitate the Implementation of the CHS
In preparation for the implementation of the CHS, Johanniter wished to gain a deeper understanding of how best to engage with communities and design...
Grand Bargain: Participation (R)evolution?
One year after the Grand Bargain was endorsed, the Global Public Policy Institute (GPPI), with the involvement of the CHS Alliance, released its...
BY Ann Vaessen
Improving the Security of Staff with Diverse Identity Profiles
The European Interagency Security Forum (EISF) commissioned a research project to understand the security needs of NGO staff with a range of identity...
BY Emma Jones, Kate Denman, Elizabeth Molloy
Two New Case Studies from GOAL about Social Auditing and Accountability in Conflict
These case studies by GOAL give an account of two projects carried out in Honduras, Nicaragua and Ukraine. In Central America, social auditing was...
Launching the Core Humanitarian Competency Framework (CHCF) Project
Competent and well-managed staff are at the heart of an accountable and effective organisation, therefore they need to be equipped with the right...
Introducing the Revised CHCF in Dhaka and Getting Valuable Feedback
The CHCF project team attended the DEPP National Learning Conference in Dhaka where the revised CHCF was shared for inputs. Gemma gives an overview...
BY Gemma Prescott
Developing the PSEA Handbook – What We Learnt
Lucy Heaven Taylor co-author of the PSEA Implementation Quick Reference Handbook shares their experiences on the process of developing the Handbook.
BY Lucy Heaven Taylor
Building an Organisational Learning and Development Framework: ‘We can Do It’.
Ann from Start Development gives an overview of our guide to designing a Learning and Development Framework, which was drafted in order to support...
BY Ann Start
Change Is More Than Just Carrots and Sticks
The CHS Alliance was present at this year’s ALNAP conference in Stockholm with a stall. In this blog, David shares his thoughts on the...
BY David Loquercio
Promotion and Dissemination of the Core Humanitarian Competencies Framework
In this blog, the team responsible for the revision of the Core Humanitarian Competencies Framework (CHCF) shares details about the upcoming...
BY Uma Narayanan and Gemma Prescott
Why We Need to Talk About Sexual Orientation, Gender Identity and Expression (SOGIE) in Humanitarian and Development Work
In this blog Emma Jones, PhD Candidate at the University of East London discusses how individual characteristics (e.g. gender identity, sexual...
BY Emma Jones
Strengthening People Management Practices in the Humanitarian and Development Sectors
In this blog Em Lacroix introduces the Human Resource (HR) Package, which provides CHS Alliance members with resources and tools to improve people...
BY Emmanuelle Lacroix
Case Study: Using the Core Humanitarian Standard (CHS) for Development Programme Interventions
This case study illustrates how Women Support Association (WSA) applies the Core Humanitarian Standard (CHS) in development interventions targeting...
How Can You Improve Your Organisation’s Resilience?
The theme of this year’s HHR Africa Conference was organisational resilience, defined by the British Standard BS65000 (2014) as the ability to...
BY Lauren McWilliams
CHS Learning Event Shares Case Studies and Ideas for Rethinking Humanitarian Response
Over 160 humanitarian and development actors shared case studies and discussed ways to rethink humanitarian response at a learning event on the Core...
Integrating the Core Humanitarian Standard and Inclusive Programming in Christian Aid’s PPA Extension
In this blog, Jane Machira, Christian Aid, describes the organisation’s four inclusion pillars and corresponding CHS commitments, and how...
BY Jane Machira
Building Organisational Leadership and Culture to Create Trust During Change
In this blog, HR consultant Alex Swarbrick looks at the importance of an organisation’s leadership and culture during times of change. He gives...
BY Alex Swarbrick
Findings from the Review of the Core Humanitarian Competencies Framework
Uma Narayanan shares findings of our review of the Core Humanitarian Competencies Framework for the Start Network Talent Development project. The...
BY Uma Narayanan
Ground Truth’s Constituent Voice – Providing Community Feedback Against the CHS
In this post, Nick van Praag and Diana Szasz from Ground Truth Solutions look at how Ground Truth’s Constituent Voice™ methodology can complement...
BY Nick van Praag, Diana Szasz
2016 Protection from Sexual Exploitation and Abuse (PSEA) Conference Shares Recommendations for Conducting Investigations
The 2016 protection from sexual exploitation and abuse (PSEA) conference brought together over 40 participants in Bangkok, Thailand, earlier this...
New Case Study: ActionAid’s People Management Scorecard
Our latest case study gives an overview of the process ActionAid International (AAI) undertook to develop its people management scorecard. Reading...
World Humanitarian Day: Putting the Human Back in Humanitarian
World Humanitarian Day is a chance for all of us to pause and remember why we do what we do. This year as we reflect on the commitments made at the...
BY Judith F. Greenwood
How is the Core Humanitarian Competencies Framework Being Used Around the World?
Uma shares case studies on how the competencies framework is being used in different ways around the world as we come to the end of our review of the...
BY Uma Narayanan
Gender, Resilience and Mental Health in the Humanitarian Sector
Organisational resilience is at the heart of the CHS Alliance, as evidenced by the success of the recent Humanitarian Human Resources (HHR) Europe...
BY Alice Gritti
Full Accountability to Affected People Can’t Possibly Be Bad – or Can It?
Calling for regime change and a participation revolution, humanitarians are once again committing to take accountability to affected populations...
BY Lotte Ruppert, Andrea Binder
New Case Study: How Concern Worldwide Enacted Community Communication,Participation and Feedback in the Central African Republic
In March 2016, Concern Worldwide carried out a contextual analysis in the Ombella Mpoko prefecture of the Central African Republic (CAR). This case...
Does the Humanitarian Sector Have a Problem with Sexual Violence?
Humanitarian response should represent the very best of human nature. However, our behaviour doesn’t always reflect this high ideal. With...
BY Lucy Heaven Taylor
New Case Study: Transforming Surge Capacity Through Training
This case study examines the process of designing and piloting surge capacity training as part of the Start Network’s Transforming Surge Capacity...
How Can We Debrief Aid Workers Effectively?
Should our organisations provide debriefing for aid workers either after a critical incident, or on return from an overseas assignment? What does...
BY Emily Tullock
Working with Local NGOs: Addressing the Gaps
In this blog Nurhaida Rahim talks about the importance of working with local organisations and supporting their capacity development.
BY Nurhaida Rahim
Review of the Core Humanitarian Competencies Framework – Emerging Themes
In this blog project manager Uma Narayanan gives an update on and shares some key themes emerging during the review of the Core Humanitarian...
BY Uma Narayanan
High Levels of Engagement with Core Humanitarian Standard (CHS) at World Humanitarian Summit
Humanitarian leaders and decision-makers highlighted the Core Humanitarian Standard (CHS) as a way to improve humanitarian effectiveness during the...
240 NGOs Call on Leaders at the World Humanitarian Summit to Improve Humanitarian Action by Adopting the CHS
The CHS Alliance and its members are calling on world leaders and humanitarian decision-makers at the World Humanitarian Summit to improve...
After the Earthquake: Lessons in Using Local Capacities to Protect Human Rights, from Community Workers in Nepal
In this blog, Ginny Baumann explains how the Freedom Fund worked with local Nepali organisations to learn how community-based NGO workers could be...
BY Ginny Baumann
On the Mysteries of Humanitarian Decision-Making: Getting from World Humanitarian Summit Commitments to #BetterAid
In this blog I explore a couple of ideas around decision-making that surfaced in the 2015 Humanitarian Accountability Report. Better aid requires...
BY Alyoscia D’Onofrio
How Can We Include LGBT People in the Humanitarian Sector?
In this blog, I share some thoughts about the relevance of LGBT human rights for the humanitarian sector (for both service delivery and staff...
BY Kit Dorey
How Can We Put People at the Centre of the World Humanitarian Summit?
Many of us who have the opportunity to attend the World Humanitarian Summit (WHS) in Istanbul maybe be feeling overwhelmed by the sheer volume of...
BY Judith Greenwood
Less Paper, More (Better) Aid
The World Humanitarian Summit takes place in less than two weeks. The so-called “grand bargain” that aims to transform the humanitarian system...
BY David Loquercio
What Can We Do to Really Improve Staff Care of Aid Workers?
Now that Steve Dennis’ case against the Norwegian Refugee Council no longer makes headlines, we can begin to address what caring for staff really...
BY Alessandra Pigni
Haiti’s Champions of the CHS: Keeping People at the Centre With Communication, Participation and Feedback
One of the most pressing questions from participants at a recent training workshop on the Core Humanitarian Standard (CHS) in Haiti was, how do we to...
BY Geneviève Cyvoct
Human Resources (HR) in the Developing Market – Are We Doing Enough to Educate our Staff?
Bianca Valencia, Training Programme Services Manager at Birches Group, regularly works with HR managers all over the world. In this blog she...
BY Bianca Valencia
The State of Surge Capacity in the Humanitarian Sector report launches in London, April 2016
The Transforming Surge Capacity Project launched the seminal research report, “The State of Surge Capacity in the Humanitarian Sector”, at an...
Learn How to Conduct an Investigation into Allegations of Misconduct by Aid Workers
What would you do if you were called on to conduct an investigation into allegations of sexual exploitation and abuse (SEA) made about staff or...
BY Emily Tullock
How Do You Manage Staff Misconduct Overseas?
I recently joined a group of professionals working with staff deployed internationally at the fourth conference on duty of care: protecting workers...
BY Verity Stiff
What Makes an Effective Leadership Team in a Charity?
What are the characteristics of an outstanding leadership team? Charities are complex organisations that often work in challenging situations and...
The CHS Alliance takes the Pledge for Parity this International Women’s Day 2016
The CHS Alliance would like to wish all humanitarian and development actors and those they aim to assist around the world a happy International...
How Do You Know if Cash Programming Is a Good Option?
During the last meeting of the cash working group in Geneva, a panel discussed the link between cash and accountability to affected populations. For...
BY David Loquercio
Ten Psychological Tactics for Avoiding Accountability and How to Address Them
In this blog Kelly O’Donnell explores psychological perspectives on what helps and hinders good practice for accountability. Cognitive...
BY Kelly O’Donnell
Eleven Ways to Transform Surge Capacity in the Humanitarian Sector
The CHS Alliance is part of an exciting project with one ambition – improving the capacity of humanitarian agencies to scale up resources in...
BY Maduri Moutou
Do You Need to Throw Out Your Performance Management System?
How do you measure performance management in your organisation? Does your performance management system take into account the modern workplace...
BY Emily Tullock
How Has the Humanitarian Sector’s Awareness of Staff Care Evolved?
Over 20 years ago, the research report “Room for Improvement: The Management and Support of Relief Workers” started a change in the way...
BY Maduri Moutou
The CHS Alliance Welcomes a New Chair
The CHS Alliance is pleased to announce the appointment of Robert Tickner as the new chairperson of its board, effective 19 January 2016.
New Resource: Who Cares? Iran’s Amazing Social Workers and Addiction Counsellors
In August 2015, Dr Scott Breslin, International Director of Operation Mercy, led a five-day seminar in Tehran (Iran) entitled “Caring for...
Mindfulness and Wellbeing: A Shift of Emphasis from Treatment to Prevention
In recent years, there has been an awareness of mindfulness-based approaches to stress reduction, along with evidence on its benefits towards...
BY Hitendra Solanki
Staff Care: Why We Should All Care About Mental Health
Organisational duty of care and the need to support aid workers’ mental health has hit the news recently, helping to bring attention to these key...
BY Emmanuelle Lacroix
How Aid Workers Can Become Champions of Accountability
One has to sympathise with humanitarian staff. The majority are keen to do their best to help people in need. The places they work are often...
BY Nick van Praag
Evidence on Corruption and Humanitarian Aid
Corruption in humanitarian action remains an under-researched issue. Humanitarian aid agencies devote significant time, energy and resources to...
BY Paul Harvey
The Challenge for Syria and Beyond – Can we Investigate Sexual Exploitation and Abuse in Remotely Managed Programmes?
CHS Alliance workshops on Investigating Complaints of Sexual Exploitation and Abuse always provide an opportunity to discuss current issues affecting...
BY Lucy Heaven Taylor
Making Pay Fair in the Humanitarian and Development Sector
Fairness is something all of us working in this sector think about and deal with on an everyday basis. We work to help our communities confront the...
BY Ishbel McWha-Hermann
“People Don’t Want to Be Managed, They Want to Be Unleashed”
The Humanitarian HR Asia conference this month in Kuala Lumpur is asking questions about Talent Preparedness and Humanitarian Leadership. To me, the...
BY Alex Swarbrick
From the Global Consultation for the World Humanitarian Summit in Geneva
I was at the vast Global Consultation of the World Humanitarian Summit last week. It was a big step in the final push to Istanbul, next May.
BY Alex Jacobs
Key Findings from the CHS Alliance Mission to Improve the Ukraine Humanitarian Response
The CHS Alliance’s deployments team undertook a mission to Ukraine in July 2015, to identify gaps and best practices in the response and assist in...
Creating Simplicity in the Workplace
The CHS Alliance is a member of the Hot Spots Movement, a specialist research and consulting team founded by Professor Lynda Gratton of the London...
BY Maduri Moutou
Ten Steps to a Better Humanitarian System
This week’s global consultation on the World Humanitarian Summit looks like it will be long on calls for commitment to reform and short on...
BY Nick van Praag
The CHS Alliance and the On the Road to Istanbul Report Launched in Geneva
The CHS Alliance as well as the On the road to Istanbul report – the Humanitarian Accountability report 2015 – were launched in Geneva last...
Humanitarian Response is More Effective When it Acknowledges, Builds on and Strengthens National Capacity
“If you want to go fast, go alone. If you want to go far, go together” – African proverb When a crisis happens, the humanitarian industry...
BY Nurhaida Rahim
Integrity and Accountability: We All Have a Role to Play!
Em Lacroix, HR Services Manager at the CHS Alliance, looks at ways of demonstrating and modelling accountability and integrity and ensuring good...
BY Emmanuelle Lacroix
Making #localisingaid More Than Just a Hashtag
CHS Alliance Head of Policy, Advocacy and Learning discusses the issue of national staff and localising aid. He highlights examples from the...
BY David Loquercio
London Launch of the CHS Alliance Highlights Sector Engagement Around How to Improve Aid Effectiveness
The London launch of the CHS Alliance took place yesterday, 21 September 2015, with nearly 60 key humanitarian and development players in attendance.
The CHS Alliance and the World Humanitarian Summit
Alex Jacobs, Director of Programme Quality, Plan International, spoke at the London launch of the CHS Alliance, discussing the importance of working...
BY Alex Jacobs
Sexual Violence Management Conference Gives the Humanitarian Sector Action Points to Prevent and Manage Sexual Violence
The Sexual Violence Management Conference for the Humanitarian sector saw over 50 security, health, wellbeing and Human Resources (HR) experts come...
World Humanitarian Day 2015 – Share Humanity
Today is World Humanitarian Day – a day to celebrate the spirit that inspires humanitarian work and commemorate those who have lost their...
BY Emmanuelle Lacroix
Practising What We Preach – Accountability and Reporting on Complaints
The humanitarian and development sector calls on others to be transparent, and in return is becoming more and more stringent about its own...
BY Lucy Heaven Taylor
How the Core Humanitarian Standard can contribute to humanitarian effectiveness
The CHS Alliance’s 2015 Humanitarian Accountability Report looks at the relationship between effectiveness and accountability across a variety...
BY David Loquercio
Three New People Management Case Studies Now Available
The resources offer useful tips and guidance for organisations implementing or reviewing female safety and security training programmes, staff...
Making the most of the World Humanitarian Summit
Preparations for the World Humanitarian Summit (WHS) are heating up. The vast consultation process is coming to an end. I’ve been closely involved...
BY Alex Jacobs
Talent Management: Tips to Ensure you Have the Right Talent and Use it Well
That manager sitting in the corner of your office: is he any good? New research from Gallup says there is, frighteningly, only a 10% chance of that...
BY Jonathan Potter
Statement announcing the creation of the Humanitarian Quality Assurance Initiative
The Humanitarian Quality Assurance Initiative (the Initiative) is a new organisation which has been set up today following the launch of the Core...
BY 07 July 2015
Central African Republic and the Hidden Survivors of Sexual Exploitation and Abuse
Sexual exploitation and abuse in emergency settings has hit the news once more, with reports that children have been sexually assaulted by French...
BY Lucy Heaven Taylor
Accountability in Action – The People Management Perspective
Following the launch of the CHS Alliance in Nairobi, our HR Services Manager, Emmanuelle Lacroix, took part in a field visit organised by our...
BY Emmanuelle Lacroix
CHS Alliance launch provokes debate on the future of quality, accountability and people management in the humanitarian and development sectors
Over 150 humanitarian and development leaders gathered in Nairobi on 9-10 June 2015 to celebrate the launch of the CHS Alliance. The two-day event...
Improving quality, accountability and people management: HAP and People In Aid merger concluding with the launch of the CHS Alliance
Bringing together more than two decades of experience in quality, accountability and people management, the CHS Alliance will form one of the largest...

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