HR Good Practice for Surge Response

The Transforming Surge Capacity Project, which launched in 2014, brought together 11 Start Network agencies with ActionAid leading. The aim of the project was to make surge capacity more effective and efficient across the whole humanitarian sector by promoting collaboration and coordination. It was about getting everyone to work together to improve and finding new ways to enhance the role of local agencies and external stakeholders. CHS Alliance was a technical partner in the project and delivers experience, advice and frameworks that guide action.

The HR component led on activities to develop and share good practice in HR and people management which would help to transform surge capacity. These HR Guidelines include:

    • Guidelines for Establishing a HR Co-ordination Network during Surge Responses
    • Ethical Recruitment Guidelines
    • Guidelines for the Role of HR in Supporting Staff Care
    • Monitoring and Measuring the Impact of HR Support in Surge Responses
    • Safer Recruitment Guidelines
    • Supporting the Development of HR Capacity in Partner/National Organisations

In addition, two conferences were held to discuss HR surge practices. The reports alongside the guidelines can be downloaded below.