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Accountability to Affected People

People Management

Verification against the CHS

PSEAH

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Training

Complaints and Response Mechanisms
Dates and locations
No upcoming events
Introduction to the Core Humanitarian Standard
Dates and locations
No upcoming events
Investigator Qualification Training Scheme
Dates and locations
No upcoming events
PSEA & Investigations for Managers training course
Dates and locations
No upcoming events
Remote Training of Trainer on the Core Humanitarian Standard
Dates and locations
No upcoming events
SEA Investigation training course
Dates and locations
  • Remote — 20 Jun 2022
The CHS and the role of the Quality and Accountability focal point
Dates and locations
No upcoming events

No Training results match your criteria. View all training.

Events

7 Jun 2022 - 3 days
Online
HHR2022 ONLINE
14 Jun 2022
Online
Bringing the CHS closer to people affected by crises – Uganda
20 Jun 2022 - 5 days
Remote
SEA Investigation remote workshop
7 Jul 2022
Online
Rapprocher le CHS des personnes touchées par les crises – Cameroon
27 Sep 2022 - 3 days
Online
CHS Exchange 2022 and General Assembly

No Event results match your criteria. View all events.

Resources

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Sexual Exploitation, Abuse and Harassment (SEAH) Investigation Guide – French
Guide d’enquête sur l’exploitation, les Abus et le harcèlement sexuels (SEAH) Ce guide est le fondement du Programme de formation qualifiante...
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Sexual Exploitation, Abuse and Harassment (SEAH) Investigation Guide – Spanish
Guía de investigación sobre la Explotación, el abuso y el acoso Sexuales (SEAH) Esta guía es la base del Plan de capacitación para la...
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Investigators’ Toolkit – Guidance Notes
Notes providing clarity and practical guidance on some of the topics in the Investigation Guide  Designing and implementing an effective complaint...
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Investigators’ Toolkit – Tools and Templates
Useful templates and tools created to support you in your role and help you conduct your investigation. Download the files individually or all...
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Sexual Exploitation, Abuse and Harassment (SEAH) Investigation Guide – English
Sexual Exploitation, Abuse and Harassment (SEAH) Investigation Guide: Recommended Practice for the Humanitarian and Development Sector  is the...
External Link
2021 CHS Alliance Annual Report
The driving force behind all humanitarian action is the commitment to alleviate suffering, regardless of who is suffering, where or why. It is a...
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2021 Financial Statements
The Alliance’s financial statements have been prepared in accordance with the articles of association of the Alliance and the applicable provisions...
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CHS Alliance Strategy 2022-2025
Established in 2015, the CHS Alliance is a movement whose members are passionate about removing the barriers that prevent affected people from...
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PSEAH Index – Arabic
For the English version and description, click here.
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Code of Conduct Toolkit – French
Une Note D’orientation de la CHS Alliance: Comment Créer un Code de Conduite Efficace Cette boîte à outils a été conçue par la CHS Alliance...
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Code of Conduct Toolkit – Spanish
Nota de Orientación: Cómo Crear un Código de Conducta Efectivo Este conjunto de herramientasfue diseñado por CHS Alliancepara ayudar a las...
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CHS Alliance Board Minutes, September 2021
Minutes of the CHS Alliance Board, 21-23 September 2021.
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CHS Alliance General Assembly Minutes, November 2019
Minutes of the General Assembly of the CHS Alliance held on 20-21 November 2019.
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CHS Alliance Extraordinary General Assembly Minutes, August 2020
Minutes of the Extraordinary General Assembly of the CHS Alliance held on 6-24 August 2020 online.
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CHS Alliance General Assembly Vote Minutes, March 2021
Minutes of the General Assembly vote of the CHS Alliance held on 22-16 March 2021 online.
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CHS Alliance Extraordinary General Assembly Vote Minutes, November 2020
Minutes of the Extraordinary General Assembly vote of the CHS Alliance held on 9-13 November 2020 online.
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Research on Increasing Transparency on Sexual Exploitation and Abuse in the Aid Sector
All aid NGOs should be encouraged to report sexual exploitation and abuse (SEA) when it occurs. Currently there is under-reporting of incidents...
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Whistleblower protection guidance
Creating an environment that protects and enables reporters of misconduct or wrongdoing. Safe and effective whistleblowing protects everyone involved...
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PSEAH Index – Swahili
For the English version and description, click here.
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PSEAH Index – French
For the English version and description, click here.
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CHS Alliance Board Minutes, December 2020
Minutes of the CHS Alliance Board, 03-04 December 2020.
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CHS Alliance Board Minutes, February 2021
Minutes of the CHS Alliance Board, 09 February 2021.
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CHS Alliance Board Minutes, March 2021
Minutes of the CHS Alliance Board, 16-18 March 2021.
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CHS Alliance Board Minutes, June 2021
Minutes of the CHS Alliance Board, 15-17 June 2021.
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تنفيذ سياسة منع الاستغلال والاعتداء والتحرش الجنسيين دليل مرجعي سريع
دليل مرجعي لتنفيذ الحماية من الاستغلال والاعتداء والتحرش الجنسيين يوفر هذا
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Summary of Raising the Standard of PSEAH webinar
As organisations commit to doing more to prevent sexual exploitation, abuse and harassment (PSEAH), a number of standards and assessments have been...
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Code of Conduct Toolkit – English
This toolkit has been designed by CHS Alliance to assist organisations to develop, implement, and review an effective and integrated Code of Conduct...
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CHS Alliance Board Minutes, July 2020
Minutes of the CHS Alliance Board, 23 July 2020.
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CHS Alliance Board Minutes, May 2020
Minutes of the CHS Alliance Board, 28 May 2020.
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Closing the accountability gap
The CHS Alliance and the International Institute of Social Studies at Erasmus University (ISS), with funding from the Government of The Netherlands,...
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Human Resources (HR) Toolkit for Small and Medium Nonprofit Actors
This 36-page toolkit provides resources to inform and support the enhancement of a formalized and systematized framework for people management...
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Leading Well: Aid leader perspectives on staff well-being and organisational culture
At the end of the tumultuous year of 2020, CHS Alliance and ICVA invited 15 humanitarian leaders from among their shared members to participate in a...
External Link
2020 CHS Alliance Annual Report
2020 was a year of great upheaval. The year will be recorded in history for the outbreak of the Covid-19 pandemic which swept the globe causing...
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2020 Financial Statements
The Alliance’s financial statements have been prepared in accordance with the articles of association of the Alliance and the applicable provisions...
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Investigator Qualification Training Scheme FAQs
The new Investigator Qualification Training Scheme (IQTS) is a 4-tiered training scheme that builds professional skills in SEAH investigations and...
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CHS Alliance Board Minutes, March 2020
Minutes of the CHS Alliance Board, 18-19 March 2020.
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CHS Alliance Board Minutes, September 2020
Minutes of the CHS Alliance Board, 23-24 September 2020.
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2020 HHR Online Report
On 3-6 November 2020, CHS Alliance held its first ever virtual Humanitarian Human Resources conference – HHR2020 Online. This four half days...
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Complaint mechanisms & COVID-19: the importance of preparedness & community engagement
COVID-19 poses immense challenges to humanitarian operations. Aid agencies have faced imposed lockdowns and have been forced into a situation where...
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Guidance on Faith-based hiring and compliance with CHS Commitment 8
As more organisations learn and measure how they meet the Core Humanitarian Standard on Quality and Accountability (CHS), this process – either...
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2020 Global CHS Exchange Report
A huge thanks to all who contributed to and participated in our first-ever virtual Global CHS Exchange 2020. This was an incredible opportunity to...
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PSEAH Implementation Quick Reference Handbook
This Handbook provides a complete quick reference guide to implementing measures for protection from sexual exploitation and abuse and sexual...
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PSEAH Index – English
The Core Humanitarian Standard on Quality and Accountability (CHS) sets out the essential elements of principled accountable and high-quality aid.
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2020 HAR Executive Summary (English version)
The 2020 edition of the Humanitarian Accountability Report (HAR) uses data from the Core Humanitarian Standard on Quality and Accountability (CHS)
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Résumé HAR 2020 FR
L’édition 2020 du Rapport sur la redevabilité humanitaire (HAR) exploite les données du système de vérification du CHS (CHS Verification...
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2020 Humanitarian Accountability Report
The Humanitarian Accountability Report 2020 is an evidence-based overview of the current state of adherence to the Core Humanitarian Standard on...
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CHS Alliance Event Code of Conduct Complaints Form
Use this form to report incidents related to the Code of Conduct at CHS Alliance events. See our Code of Conduct for events here.
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CHS Alliance Event Code of Conduct
CHS Alliance members, Secretariat staff and Board members are committed to providing an inclusive, respectful and above all safe experience for...
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Legal Review of Aid Worker Registration Scheme
At the end of July 2020, the CHS Alliance submitted its feedback to the Steering Committee of the Legal Review of the Aid Worker Registration Scheme,...
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CHS Alliance Complaints Form
Please read the policy here and visit our complaints page for further information.
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Procedures for the CHS Alliance Complaints Policy
Please read the policy here and visit our complaints page for further information.
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CHS Alliance staff rules and regulations (extract)
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Increasing recognition of CHS verification
Since its launch just over five years ago, the CHS has repeatedly been endorsed by NGOs and donors as essential for setting and maintaining quality...
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CHS Guidance Notes and Indicators
The CHS Guidance Notes and Indicators supplement the Core Humanitarian Standard on Quality and Accountability (CHS). Aimed at all humanitarian actors...
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CHS Alliance staff Code of Conduct
In keeping with its vision and values, the CHS Alliance is committed to maintaining the highest degree of ethical conduct amongst all its staff and...
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CHS Alliance organisational values
There are five core values that guide the staff of the CHS Alliance. Together, we: Aim for excellence Work as a team Respect and care for each...
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Training material – Quality & Accountability for the Syria Response – Arabic
The Quality and Accountability training package was developped specifically for the Syria response jointly between OCHA Turkey, IOM Turkey, CHS...
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Verification Scheme FAQ
The following frequently asked questions have been developed to help organisations, interested parties and other stakeholders find out more about...
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CHS Alliance scoring grid
This scoring grid is to be agreed upon and used by both the CHS Alliance and the Conformity Assessment Bodies offering certification and independent...
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CHS self-assessment manual
The CHS self-assessment is integrated into the CHS Alliance’s Quality Assurance Verification Scheme. A CHS self-assessment is a two-year cycle of...
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CHS Verification Scheme Overview
Verification is a structured, systematic process to assess the degree to which an organisation is working to achieve the CHS. The Quality...
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Non-disclosure agreements – CHS Alliance Guidance Note
Non-disclosure agreements, or NDAs, are not new and have been included in employment contracts for decades to prevent an employee divulging certain...
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Training material – Quality and Accountability for the Syria response – English
The Quality and Accountability training package was developped specifically for the Syria response jointly between OCHA Turkey, IOM Turkey, CHS...
External Link
CHS plain language poster resource for members
We now have 14 translations of the CHS plain-language resource. To see the change we want, it’s critical we share our commitments with the people...
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Webinar: leading aid organisations with care and compassion during the coronavirus (COVID-19)
The CHS Alliance has long been concerned about aid worker wellbeing because the actions of staff and volunteers underpin each of the 9 Commitments of...
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CHS Alliance Strategy 2018-2021 (updated 2020)
This strategy is the guiding document for the secretariat of the CHS Alliance. The secretariat can only achieve the outcomes outlined in this...
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CHS Alliance Membership Pack
The CHS Alliance is a global network committed to making aid work better for people. We have more than 150 member organisations and we encourage new...
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2019 CHS Alliance Annual Report
Time: it flies. It seems only months ago that the launch of the Core Humanitarian Standard on Quality and Accountability (CHS) was being celebrated...
Video
IFRC Feedback Starter Kit online presentation
On 5 March 2020, the CHS Alliance hosted Viviane Fluck, IFRC and a representative of the Indonesian Red Cross (Palang Merah Indonesia) to present...
External Link
Accountable project management in 2020
CHS Alliance member Community World Service Asia (CWSA) recently revised their Quality and Accountability Booklet for Project Cycle...
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CHS Alliance Management Response to Charter for Change open letter
The CHS Alliance was grateful to receive a letter from the Charter for Change at our recent General Assembly. The letter showed our common alignment...
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Accountability toward individuals and the Core Humanitarian Standard
This PowerPoint presentation will help you explain what Accountability to Affected People (AAP) is and how it is ingrained in the Core Humanitarian...
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Working well? Aid worker well-being and how to improve it
Since July 2019 the CHS Alliance has been incubating the project design phase of the Initiative to Cultivate Caring, Compassionate Aid Organisations,...
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Project FAIR: Fairness in Aid Remuneration
Download Within the international aid sector most organisations remunerate their national and international employees on different scales. The...
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CHS Alliance Board Minutes, September 2019
Minutes of the CHS Alliance Board, 19 September 2019.
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2019 Bangkok CHS Exchange Report
The Core Humanitarian Standard on Quality and Accountability (CHS) was launched in late 2014. It was a collaborative effort by our sector to address...
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CHS Alliance Statutes
The present Statutes have been approved by the General Assembly on 20 November 2020.
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2019 HHR Antwerp Report
Download 2019’s Humanitarian HR Conference (HHR2019) took place 2-4 October in Antwerp, Belgium. Focusing on the theme of trust, HHR2019 connected...
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CHS Alliance Membership Flyer
The CHS Alliance is a global network of more than 150 humanitarian and development organisations committed to making aid work better for people.
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2019 Management Response to the CHS Verification Scheme Review
In March 2019, CHS Alliance commissioned KPMG to conduct a review of its CHS Verification Scheme. The scheme created four years ago, offers four...
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PSEAH Handbook Additional Resources
For those who would like to understand issues relating to PSEAH in more detail, we have put together a selection of particularly useful and relevant...
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2019 Report of the Verification Scheme Review
KPMG was retained by the CHS Alliance to conduct a review of the existing Verification Scheme and make recommendations for the way ahead. The review...
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The CHS in plain languages
These one-pagers set out the Nine Commitments of the CHS in multiple languages. It was developed by a working group including the expertise of...
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CHS Alliance Board Minutes, June 2019
Minutes of the CHS Alliance Board, 25 June 2019.
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CHS Alliance Board Minutes, April 2019
Minutes of the CHS Alliance Board, 11-12 April 2019.
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PSEA Scoping Study – Enhancing Support to Members (January 2019)
Since February 2018, the Protection from Sexual Exploitation and Abuse (PSEA) has been at the top of the aid sector’s priorities. We carried...
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2019 CHS Alliance Support to Complaints and Feedback Mechanisms Report
Commitment 5 of the Core Humanitarian Standard (CHS) remains the lowest scoring commitment. To consider what this means for the Alliance and its...
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CHS Alliance Extraordinary General Assembly Minutes, 3-7 December 2018
Minutes of the Extraordinary General Assembly Minutes of the CHS Alliance held on 3-7 May 2018 online.
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CHS Alliance Second General Assembly Minutes, 10-17 May 2018
Minutes of the second General Assembly of the CHS Alliance held on 10-17 November 2018 online.
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2016 Learning Event Presentations, Geneva
Over 160 humanitarian and development actors shared case studies and discussed ways to rethink humanitarian response at a learning event on the Core...
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Quality and Accountability: It Is Not Enough to Do the Things Right, the Right Things Have to Be Done
CHS Alliance, together with the Sphere Project and Groupe URD, held a WHS 2016 side event hosted by the Swiss and Danish governments entitled,...
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CHS Alliance Complaints Policy
The purpose of the Complaints Policy and Procedure is to increase the level of member and stakeholder satisfaction with the work of the Alliance by...
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CHS Alignment Statement Report for New Members
By joining the CHS Alliance, your organisation is taking a commitment to improve the quality and accountability of its programmes. In order to fulfil...
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Application Form: Associate Membership
The offline version of the application form for associate membership. Please use the online form to apply, this version is only for reference. For...
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Application Form: Full Membership
The offline version of the application form for full membership. Please use the online form to apply, this version is only for reference. For more...
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E-Learning: Introduction to the CHS
Developed through a collaborative process with the Humanitarian Leadership Academy (HLA), Sphere, Groupe URD and IECAH, this course is available to...
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Training Handbook
The training handbook is used by CHS Alliance trainers during our two-day Introduction to the Core Humanitarian Standard (CHS) workshop. It is now...
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2019 Amman CHS Exchange Report
More than four years after the launch in 2014, how is the Core Humanitarian Standard on Quality and Accountability (CHS) driving change? How can...
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FAQs on Accountability to Affected Populations
These FAQs provide an overview of what AAP is and why it is important. They answer questions on the five Commitments on Accountability to Affected...
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Guidelines for Investigations
These Guidelines are designed to assist our colleagues in humanitarian and development contexts who conduct or manage investigations into serious...
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HR Good Practice for Surge Response
The Transforming Surge Capacity Project, which launched in 2014, brought together 11 Start Network agencies with ActionAid leading. The aim of the...
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Surge Capacity Research
The Transforming Surge Capacity Project, which launched in 2014, brought together 11 Start Network agencies with ActionAid leading. The aim of the...
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HR Manual
This manual was designed to support HR managers and HR practitioners 1 who are setting up a new HR function within a programme (or organisation),...
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Learning and Development Framework
Over recent years, key research has identified the need to strengthen the capacity and capability of INGOs and local organisations, and the people...
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Handbook for Measuring HR Effectiveness
This HR Audit Handbook is designed to assess the effectiveness of an organisation’s human resources (HR) and people management policies and...
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Staff Survey Toolkit
This toolkit is designed for organisations and departments undertaking employee surveys. The toolkit contains guidelines outlining the process to...
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HR Metrics Dashboard
This toolkit enables human resources (HR) managers in the humanitarian and development sector to use HR metrics to support programme and operational...
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Mindfulness and Wellbeing
Mindfulness and wellbeing have become terms that have become almost universal in their usage in  everyday parlance. In recent years, there has been...
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Coaching Toolkit
This toolkit has been designed to support you, as a coach. Over time, your own experiences will supplement what it contains. The toolkit should be...
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Debriefing Toolkit for Humanitarian Workers
This manual gives guidelines for those who offer debriefing to people who work as humanitarian workers, including staff working in a relief or...
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CHS Verification Framework
The Verification Framework is designed to ensure a consistent, systematic approach to assessing and verifying how the CHS is applied. It sets out...
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CHS Alliance Board Minutes, February 2019
Minutes of the CHS Alliance Board, 1 February 2019.
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CHS Alliance Board Minutes, March 2019
Minutes of the CHS Alliance Board, approval of 2018 accounts, 28 March 2019...
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External evaluation of the CHS Alliance
The CHS Alliance is a membership organisation, headquartered in Geneva with a vision that people vulnerable to risk and disaster can influence and...
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Core Humanitarian Competency Framework
Competent and well-managed staff are at the heart of an accountable and effective organisation and need to be equipped with the right skills and...
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2018 Learning Event Report, London
On Friday, 30th November 2018 CHS Alliance organised a Learning Event in partnership with the Disasters Emergency Committee (DEC) in London, to...
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2018 Humanitarian Accountability Report
On 1st October, the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...
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CHS Alliance Board Minutes, January 2018
Minutes of the CHS Alliance Board, 19 January 2018...
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CHS Alliance Board Minutes, April 2018
Minutes of the CHS Alliance Board, 26-27 April 2018.
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CHS Alliance Board Minutes, May 2018
Minutes of the CHS Alliance Board, 17 May 2018.
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CHS Alliance Board Minutes, September 2018
Minutes of the CHS Alliance Board, 27-28 September 2018.
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2018 CHS Alliance Annual Report
The Core Humanitarian Standard on Quality and Accountability (CHS), at times, seems to be everywhere. In the discussions on the Grand Bargain...
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2017 HHR Asia Report, Bangkok
The 2017 edition of the Humanitarian HR Asia Conference, which took place on 27-29 November 2017, focused on the theme of building resilient...
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2017 HHR Europe Report, Helsinki
The 2017 edition of the Humanitarian HR Europe Conference organised on 20-22 September in Helsinki, Finland, aimed to raise our awareness of the key...
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CHS Alliance Board Minutes, January 2017
Minutes of the CHS Alliance Board, 11 January 2017.
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CHS Alliance Board Minutes, April 2017
Minutes of the CHS Alliance Board, 27-28 April 2017.
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CHS Alliance Board Minutes, June 2017
Minutes of the CHS Alliance Board, 19 June 2017.
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CHS Alliance Board Minutes, September 2017
Minutes of the CHS Alliance Board, 28-29 September 2017.
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2017 CHS Alliance Annual Report
In 2017 the Core Humanitarian Standard on Quality and Accountability (CHS) has gained significant ground as a common reference for accountability...
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NGO checklist for developing or revising codes of conduct
This is a checklist for organisations developing or revising their code of conduct. This checklist includes critical questions to consider as an...
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2016 CHS Alliance Annual Report
In many ways, 2016 has been a momentous year. We would like to take the time to reflect on the past year, and share with you some of our...
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2016 HHR Africa Report, Nairobi
The 2016 edition of Humanitarian HR Africa Conference took place on 22 and 23 November 2016 exploring organisational resilience, which is the ability...
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2016 HHR Europe Report, Barcelona
The 2016 edition of the Humanitarian HR Europe Conference was held in Barcelona, Spain, from 8-10 June 2016, and focused on Organisational...
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2016 Learning Event Report, Geneva
The 2016 learning event titled “A disruptive standard? Rethinking humanitarian response with the Core Humanitarian Standard on Quality and...
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2016 PSEA Conference Report
The 2016 protection from sexual exploitation and abuse (PSEA) conference brought together over 40 participants in Bangkok, Thailand, on 5 September...
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CHS Alliance Interim Board Minutes, January 2016
Minutes of the CHS Alliance Interim Board, 21 January 2016.
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CHS Alliance Interim Board Minutes, April 2016
Minutes of the CHS Alliance Interim Board, 11-12 April 2016.
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CHS Alliance Interim Board Minutes, July 2016
Minutes of the CHS Alliance Interim Board, 21 July 2016.
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CHS Alliance Interim Board Minutes, September 2016
Minutes of the CHS Alliance Interim Board, 27-28 September 2016.
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CHS Alliance First General Assembly Minutes, November 2016
Minutes of the first General Assembly of the CHS Alliance held on 3 November 2016 at the CICG, Geneva, Switzerland.
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Core Humanitarian Standard
The Core Humanitarian Standard on Quality and Accountability (CHS) sets out Nine Commitments that organisations and individuals involved in...
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2015 CHS Alliance mission to Ukraine report
The CHS Alliance’s deployments team undertook a mission to Ukraine from 12-25 July 2015, to identify gaps and best practices in the response and...
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2015 Sexual Violence Management Conference Report
The CHS Alliance held a successful conference on Sexual Violence Management for the Humanitarian sector in September 2015 that saw over 50 security,...
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Guidance Note and Protocol on Publishing Complaints Metrics
As a sector, we are committed to accountability and transparency.  When an organisation publishes data about the complaints they have received, they...
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2015 HHR Asia Report, Kuala Lumpur
The 2015 edition of the Humanitarian HR Asia conference saw over 50 HR and people management specialists from 13 countries coming together to discuss...
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2015 HHR Africa Report, Nairobi
The 2015 edition of the Humanitarian HR Africa Conference took place on 8 June in Nairobi, Kenya. 52 participants from 36 organisations representing...
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2015 HHR Europe Report, Antwerp
Organised on 3-5 June in Antwerp, Belgium, the 2015 edition of the Humanitarian HR Europe Conference explored the theme of Innovative resourcing.
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2015 Humanitarian Accountability Report
Bringing together 13 leading humanitarian thinkers to discuss challenges to greater humanitarian effectiveness, On the road to Istanbul, the 2015...
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CHS Alliance Interim Board Minutes, July 2015
Minutes of the CHS Alliance Interim Board, 30 July 2015.
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CHS Alliance Interim Board Minutes, August 2015
Minutes of the CHS Alliance Interim Board, 27 August 2015.
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CHS Alliance Interim Board Minutes, October 2015
Minutes of the CHS Alliance Interim Board, 12-13 October 2015.
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CHS Alliance Constitutive General Assembly Minutes, June 2015
Minutes of the Constitutive General Assembly of the CHS Alliance held on 9 June 2015 at the Mayfair Hotel, Nairobi, Kenya.
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2013 Humanitarian Accountability Report
Ten years ago, the humanitarian sector was just starting to acknowledge affected populations as a primary stakeholder, one which should be able to...
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2011 Humanitarian Accountability Report
The 2011 Humanitarian Accountability Report describes progress towards achieving HAP’s vision of an accountable humanitarian system. The review...
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2010 Humanitarian Accountability Report
The 2010 Humanitarian Accountability Report contains four chapters, as follows: CHAPTER 1: An Overview of Humanitarian Accountability in 2010. The...
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2009 Humanitarian Accountability Report
The 2009 Humanitarian Accountability Report contains four chapters, as follows: Chapter 1: An Overview of Humanitarian Accountability in 2009. The...
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2008 Humanitarian Accountability Report
Highlights The independent review of progress achieved in 2008 towards HAP’s vision of a humanitarian system championing the rights and the...
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2007 Humanitarian Accountability Report
Highlights: The humanitarian system reports yet more progress in codifying accountability and quality standards and tools, but still...
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2006 Humanitarian Accountability Report
The founders of HAP envisioned a humanitarian system that champions the rights and dignity of disaster survivors. The partnership was formed in 2003...
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2005 Humanitarian Accountability Report
The Humanitarian Accountability Report 2005 has been produced for the Humanitarian Accountability Partnership (HAP) to inform its members, donors and...

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Articles

Director of Policy, Impact and Advocacy – Vacancy Reference VER.202203
The need for greater accountability to people affected by crises has been recognised for many years, and there has been an increased effort by many...
Putting survivors first: new guidance for SEAH investigations released
Today, CHS Alliance released its new Sexual Exploitation, Abuse and Harassment (SEAH) Investigation Guide: Recommended Practice for the Humanitarian...
Consultancy – IASC AAP Results Tracker Data Support
CHS Alliance is looking for a consultant to map, collect and visualise the data flows required to deliver the IASC AAP Results Tracker by October...
DEADLINE EXTENSION – Project Officer – Harmonized framework on SEAH – Vacancy reference PROG. 202201
Are you willing to make a difference and improve how data on sexual exploitation, abuse and harassment (SEAH) is collected and reported? Do you have...
Verification Data Manager – Vacancy Reference VER.202202
 Are you a dynamic professional able to bring opportunities together to deliver results? Are you curious about alternative or unconventional...
Embedding accountability from the outset
Wherever conflict or catastrophe strike, they are met with the humanitarian urge to respond – with compassion, with care and with solidarity.
Gender equality today for a sustainable tomorrow: women led disaster preparedness & crises resilience
To mark 2022’s International Women’s Day, CHS Alliance member All India Disaster Mitigation Institute (AIDMI) share the interlinked and...
by Ms. Pallavi Rathod
Breaking the Silence: raising our voices to fight sexual exploitation, abuse and harassment of women and girls in Palestine
WCLAC is a Palestinian feminist organisation that knows all too well the work that goes into protecting women and girls from abuse and violence.
by Randa Siniora
Building our power to take the lead – CHS verification & local leadership
Covid has led us all to imagine new ways of working to protect the dignity, rights, safety and health of people affected by crises. As countries...
by Rehema Kajungu
Delivering our Commitments: Making the CHS more accessible and relevant for crisis-affected people and communities
Seven years ago, the Core Humanitarian Standard on Quality and Accountability (CHS) was launched, marking a major milestone for the aid sector.
Consultation – SEAH harmonised reporting framework
In 2021, CHS Alliance and the Steering Committee for Humanitarian Response (SCHR), together with the UK’s Foreign, Commonwealth &
Verification Data Officer/Manager – VER.202201
Are you a dynamic professional able to bring opportunities together to deliver results? Are you curious about alternative or unconventional...
Putting the plan into action – War Child Holland’s CHS change champions
At the end of 2021, War Child Holland looked back on our year-long accountability journey striving to better meet the Commitments of the Core...
by Hana Abul Husn
How the safeguarding Resource and Support Hub is supporting small organisations to make aid safer and meet the CHS Commitments
Lola Adeola-Oni is the Chair of the National Expert Board of Nigeria Resource and Support Hub and is sharing her reflections on how the Resource...
by Lola Adeola-Oni
2022 – making accountability to people in crises a reality
Whoever you are, wherever you are, in whatever circumstances you find yourself, everyone has the right to be treated with respect and dignity and to...
by Tanya Wood
The Vulnerable Humanitarian: Ending Burnout Culture in the Aid Sector
It is common these days within aid organisations to hear the words ‘culture change’ as a way of addressing burnout and problems of abuse and...
by Dr. Gemma Houldey
A year of bringing the CHS Closer to the people we serve
Over the course of 2021, Bonaventure Sokpoh, CHS Alliance Senior Advisor on CHS and Outreach, partnered with our national members to co-organise a...
Meet Lola Gostelow, incoming Chair of the CHS Alliance Board
The General Assembly has endorsed independent candidate Lola Gostelow as the next Chair of the CHS Alliance. Lola spoke with members during a virtual...
Consultancy – Human Resources Advisor
CHS Alliance is looking for a dynamic consultant with expertise in Human Resources to support the Alliance develops its HR processes with a specific...
Consultancy – Facilitating CHS Alliance Culture Lab – short deadline: 19 November 2021
The CHS Alliance is looking for a consultant to design and facilitate a CULTURE LAB experience that clarifies shared values, builds a sense of...
Consultancy – Developing e-learning on PSEAH index
The CHS Alliance is looking for a consultant to support the development of a 45-minute PSEAH Index e-learning (Protection from Sexual Exploitation,...
Increasing trust through applying the CHS in Yemen
After speaking at the CHS Alliance and Mavi Kalem hosted workshop for Turkish NGOs on “Bringing the CHS closer to the people we serve”, I...
by Abdullah Al Kaff, Partnership Officer
100 organisations now part of the Inter-agency Misconduct Disclosure Scheme to stop abusers remaining in the sector
A key way to tackle unacceptable and preventable incidents of sexual exploitation, abuse, or harassment (SEAH) is to stop an abuser’s ability...
by Inez Książek
CHS Revision Manager – GOV.202103
We are looking for a passionate, collaborative facilitator with excellent project management skills to manage the Core Humanitarian Standard on...
Lead writer – Humanitarian Accountability Report
CHS Alliance is looking for a writer for the 2022 Humanitarian Accountability Report (consultant role) to lead the creation of a compelling...
Director of Programmes – Vacancy Reference GOV.202102
CHS Alliance is looking for a dynamic facilitator to be our new Director of Programmes. This senior leader will build synergies, support and motivate...
Call for Expressions of Interest to join the CHS Steering Committee
We are about to embark on the first revision of the CHS, to ensure it stays fit for purpose to improve support for people and communities affected by...
Fundraising & Donor Coordination Manager – Vacancy Reference GOV.202101
Are you an experienced professional in grant management and donor relations with strong communication skills? Do you have successful records in...
Four ways to lead with care and compassion as Covid continues
The past 18 months have seen leaders and managers grapple with the health and safety of their staff in ways they haven’t needed to before, which...
by Christine Williamson
We need a Power Connector: towards a common approach for achieving our goals with integrity
Those of us who work for NGOs need a common language and framework to understand and address power holistically. Participants at the upcoming CHS...
by Alex Cole-Hamilton
Living our values: Changing culture in aid organisations
Cultivating compassion with accountability, solidarity with equity. Despite ongoing conversations about safeguarding, diversity and toxic cultures...
Request for proposal for External Auditors
CHS Alliance is looking for an external auditing firm for a full scope audit under Swiss GAAP as of the year-end closing 2021.
Power & solidarity in humanitarian governance – what aid workers really think
We conducted a survey of humanitarian workers on issues related to power in humanitarian governance.  We were particularly interested in probing the...
by Michael Barnett, Alexandra Vandermoss-Peeler & Smruti Patel
World Humanitarian Day 2021 – time for sustainable aid?
To mark World Humanitarian Day 2021‘s theme of the human cost of the climate crisis CHS Alliance revisit Elizabeth Riley’s thought piece...
with Elizabeth Riley
Vacancy – CHS Alliance Strategy Support
The CHS Alliance is looking for a Strategy Support Consultant to support the CHS Alliance in the development of the updated Strategy 2022 – 2025...
DirectAid is the first organization in Kuwait recognized for excellence (3 Star -2021) from “EFQM”
Today in (June 8, 2021) DirectAid held a ceremony to announce the assessment outcomes of the institutional excellence from the European Foundation...
We are looking for a new member of the Verification Advisory Panel
We are seeking someone who shares our passion for making aid work better for people affected by crisis through the verification of organisations...
Listening matters. Accountability and action matter, too
Listening sessions. Open door offices. Safe spaces for brave statements. These are ubiquitous in INGO staff internal communications plans in 2021.
by Rachel Unkovic
A participatory approach to agreed behaviour – Caritas Homa Bay’s new code of conduct
To mark the launch of the new staff code of conduct guidance, we interview Alliance members Caritas Homa Bay, Kenya to hear about their experience...
Talking about the Role of Leadership in Closing the Accountability Gap
Leaders from more than 20 local, national, and international NGOs in Cox’s Bazar came together for a first dialogue to exchange about their role in...
by Coline Rapneau
Humanitarian organizations won’t listen to groups on the ground, in part because of institutionalized racism
My current research examines the power and inequality in the humanitarian architecture, produced by the entanglement of history, discourses and...
by Michael N. Barnett
CHS Exchange – Online Conference Manager
The CHS Alliance is looking for an Online Conference Manager (consultant role) to support the organisation of the CHS Exchange Online Conference,...
Demands for accountability to people affected by crisis could not be louder
When was the first time you realised that the humanitarian world did not always live up to the standards that you expected? I remember mine as...
by Catherine (Cat) Skehan,
Closing the accountability gap to better protect victims/survivors of SEAH – Project
The sexual exploitation, abuse, and harassment SEAH of crisis-affected persons by aid workers is among the worst failures of accountability in our...
Consultancy – Review of remuneration framework
The CHS Alliance is looking for a provider to help them review the organisation’s remuneration framework. If you are interested to know more...
Meet the experts guiding the CHS Verification Scheme
114 organisations are now verified against the CHS. This shows the incredible commitment made by many organisations to be more accountable to people...
Bringing the CHS Closer to the People we Serve: A stimulating online workshop on 15 April 2021 with Pakistan’s national organisations
“We need to look at localisation in a broader sense in terms of exchange of knowledge & having our own philosophy, and not just in an...
by Bonaventure Sokpoh
Spotlight on people management tools: Core Humanitarian Competency Framework
Competent and well-managed staff are at the heart of an accountable and effective organisation, therefore they need to be equipped with the right...
Call for HHR2021 session proposals – navigating accountability in HR
Session proposals are being accepted until 30 April 2021. Submit your session proposal now for CHS Alliance’s 2021 annual Humanitarian HR...
CHS Alliance response to Emergency Relief Coordinator’s proposal on Independent Commission for Voices in Crisis (ICVIC)
CHS Alliance welcomes the Emergency Relief Coordinator’s call for the humanitarian sector to be more accountable to people affected by crisis,...
Project Manager position (PROG.202101) – Closing the Accountability Gap to Better Protect Survivors/Victims of SEAH
Are you passionate about improving systems and processes to better protect people receiving humanitarian aid? Do you have excellent project...
Christian Aid: Addressing race in Humanitarian and Development Organisations
The following blog is an excerpt from the presentation of Amanda Khozi Mukwashi, CEO of Christian Aid, in the 3 December 2020 ICVA-CHS Alliance-PHAP...
interview with Amanda Khozi Mukwashi
Bringing the CHS closer to the people we serve – how we plan to increase engagement with national actors
In my experience of working with humanitarian and development organisations for 20+ years in countries including Chad, Niger, Mali, Democratic...
by Bonaventure Sokpoh
CHS Alliance welcomes new members to its Board
Following the General Assembly’s vote in online elections, and subsequent Zoom meeting on 29 March 2021, CHS Alliance is pleased to announce the...
Consultancy to advance the development of a standardised data collection and reporting mechanism on SEA for aid organisations
The CHS Alliance is looking for a consultant to advance the development of a standardised data collection and reporting mechanism on sexual...
Raising the standard of safeguarding investigations in the aid sector
New Investigation Qualification Training Scheme announced “Robust investigations into cases of sexual exploitation and abuse are key to catching...
Vacancy – Training Coordinator (TRA.202101)
EXTENSION of DEADLINE – 29 MARCH 2021 Are you passionate about sharing learning and experience with others? Have you worked as a...
Independent Verification – driving change throughout a global organisation
Why did PLAN International decide to start CHS Independent Verification? PLAN International has long been involved in the development of the Core...
interview with Emma Kelleher
Call for applications: HHR2021 Steering Committee Members
CHS Alliance is recruiting individuals to join the HHR2021 Steering Committee. As with every Humanitarian Human Resources (HHR) conference, we are...
Leading well? Aid leaders reflect on staff well-being and organisational culture
At the end of the tumultuous year of 2020, CHS Alliance and ICVA invited 15 humanitarian leaders from among their shared members to participate in a...
Aide et Action’s first quality self-assessment
After Aide et Action joined the CHS Alliance, in June 2020 – and aligned its quality policy with the fundamental standard of quality and...
by Jérôme Geoffroy, International Quality Director
The top 6 take-aways from our recent regional conversations about well-being
In September we published a call to participate in contextualised, cross-sector conversations as part of the CHS Alliance Initiative to Cultivate...
by Melissa Pitotti
Addressing the aid sector’s accountability gap for survivors and victims of sexual exploitation, abuse and harassment
The Netherlands Government, CHS Alliance and the International Institute of Social Studies are working together on a three-year project to enable...
2021 – the year to raise the standard for those we work for
I’d like to wish you a happy new year, and share my deep-rooted hope that in 2021, things can and will be better. We believe this at the CHS...
by Tanya Wood
Rooted in the local: Syria Relief to mark 10th anniversary responding to humanitarian crisis in Syria
Over the last 10 years CHS Alliance member Syria Relief has become a global leader in providing aid throughout the Syrian conflict. However, it is...
by Charles Lawley,
COVID-19 and the Core Humanitarian Standard: How to meet our CHS commitments in the coronavirus pandemic
As the world responds to the devastating global outbreak of COVID-19, it is vital that we keep the views, rights and dignity of people at the...
CHS Alliance response to IDC report on tackling sexual exploitation and abuse within the aid sector
The CHS Alliance welcomes the UK International Development Committee’s report “Progress on tackling the sexual exploitation and abuse of aid...
by Tanya Wood
CHS Commitments 4 & 5 – adapting feedback and complaints mechanisms: looking beyond the covid-19 pandemic
Following on from a Global CHS Exchange workshop on digital complaint mechanisms, CHS Alliance member World Vision programme staff and...
by Mayumi Fuchi (University of Birmingham) and Jessica Al Ghoryeb, Manisha Paudel, Catherine Green, Daniel Stevens (World Vision International)
People are talking about what used to be off limits…
The Initiative to Cultivate Caring, Compassionate Aid Organisations (CCCAO) has been connecting to and supporting several conversations about aid...
by Melissa Pittoti
Announcing four new CHS Alliance members
Joining the CHS Alliance this month are four organisations committed to making aid work better from South Sudan, Canada, Kenya and Italy. Find out a...
Solidar Suisse and the quest to enhance accountability
Throughout much of 2019 and 2020, Solidar Suisse conducted a validated CHS self-assessment. While roll out of the implementation plan is ongoing,...
by Lukas Frohofer
Consultancy – Collective AAP-IASC Accountability & inclusion and the CHS
The CHS Alliance is looking for a consultant to support the development of IASC Results Group 2 (accountability and inclusion) deliverables, in...
Consultancy – support to remote CHS training of trainers workshop (French speaking)
CHS Alliance is looking for a French-speaking consultant to support a remote Training of Trainers on the CHS the week of 11 January 2021. The...
Use the CHS for all it’s worth
Ground Truth Solutions wrote a new strategy this year based on the notion that for too long, the humanitarian sector has invoked variations on the...
by Nick van Praag
Is the pandemic a portal?
At the recent Healing Solidarity conference I was struck by Swatee Deepak when she talked about the “pandemic as a portal”, a phrase introduced...
by Melissa Pittoti
Preparation for donor assessments: how CHS self-assessment helped pave the way
Italian-based international aid organisation and CHS Alliance member Cesvi started its CHS self-assessment process in 2018. To hear how the process...
Facing the facts of where we are at: internal global review highlighting obstacles and opportunities for the Danish Refugee Council to address Commitment 5 of the CHS
Danish Refugee Council (DRC) country offices have, where possible, implemented Feedback and Complaint Response Mechanisms (FCRMs) that are...
by Joanna Nevill, Global Accountability and Participation Advisor, DRC HQ and Charlotte Brown, Complaints Response Mechanism Officer, DRC Sudan
CHS and its role in protecting people from Sexual Exploitation, Abuse and Harassment
The Core Humanitarian Standard on Quality and Accountability (CHS) makes Nine Commitments to people affected by crisis, letting them know...
Accountability to people affected by crisis at the heart of the British Red Cross
As he takes up the role of CHS Alliance Interim Chair, we hear from Robert Sweatman, Director of Performance and Accountability at Alliance member...
interview with Robert Sweatman
CHS Story of Change: Nabaa’s commitment to communication and feedback (Commitment 4)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
CHS story of change: Islamic Relief Worldwide’s commitment to promoting a culture of learning (Commitment 7)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Mayumi Fuchi (interview)
CHS story of change: Christian Aid’s commitment to good people management (Commitment 8)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Nick Guttmann (interview)
CHS story of change: Tearfund’s commitment to aid coordination and complementarity (Commitment 6)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved...
by Marina Kobzeva
CHS story of change: Norwegian Church Aid’s commitment to resilience (Commitment 3)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved...
by Dagfinn Høybråten
CHS story of change: Finn Church Aid’s commitment to safe programme design (Commitment 2)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Anna Muinonen
CHS Story of Change: International Blue Crescent’s commitment to appropriate aid (Commitment 1)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Nalan Üker (interview)
CHS Story of Change: CAFOD’s partnership model (Commitment 5)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Richard Dominy
Rescue Academy: The International Rescue Committee’s New Intranet Learning Site
After going through the CHS self-assessment process, CHS Alliance member IRC share their work towards meeting Commitments 7 and 8 of the CHS;
by Deirdre McCormick
HHR2020 – more vital than ever before
Previous Humanitarian HR conference attendee Aimee sent us this video message on why fellow humanitarian people management leaders and experts should...
by Aimee Wielechowski
Celebrating language skills, acknowledging challenges, and sharing resources: Lessons from a language survey at GOAL
Clear information in a language and format that is easily accessible to people is crucial in a humanitarian crisis. The importance of health-related...
by Dr Wine Tesseur
Announcing two new CHS Alliance members – June 2020
Joining the CHS Alliance this month are two new organisations committed to making aid work better from the United States and France.
Addressing racism in aid
In recent weeks Black Lives Matters (BLM) protests have reverberated around the world. While the BLM movement has been active for years, the...
CHS Story of Change: Medair’s environmental commitment (Commitment Nine)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Andrew Parris (interview)
Bad humanitarian or human being?
In the first of June’s two Embodying Change podcasts, Fifty Shades of Aid founder Imogen Wall draws our attention to the huge amount of...
Launch of the new CHS Verification Scheme & joining forces
The CHS Alliance delivered the new CHS Verification Scheme to our members on 9 June 2020. After many months of consultation and discussion with our...
by Tanya Wood
Checks and balances – ZOA’s certified commitment to crisis-hit communities
As the first ever Dutch NGO to achieve certification against the Core Humanitarian Standard (CHS), we couldn’t wait to hear ZOA’s thoughts on the...
Helping your people cope with COVID
In the past month we’ve launched a new podcast as part of our Cultivating Caring and Compassionate Aid Organisations Initiative. Embodying Change...
by Mary Ann Clements
Humanitarian Human Resources conference goes virtual in 2020
As we continue to monitor evolving factors related to the COVID-19 outbreak, CHS Alliance has been giving a lot of thought on how these might affect...
360°degree accountability in Ethiopia
CHS Alliance member SOS Sahel Ethiopia has been working on disaster risk reduction, emergency relief, rehabilitation and community-based development...
Addressing safeguarding and SEAH in the COVID-19 response
Lucy Heaven Taylor and Corinne Davey are specialists for GCPS, a consulting firm that specialises in safeguarding staff, children and communities.
Five vibrant CHS Alliance member only Communities of Practice
Our members are a powerful movement for change – 150+ organisations all committed to the CHS. This is a powerful community when we can connect...
Direct Aid: a rapid response to COVID-19 across Africa
COVID-19 is spreading rapidly in many African countries, with several reporting multiple outbreaks. As precautions, such as air closures and curfews,...
Welcome to our three newest members
Joining the CHS Alliance this month are three organisations committed to making aid work better from Kenya and the Netherlands.
Emergency ethics and accountable aid: how the global COVID-19 response must put people first
The world is experiencing a global humanitarian emergency. Social distancing measures and travel restrictions imposed to fight COVID-19 have...
Cover-up culture or a protection tool? The use of NDAs in the humanitarian sector
The conviction of Harvey Weinstein in front of a New York Court has thrown the use of “non-disclosure agreements” back into view. The disgraced...
by Tanya Wood
The new verification scheme is coming
Our governing board recently met and approved our plans for an updated CHS Quality Assurance Verification Scheme. What difference will this new...
by Adrien Muratet
13 new plain language versions of the Core Humanitarian Standard commitments
Following the positive reception for the plain-English CHS Commitments, Translators without Borders (TWB) and the CHS Alliance are pleased to...
Non Disclosure Agreements – we would love to hear your views
Non Disclosure Agreements or NDAs are used in the business and non-governmental sectors to protect sensitive information and commercial interests.
EFICOR’s eye-opening certification experience
Indian NGO The Evangelical Fellowship of India Commission on Relief (EFICOR) has now been certified against the Core Humanitarian Standard on Quality...
Towards Grand Bargain Commitment 4: harmonising donor assessments & CHS Verification
In recent years, it would seem that demands on partnership capacity assessments and due diligence processes have increased, especially with the...
2020 – the year of making aid work better
CHS Alliance Executive Director Tanya Wood looks ahead at our upcoming highlights.
by Tanya Wood
The IFRC feedback starter kit – templates, tips and tricks for all feedback fans
The recent adoption of the International Red Cross and Red Crescent’s Resolution on Movement-wide Commitments and minimum actions for Community...
by Dr. Viviane Fluck
UNICEF first UN agency to benchmark against the CHS
To celebrate UNICEF’s trailblazing Core Humanitarian Standard (CHS) benchmarking, we interview Charles-Antoine Hofmann to hear what inspired this,...
by Charles-Antoine Hofmann
Are you a verification champion?
As the CHS Alliance grows, I’ve seen more and more of our verified members being bold, being open and being true champions of the CHS in their...
by Adrien Muratet
Care and compassion: be well to serve well
In September 2019 we announced our new initiative, cultivating caring and compassionate aid organisations. Find out why we’ve decided to focus...
CHS Alliance member hosts successful global Q&A training
Building on the October 2019 Training of the Trainer on Quality and Accountability for the Syria response, CHS Alliance member Community World...
Reflections on self-assessment from Somalia
World Vision Somalia recently undertook verification against the Core Humanitarian Standard (CHS). Brian Mathews Jumbe, Quality Assurance &
CHS Alliance advocates for protection from sexual exploitation, abuse and harassment at Bond Safeguarding for Development Conference in the UK
The CHS Alliance works with our members and other experts across the sector, encouraging organisations to have the systems in place to protect people...
Chair’s opening statement at the CHS Alliance General Assembly 2019
For those of you who I have not personally met, my name is Robert Tickner, and I am chair of the Board of the CHS Alliance. In that...
Clearer CHS Alliance Statutes text approved by majority at General Assembly
The CHS Alliance is pleased to announce the approval of several amendments to our Statutes at the 2019 General Assembly. These amendments increase...
The CHS Alliance welcomes its new governing board
The CHS Alliance is pleased to announce the appointment of seven newly elected board members and reappointment of Robert Tickner as the CHS Alliance...
Q&A training brings together all parts of the Syrian humanitarian response
Earlier this month the CHS Alliance co-hosted an OCHA Turkey led initiative to promote greater accountability in the Syrian humanitarian response.
Islamic Relief Worldwide marks three years of CHS certification
Islamic Relief received CHS certification in 2017 and we are delighted that they have maintained it for the third year! To celebrate this...
How does your data compare?
So you’ve done your CHS verification assessment, but what’s next? How do you get the most out of the findings? Well, our new software...
by Adrien Muratet
The Core Humanitarian Standard Commitments are now available in plain English
By Kate Murphy (Plain-language Adviser, TWB) and Ellie Kemp (Head of Crisis Response, TWB). Translators without Borders (TWB) helps its humanitarian...
A Groundbreaking Model: Strengthening Accountability in Chad
In a tucked-away country, often out of sight of international media not one but three major humanitarian responses are underway. With the continued...
Mind the Mind – A Turning Point for those Affected by Crises
The inaugural International Conference on Mental Health and Psychosocial Support (MHPSS) in Crisis Situations, held in Amsterdam, Netherlands, marks...
by Jules L. Frost
Cultivating compassion on World Mental Health Day
We sit down with David to find out what the development, humanitarian and global health sectors can learn from each other to make our workplaces more...
by David Addiss
Off the Radar: Are there quality and accountability blind spots in the humanitarian sector?
This month, Alix Wadeson, an independent consultant supporting organisations with CHS framework advice and conducting self-assessments, shines a...
by Alix Wadeson
SCHR’s Misconduct Disclosure Scheme
We hear from Gareth Price-Jones, Executive Secretary of the Steering Committee for Humanitarian Response (SCHR) about the new Inter-Agency Misconduct...
by Gareth Price-Jones
Be the change: A new initiative to cultivate caring and compassionate aid organisations
In July 2019 a series of CHS Alliance focus group discussions found that the aid sector is in urgent need – itself – of aid. Aid workers are...
Breaking down geographic & organisational barriers – the CHS Exchange
We at the CHS Alliance are getting excited for our next CHS Exchange. Five years on from the launch of the Core Humanitarian Standard (CHS),...
Introduction to Duty of Care
We all know that Duty of Care and Wellbeing have been identified as increasingly important issues across our sector; yet as we work out how to...
Strengthening Humanitarian Accountability in Chad
A new report from the CHS Alliance and Ground Truth Solutions reveals that in Chad only 8% of people affected by crisis surveyed believe that aid...
ActionAid First Group to Achieve Independent Verification
As our first ever member organisation to become independently verified as a group, we were lucky enough to hear from dedicated staff from across 16...
Women Humanitarians Demand Equity Now
This World Humanitarian Day our Vice Chair, Shama Mall, calls for aid organisations to support their female staff to carry out their vital work.
by Shama Mall
A Donor Looks at Translating Accountability to Affected Populations Commitments into Reality
Linda Öhman, Senior Program Manager at Sida, shares her experiences of accountability to affected populations in practice in Chad, following a joint...
Member of the Month: International Rescue Committee
This month we are celebrating the International Rescue Committee’s (IRC) great work on building accountability in their Pakistani projects. We chat...
Amman CHS Exchange: Conference on global standard to make aid work better
One hundred participants from more than 15 countries gathered in Jordan yesterday for the start of a one and a half-day conference dedicated to...
Member of the Month: Action Against Hunger
A blog by Hannah Wichterich, Monitoring, Evaluation, Accountability and Learning Advisor sharing what ACF has learnt from their self-assessments...
How Can We Make the Verification Scheme More Fit for Purpose?
In March this year the CHS Alliance commissioned KPMG to conduct a review of our CHS verification scheme.  The scheme created four years ago, offers...
by Adrien Muratet
Through the Eyes of Affected People: a Systematic Investment in Accountability Is Needed
This morning CHS Alliance Executive Director Tanya Wood moderated one of the first panel discussions of the ECOSOC Humanitarian Affairs Segment held...
CHS Alliance Statement in Response to UK Charity Commission and Independent Inquiry Reports into Oxfam
The reports released this week from the UK Charity Commission and the Independent Inquiry into Oxfam provide a sobering reminder of the critical work...
Overcoming the Cost Barrier, How the HQAI Subsidy Fund Increases National NGO Access to Audit Services
“HQAI’s Subsidy Fund has already allowed seven national organisations to become independently verified or certified. I believe it is a great...
by Pierre Hauselmann
Medair Achieves Certification Against the Core Humanitarian Standard
We are pleased to announce that Medair, a CHS Alliance member and a Swiss humanitarian organisation to relieve human suffering in some of the...
Member of the Month: the Disasters Emergency Committee
This month we are putting the Disasters Emergency Committee in the spotlight. The CHS Alliance and DEC have been closely working together to promote...
The Self-Assessment, a “Heavy Exercise” or a Helpful Investment for the Future?
In this blog we want to challenge an assumption often raised by organisations as an obstacle for starting the verification exercise: the perceived...
by Adrien Muratet
“Accountability is Everyone’s Responsibility” – Coffee with Carine Nzeuyang
Carine has led the design and implementation of perception surveys undertaken by Ground Truth Solutions in collaboration with the CHS Alliance to...
Strengthening Accountability in Chad
In a tucked away country, often out of sight of international media (6th under-reported humanitarian crises of 2018 according to CARE...
by Alexandra Warner, Guillaume Pocard
Exploring the CHS Verification Data: Why Commitment 5 is Scoring Low?
In recent months we have communicated several times about an important finding from our verification data: commitment 5 of the Core Humanitarian...
by Adrien Muratet
Important Updates on the CHS Verification Scheme
The Core Humanitarian Standard was launched four years ago. We have learnt a lot from the verification processes organisations have undertaken to...
Member of the Month: The Adventist Development and Relief Agency
In February, the Adventist Development and Relief Agency (ADRA) joined the CHS Alliance as its fifth global network, bringing 120 country offices as...
Member of the Month: ActionAid International Kenya
This month we are putting ActionAid International Kenya in the spotlight. As a founding member of the CHS Alliance, ActionAid International Kenya...
“Affected Communities Are the Ones Who Truly Understand Their Own Needs” – Coffee with Denis Orioki, ActionAid International Kenya’s Capacity Building Coordinator
Denis Orioki has been working for Action Aid International Kenya since 2012. Currently, he supports five Local Rights Programmes (LRPs) in Khwisero...
Improving Accountability by Empowering Women and Vulnerable Communities
As a strong supporter of the Core Humanitarian Standard on Quality and Accountability (CHS), ActionAid International Kenya has a robust and thorough...
“Women need to be empowered to make their voices heard” – Coffee with Makena Mwobobia, ActionAid International Kenya’s Executive Director
Makena Mwobobia is the Executive Director of Action Aid International Kenya and recently joined CHS Alliance’s Board. With over 25 years of...
Debriefing toolkit for humanitarian workers
Nowadays many humanitarian workers request debriefing. However, when debriefers do not follow appropriate steps, debriefing may be ineffective or...
by Debbie Hawker
“Shelter is more than just walls and roofs, it is vital for maintaining human dignity” – Coffee with Jose De La Cruz, ShelterBox
A recently published research report by ShelterBox found that in 2017, only one in five families worldwide received appropriate shelter support. We...
The CHS becomes a foundation chapter of the Sphere Handbook
On 6 November Sphere launched the new edition of its flagship publication, the Sphere Handbook. In this latest version, The Core Humanitarian...
Member of the Month: Community World Service Asia
This month we are putting Community World Service Asia (CWSA) in the spotlight. As a founding member of the CHS Alliance and a member of ACT...
“The CHS is increasingly in our DNA” – Coffee with Rizwan Iqbal, CWSA’s Quality and Accountability (Q&A) Specialist
Rizwan Iqbal has been working with the non-governmental sector and businesses in Asia and Europe for over 12 years. Currently, he is spearheading...
“We have incorporated the CHS at all stages of our emergency work” – Coffee with Shahzado, Emergencies Programme Manager with HelpAge
Shahzado Khaskheli is an Emergencies Programme Manager with HelpAge International. He participated in a workshop hosted by CWSA on the Core...
Cash for food in Afghanistan – CWSA boosts Commitment 5 of the CHS through continuous involvement of returnee community
Since January 2017 Community World Service Asia (CWSA) has supported 1,900 returnee Afghan families by virtue of three small-scale emergency...
Mainstreaming PSEA in the employment cycle
At the Safeguarding Summit our Executive Director, Tanya Wood, participated in a panel on preventing transgressors entering the aid sector by looking...
CHS Alliance supports CAFOD’s learning culture
The Core Humanitarian Standard on Quality and Accountability (CHS) is a standard that requires constant improvement. It pushes for change, not only...
Safeguarding Summit – Putting People First: highlights and take-aways
At the Safeguarding Summit our Executive Director, Tanya Wood, participated in a panel on preventing transgressors entering the aid sector by looking...
CHS Alliance takes part in the 20th Humanitarian Congress Berlin
On 4-5 October, the CHS Alliance took part in the 20th Humanitarian Congress in Berlin. Focusing on topical issues such as migration and the...
2018 World Mental Health Day: The Wellbeing Cluster – embodying CHS commitments, delivering locally
In this blog, celebrating the World Mental Health Day, Hiten reports on the developments around the Wellbeing Cluster in the Philippines and on its...
by Hitendra Solanki
How change happens in the humanitarian sector – CHS Alliance launches flagship report
On 1st October the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...
People management at the CHS Alliance – Coffee with Samantha Wakefield
In the past two years Samantha Wakefield led the Alliance’s people management and HR initiatives, and recently many of them have come to an...
What is inclusive security risk management?
In this blog, Adelicia summarises the main findings and recommendations of EISF’s new research paper, which explores the security needs of aid...
by Adelicia Fairbanks
Running a coaching network – Coffee with Lauren McWilliams
Lauren McWilliams joined the CHS Alliance in July 2016 as the Alliance’s Events and Projects Officer responsible for managing the coaching...
by Lauren McWilliams
Do languages have a low priority in development work?
Listening Zones, a recently ended research project found that language issues do not tend to have a high profile within I/NGOs. We had a coffee with...
Member of the Month: Islamic Relief Worldwide
This month we are putting Islamic Relief Worldwide (IRW) in the spotlight. As a founding member of the CHS Alliance and one of the largest Muslim...
Islamic Relief Bangladesh: learning from experience and responding to complaints
Ensuring that people and communities have access to accurate, understandable information about the aid provided and the aid provider is the first...
Islamic Relief Syria: streamlining the CHS throughout the project cycle
Since Islamic Relief’s certification against the Core Humanitarian Standard on Quality and Accountability (CHS) in 2017, their colleagues in...
Islamic Relief Mali: information-sharing, communication, participation and feedback
Since the roll-out of Islamic Relief Worldwide’s Complaint Handling Policy and Complaint Management Guidance Pack, which includes the...
“This is necessary to ensure moral stability within my household”
Halimata is married, with five children – two girls and three boys. Following the insecurity in her region, her husband went to work outside...
Islamic Relief Kenya: 7 tips to boost community participation
The active participation of affected people and communities is a key commitment for Islamic Relief. Their office in Kenya demonstrates this...
A game changer for wellbeing
In this blog, Hiten gives some insight on the recently launched Wellbeing Cluster in the Philippines, which he believes can catalyse a shift in the...
by Hitendra Solanki
IHSAN, a ‘one stop shop’ for quality and accountability
As part of their commitment to quality and accountability, Islamic Relief Worldwide has developed a ‘one stop shop’ quality and...
Leave No One Behind: Islamic Relief’s Intersectional Approach to Programming
Who are the most vulnerable people? What do they need most urgently? Anyone who has worked in a humanitarian context knows how intricate it is to...
Thriving humanitarians make a greater impact!
Following InterHealth’s sudden closure in August 2017, Leanne and a group of former colleagues mobilised to set up Thrive Worldwide. Their vision...
Overcoming HR challenges in surge response
Last year, together with Justine the CHS Alliance produced a set of HR guidelines for the Start Network’s Transforming Surge Capacity Project. We...
MEDAIR’s alignment with the CHS helps maintain Syrian refugees’ long-term health
Commitment 3 of the Core Humanitarian Standard states: “People in crisis can expect that they are not negatively affected and are more prepared,...
The Lutheran World Federation and Islamic Relief Worldwide publish manual on faith-sensitive humanitarian action
The Lutheran World Federation (LWF) and Islamic Relief Worldwide (IRW) have recently published guidance aimed at helping humanitarian agencies...
IASC refers to CHS as good practice to tackle SEA and SHA
In a paper summarising actions undertaken to prevent, investigate, and respond to sexual exploitation and abuse (SEA) and sexual harassment and...
Tracking humanitarian surge response: from the Nepal earthquake to the Rohingya crisis
Over three years, as part of the Transforming Surge Capacity Project, which came to an end in December 2017, the research team tracked six crises to...
MEDAIR’s alignment with CHS helps make communities more resilient
Commitment 3 of the Core Humanitarian Standard on Quality and Accountability (CHS) states: “People in crisis can expect that they are not...
Member of the Month: Concern Worldwide
This month we are putting Concern Worldwide in the spotlight. As a member of the CHS Alliance and Ireland’s largest humanitarian organisation,...
Digitalising Complaints Response Mechanism in Somalia
This article is part of our Member of the Month series acknowledging Concern’s commitment to quality and accountability.
Using community meetings to discuss annual reports in Liberia
This article is part of our Member of the Month series acknowledging Concern’s commitment to quality and accountability...
Establishing effective and appropriate community feedback mechanisms in Ethiopia
This article is part of our Member of the Month series acknowledging Concern’s commitment to quality and accountability.
How can mindfulness improve humanitarian aid? – Coffee with Hitendra Solanki, Action Against Hunger UK
On the occasion of Mental Health Awareness Week, we caught up with Hitendra to talk about why it is crucial to pay attention to the mental health of...
by Hitendra Solanki
Unveiling the mysteries of professional identity formation in the international aid sector
In this blog, Scott explores how the formation of professional identity takes place and why it is interesting for the humanitarian sector.
by Dr. Scott Breslin
CHS Alliance appoints Tanya Wood as Executive Director
On behalf of the Board of the CHS Alliance, Robert Tickner, Chair, is pleased to announce the appointment of Tanya Wood as the future Executive...
GUK’s Anjum Nahed Chowdhury: “Affected communities need to know that they have rights, and that no one should be able to abuse them”
Although Anjum Nahed Chowdhury’s ambition was to work in a bank, she is now the Director of Gana Unnayan Kendra (GUK). As Christian Aid is our...
Christian Aid’s Naosheen Afroz: “Community participation takes place at every level”
Naosheen Roo Afroz works with Christian Aid’s integrated emergency humanitarian response team in Cox Bazar. She is also the accountability...
Member of the Month: Christian Aid
This month we are putting Christian Aid in the spotlight. They have recently certified against the Core Humanitarian Standard on Quality and...
“This is the first time anyone has listened to us” – A short overview of accountability measures in the Rohingya response in Bangladesh
In February Christian Aid released a report providing data and analysis about the implementation of accountability systems for the Rohingya camps in...
Christian Aid’s Paul Valentin wants to put survivors in the driver seat
In this video message, Paul Valentin, Christian Aid’s International Director, celebrates their recent CHS certification. He calls upon every...
MEDAIR’s alignment with CHS helps prevent children’s malnutrition in South Sudan
Medair’s nutrition team operates four static nutrition clinics in the Renk area in South Sudan. Thanks to their alignment with the CHS, they...
MEDAIR’s alignment with CHS helps contain cholera outbreak in South Sudan
In June last year Medair, one of our member organisations, averted a deadly cholera outbreak in South Sudan by timely response that addressed the...
Sharing resources on PSEAH
Due to the increased interest in issues around Protection against Sexual Abuse and Exploitation (PSEA), on 27 March 2018, the CHS Alliance and Bond...
Sharing good practices and learnings on localisation – workshop hosted by Shifting the Power project and the CHS Alliance
On 13 March 2018, Shifting the Power (StP) and the CHS Alliance gathered together 55 humanitarian actors representing local and national NGOs, INGOs,...
There is no accountability to donors without accountability to affected people
On 28 March the International Committee of the Red Cross (ICRC) and the Harvard Humanitarian Initiative (HHI) launched a joint discussion paper that...
“Lean is hard work that makes everything easy” – A coffee with Andrew Parris, Medair, Switzerland
In our previous coffee with Andrew, he shared his ideas on how humanitarian NGOs can learn from the corporate world in the area of continuous...
Are your deployees prepared? – Open source surge competencies training available now!
This article was prepared by Anna Kirsch (ActionAid) and Laura Purves (CAFOD) Since the publication of the 2007 Review of Surge Capacity, the...
“To be accountable, we need the people we serve to tell us what works and what doesn’t” – Coffee with Mai Muhsen, Accountability Coordinator, NRC Jordan
The Norwegian Refugee Council (NRC) in Jordan seeks to regularly engage with affected communities and ensure all feedback and complaints are...
What NGOs can learn from the Corporate World – A coffee with Andrew Parris, Medair, Switzerland
In our previous coffee with Andrew, we explored the alignment between Process Excellence and the Core Humanitarian Standard on Quality and...
Borderless 2018 – Linking travel risk mitigation with the Core Humanitarian Standard
On 8 March 2018, the second annual Borderless conference took place in London where the CHS Alliance was present to introduce the Core Humanitarian...
Most important quality or competency a humanitarian worker should have – Coffee with Asa Lelei
Asa Lelei works with Action Against Hunger in Bungoma, Kenya, supporting a project called Systems Enhancement for Transformative Health (SETH),...
Process Excellence and the CHS: what are the similarities? – Coffee with Andrew Parris, Medair, Switzerland
In our previous coffee with Andrew, he shared how the similarity between community development and his area of expertise – Lean – led him to join...
Coaching is all about enabling the person you work with to tell their story – Coffee with Sara Swords
Sara Swords, co-founder of Coaching Story, as a senior manager in the humanitarian and development sector experienced firsthand the impact of...
Most important humanitarian competencies – coffee with Buke Dabasso
Buke Dabasso is in charge of Integrated Community Case Management (ICCM) at Action Against Hunger in Kenya. On the occasion of the release of...
Most important humanitarian competencies – coffee with Sylvester Kyuli
Sylvester Kyuli is Head of the Western Kenya region at Action Against Hunger, covering five counties:  Bungoma, Kakamega, Trans Nzoia, Busia and...
From rockets to relief; from Lean to the CHS – Coffee with Andrew Parris, Medair
Andrew Parris used to work on the Atlas Rocket Programme and now works for Medair, one of our member organisations. In addition to this unusual...
Humanitarian Networks and Partnership Week (HNPW) 2018: spotlight on the Core Humanitarian Standard
The three copyright holders of the Core Humanitarian Standard – the CHS Alliance, Groupe URD and Sphere – hosted an information desk...
What competencies does it take to be a good aid worker? – Coffee with Uma Narayanan
Listening skills, flexibility, risk awareness, accountability, ability to work under pressure… How can the aid sector make sure that...
Never has it been more important to apply the Core Humanitarian Standard
In the last few days news reports of sexual exploitation and abuse by humanitarian aid workers in Haiti have shocked our sector. These reported cases...
by Judith Greenwood
Training is not the “magic” formula but the line manager is
What actually makes training stick after the curtains have closed, the certificates are issued and the participants have departed? How come some...
by Faye Ekong
Project FAIR webinar: summary and follow-up questions
On 17 Jan 2018, the CHS Alliance co-hosted its second webinar to share the results of Project FAIR. On this occasion, we targeted organisations...
In 2018 take care of yourself and your staff – and achieve (even) better results!
Stress, exhaustion and burnout are preventable, and as a leader, it’s a key part of your responsibility and commitment to the Core Humanitarian...
by Katy Murray
Transforming Surge Capacity project: what have we learnt?
In 2015 the Start Network launched a three-year Transforming Surge Capacity (TSC) project financed by the UK government as part of the Department...
Planning a self-assessment in 2018? Here are 14 tips from fellow members!
In June 2017 we organised a webinar to collect learnings and recommendations from our members who have completed their self-assessment process. Here...
World Humanitarian Summit: 18 months on, the Core Humanitarian Standard has gained ground
In the first annual synthesis report published since the World Humanitarian Summit and entitled ‘No Time to Retreat’, 142 stakeholders described...
World Humanitarian Data & Trends: Commitment 5 of the CHS is lagging behind
Self-assessments conducted with regard to the Core Humanitarian Standard (CHS) in 2016 reveal the extent to which humanitarian organisations do or...
Can affected people’s perceptions help us improve programming?
In this blog, Grethe Markussen introduces three videos produced by the Listen Learn Act (LLA) Project to show how perceptional surveys bring NGOs new...
by Grethe Markussen
CHS Alliance at the DEPP Humanitarian Resilience Week
At the end of November, the wider humanitarian sector including local organisation, INGOs, UN agencies, academia, and private actors came together to...
How can we get cash out to the field when banking becomes difficult? – Coffee with Steve Harvey, Save the Children International
We had a coffee with Steve in the margins of a workshop about treasury management for international NGOs organised by Mango and hosted by the CHS...
IASC reviews CAAP to reflect Core Humanitarian Standard (CHS)
The Inter-Agency Standing Committee (IASC) Principles has recently developed and endorsed a revised version of the Commitments on Accountability to...
No organisational resilience without inclusive staff security – Coffee with Adelicia Fairbanks, European Interagency Security Forum (EISF)
HHR Asia is starting on Monday in Bangkok: 50 human resources (HR) professionals will get together to discuss how to build resilient organizations in...
How to better manage your cash flow in a changing and volatile environment
On 16 November Mango/Humentum gathered approximately 70 finance professionals from the NGO sector to discuss treasury management practices in light...
What exactly is so specific about HR in the humanitarian sector? – Coffee with Clare Condillac, Bongo HR
With just a few days to go until HHR Asia 2018, we were curious to get to know one of the speakers, Clare Condillac, Director of Bongo HR, a bit...
“I’m not where I was at the beginning of 2017”
Ndindi Ng’ang’a and her team at the Refugee Consortium of Kenya (RCK) assist approximately 100 Somali refugees at the Garissa region, in the...
“The Seven Habits is the foundation of each and every human being”
When Ripon Chakraborty first heard about the Talent Development Project through his network, he decided to apply as leadership is important for every...
Seven ways to help curb corruption in the humanitarian sector
There are no specific figures on how much humanitarian aid is lost to corruption, but it definitely undermines humanitarian response. The synthesis...
Our road towards Commitment 8 – rethinking performance management
In this blog, Faye Ekong, Director for Human Resources, Learning & Development at Action Against Hunger USA, shares her organisation’s...
by Faye Ekong
Change in the Humanitarian Aid and development Sector Requires Empowering the Affected
AidEx spoke to the executive director of the CHS Alliance, Judith Greenwood about her thoughts on AidEx 2017’s conference theme of ‘Aid and...
“It Is Really Engaging if You Want Accountability to Happen”
From 16 to 19 October the CHS Alliance hosted a Training of Trainers workshop on the Core Humanitarian Standard on Quality and Accountability (CHS)
“If I Know Myself, I Can Plant Something”
A humanitarian aid worker with 12 years of experience preparing communities to natural disasters in Bangladesh, Obaidul Islam Munna joined the Talent...
Can HR Professionals Help Boost the localisation of Aid Response?
On 21 and 22 September HHR Europe was held in Helsinki, where 72 participants came together from different organisations to discuss the challenges...
by Sam Wakefield
COAST Trust Joins Response to Rohingya Crisis
As the Rohingya crisis unfolds and threatens to become the next major humanitarian disaster, our sector is once again put to the test to provide...
Global Learning Forum: ‘Meeting Everyone Made Everything Fall into Place’
The Global Learning Forum hosted by Oxfam from 4 until 8 September was a unique opportunity for the different actors of the Talent Development...
Eight Tips to Conduct a Successful Self-Assessment
Reflections on the CHS self-assessment process: what the CHS can bring to your organisation if applied meaningfully.
by Alix Wadeson
New case study: Blended Learning
Blended learning offers humanitarian organisations a cost-effective way of providing greater access to capacity strengthening. The widespread use of...
New case study: Shifting the Power – Localisation in Action
Gana Unnayan Kendra (GUK), a community-led development organisation combating poverty in Bangladesh, has recently joined CHS Alliance. In the last...
The Impact of the CHS on US Higher Education
Tom Arcaro, a professor of sociology at Elon University, North Carolina, tells us about his experience in adopting the Core Humanitarian Standard...
by Tom Arcaro
New Case Study about How the People First Impact Method (P-FIM) Can Facilitate the Implementation of the CHS
In preparation for the implementation of the CHS, Johanniter wished to gain a deeper understanding of how best to engage with communities and design...
Grand Bargain: Participation (R)evolution?
One year after the Grand Bargain was endorsed, the Global Public Policy Institute (GPPI), with the involvement of the CHS Alliance, released its...
by Ann Vaessen
Improving the Security of Staff with Diverse Identity Profiles
The European Interagency Security Forum (EISF) commissioned a research project to understand the security needs of NGO staff with a range of identity...
by Emma Jones, Kate Denman, Elizabeth Molloy
Two New Case Studies from GOAL about Social Auditing and Accountability in Conflict
These case studies by GOAL give an account of two projects carried out in Honduras, Nicaragua and Ukraine. In Central America, social auditing was...
Launching the Core Humanitarian Competency Framework (CHCF) Project
Competent and well-managed staff are at the heart of an accountable and effective organisation, therefore they need to be equipped with the right...
Introducing the Revised CHCF in Dhaka and Getting Valuable Feedback
The CHCF project team attended the DEPP National Learning Conference in Dhaka where the revised CHCF was shared for inputs. Gemma gives an overview...
by Gemma Prescott
Developing the PSEA Handbook – What We Learnt
Lucy Heaven Taylor co-author of the PSEA Implementation Quick Reference Handbook shares their experiences on the process of developing the Handbook.
by Lucy Heaven Taylor
Building an Organisational Learning and Development Framework: ‘We can Do It’.
Ann from Start Development gives an overview of our guide to designing a Learning and Development Framework, which was drafted in order to support...
by Ann Start
Change Is More Than Just Carrots and Sticks
The CHS Alliance was present at this year’s ALNAP conference in Stockholm with a stall. In this blog, David shares his thoughts on the...
by David Loquercio
Promotion and Dissemination of the Core Humanitarian Competencies Framework
In this blog, the team responsible for the revision of the Core Humanitarian Competencies Framework (CHCF) shares details about the upcoming...
by Uma Narayanan and Gemma Prescott
Why We Need to Talk About Sexual Orientation, Gender Identity and Expression (SOGIE) in Humanitarian and Development Work
In this blog Emma Jones, PhD Candidate at the University of East London discusses how individual characteristics (e.g. gender identity, sexual...
by Emma Jones
Strengthening People Management Practices in the Humanitarian and Development Sectors
In this blog Em Lacroix introduces the Human Resource (HR) Package, which provides CHS Alliance members with resources and tools to improve people...
by Emmanuelle Lacroix
Case Study: Using the Core Humanitarian Standard (CHS) for Development Programme Interventions
This case study illustrates how Women Support Association (WSA) applies the Core Humanitarian Standard (CHS) in development interventions targeting...
How Can You Improve Your Organisation’s Resilience?
The theme of this year’s HHR Africa Conference was organisational resilience, defined by the British Standard BS65000 (2014) as the ability to...
by Lauren McWilliams
CHS Learning Event Shares Case Studies and Ideas for Rethinking Humanitarian Response
Over 160 humanitarian and development actors shared case studies and discussed ways to rethink humanitarian response at a learning event on the Core...
Integrating the Core Humanitarian Standard and Inclusive Programming in Christian Aid’s PPA Extension
In this blog, Jane Machira, Christian Aid, describes the organisation’s four inclusion pillars and corresponding CHS commitments, and how...
by Jane Machira
Building Organisational Leadership and Culture to Create Trust During Change
In this blog, HR consultant Alex Swarbrick looks at the importance of an organisation’s leadership and culture during times of change. He gives...
by Alex Swarbrick
Findings from the Review of the Core Humanitarian Competencies Framework
Uma Narayanan shares findings of our review of the Core Humanitarian Competencies Framework for the Start Network Talent Development project. The...
by Uma Narayanan
Ground Truth’s Constituent Voice – Providing Community Feedback Against the CHS
In this post, Nick van Praag and Diana Szasz from Ground Truth Solutions look at how Ground Truth’s Constituent Voice™ methodology can complement...
by Nick van Praag, Diana Szasz
2016 Protection from Sexual Exploitation and Abuse (PSEA) Conference Shares Recommendations for Conducting Investigations
The 2016 protection from sexual exploitation and abuse (PSEA) conference brought together over 40 participants in Bangkok, Thailand, earlier this...
New Case Study: ActionAid’s People Management Scorecard
Our latest case study gives an overview of the process ActionAid International (AAI) undertook to develop its people management scorecard. Reading...
World Humanitarian Day: Putting the Human Back in Humanitarian
World Humanitarian Day is a chance for all of us to pause and remember why we do what we do. This year as we reflect on the commitments made at the...
by Judith F. Greenwood
How is the Core Humanitarian Competencies Framework Being Used Around the World?
Uma shares case studies on how the competencies framework is being used in different ways around the world as we come to the end of our review of the...
by Uma Narayanan
Gender, Resilience and Mental Health in the Humanitarian Sector
Organisational resilience is at the heart of the CHS Alliance, as evidenced by the success of the recent Humanitarian Human Resources (HHR) Europe...
by Alice Gritti
Full Accountability to Affected People Can’t Possibly Be Bad – or Can It?
Calling for regime change and a participation revolution, humanitarians are once again committing to take accountability to affected populations...
by Lotte Ruppert, Andrea Binder
New Case Study: How Concern Worldwide Enacted Community Communication,Participation and Feedback in the Central African Republic
In March 2016, Concern Worldwide carried out a contextual analysis in the Ombella Mpoko prefecture of the Central African Republic (CAR). This case...
Does the Humanitarian Sector Have a Problem with Sexual Violence?
Humanitarian response should represent the very best of human nature. However, our behaviour doesn’t always reflect this high ideal. With...
by Lucy Heaven Taylor
New Case Study: Transforming Surge Capacity Through Training
This case study examines the process of designing and piloting surge capacity training as part of the Start Network’s Transforming Surge Capacity...
How Can We Debrief Aid Workers Effectively?
Should our organisations provide debriefing for aid workers either after a critical incident, or on return from an overseas assignment? What does...
by Emily Tullock
Working with Local NGOs: Addressing the Gaps
In this blog Nurhaida Rahim talks about the importance of working with local organisations and supporting their capacity development.
by Nurhaida Rahim
Review of the Core Humanitarian Competencies Framework – Emerging Themes
In this blog project manager Uma Narayanan gives an update on and shares some key themes emerging during the review of the Core Humanitarian...
by Uma Narayanan
High Levels of Engagement with Core Humanitarian Standard (CHS) at World Humanitarian Summit
Humanitarian leaders and decision-makers highlighted the Core Humanitarian Standard (CHS) as a way to improve humanitarian effectiveness during the...
240 NGOs Call on Leaders at the World Humanitarian Summit to Improve Humanitarian Action by Adopting the CHS
The CHS Alliance and its members are calling on world leaders and humanitarian decision-makers at the World Humanitarian Summit to improve...
After the Earthquake: Lessons in Using Local Capacities to Protect Human Rights, from Community Workers in Nepal
In this blog, Ginny Baumann explains how the Freedom Fund worked with local Nepali organisations to learn how community-based NGO workers could be...
by Ginny Baumann
On the Mysteries of Humanitarian Decision-Making: Getting from World Humanitarian Summit Commitments to #BetterAid
In this blog I explore a couple of ideas around decision-making that surfaced in the 2015 Humanitarian Accountability Report. Better aid requires...
by Alyoscia D’Onofrio
How Can We Include LGBT People in the Humanitarian Sector?
In this blog, I share some thoughts about the relevance of LGBT human rights for the humanitarian sector (for both service delivery and staff...
by Kit Dorey
How Can We Put People at the Centre of the World Humanitarian Summit?
Many of us who have the opportunity to attend the World Humanitarian Summit (WHS) in Istanbul maybe be feeling overwhelmed by the sheer volume of...
by Judith Greenwood
Less Paper, More (Better) Aid
The World Humanitarian Summit takes place in less than two weeks. The so-called “grand bargain” that aims to transform the humanitarian system...
by David Loquercio
What Can We Do to Really Improve Staff Care of Aid Workers?
Now that Steve Dennis’ case against the Norwegian Refugee Council no longer makes headlines, we can begin to address what caring for staff really...
by Alessandra Pigni
Haiti’s Champions of the CHS: Keeping People at the Centre With Communication, Participation and Feedback
One of the most pressing questions from participants at a recent training workshop on the Core Humanitarian Standard (CHS) in Haiti was, how do we to...
by Geneviève Cyvoct
Human Resources (HR) in the Developing Market – Are We Doing Enough to Educate our Staff?
Bianca Valencia, Training Programme Services Manager at Birches Group, regularly works with HR managers all over the world. In this blog she...
by Bianca Valencia
The State of Surge Capacity in the Humanitarian Sector report launches in London, April 2016
The Transforming Surge Capacity Project launched the seminal research report, “The State of Surge Capacity in the Humanitarian Sector”, at an...
Learn How to Conduct an Investigation into Allegations of Misconduct by Aid Workers
What would you do if you were called on to conduct an investigation into allegations of sexual exploitation and abuse (SEA) made about staff or...
by Emily Tullock
How Do You Manage Staff Misconduct Overseas?
I recently joined a group of professionals working with staff deployed internationally at the fourth conference on duty of care: protecting workers...
by Verity Stiff
What Makes an Effective Leadership Team in a Charity?
What are the characteristics of an outstanding leadership team? Charities are complex organisations that often work in challenging situations and...
The CHS Alliance takes the Pledge for Parity this International Women’s Day 2016
The CHS Alliance would like to wish all humanitarian and development actors and those they aim to assist around the world a happy International...
How Do You Know if Cash Programming Is a Good Option?
During the last meeting of the cash working group in Geneva, a panel discussed the link between cash and accountability to affected populations. For...
by David Loquercio
Ten Psychological Tactics for Avoiding Accountability and How to Address Them
In this blog Kelly O’Donnell explores psychological perspectives on what helps and hinders good practice for accountability. Cognitive...
by Kelly O’Donnell
Eleven Ways to Transform Surge Capacity in the Humanitarian Sector
The CHS Alliance is part of an exciting project with one ambition – improving the capacity of humanitarian agencies to scale up resources in...
by Maduri Moutou
Do You Need to Throw Out Your Performance Management System?
How do you measure performance management in your organisation? Does your performance management system take into account the modern workplace...
by Emily Tullock
How Has the Humanitarian Sector’s Awareness of Staff Care Evolved?
Over 20 years ago, the research report “Room for Improvement: The Management and Support of Relief Workers” started a change in the way...
by Maduri Moutou
The CHS Alliance Welcomes a New Chair
The CHS Alliance is pleased to announce the appointment of Robert Tickner as the new chairperson of its board, effective 19 January 2016.
New Resource: Who Cares? Iran’s Amazing Social Workers and Addiction Counsellors
In August 2015, Dr Scott Breslin, International Director of Operation Mercy, led a five-day seminar in Tehran (Iran) entitled “Caring for...
Mindfulness and Wellbeing: A Shift of Emphasis from Treatment to Prevention
In recent years, there has been an awareness of mindfulness-based approaches to stress reduction, along with evidence on its benefits towards...
by Hitendra Solanki
Staff Care: Why We Should All Care About Mental Health
Organisational duty of care and the need to support aid workers’ mental health has hit the news recently, helping to bring attention to these key...
by Emmanuelle Lacroix
How Aid Workers Can Become Champions of Accountability
One has to sympathise with humanitarian staff. The majority are keen to do their best to help people in need. The places they work are often...
by Nick van Praag
Evidence on Corruption and Humanitarian Aid
Corruption in humanitarian action remains an under-researched issue. Humanitarian aid agencies devote significant time, energy and resources to...
by Paul Harvey
The Challenge for Syria and Beyond – Can we Investigate Sexual Exploitation and Abuse in Remotely Managed Programmes?
CHS Alliance workshops on Investigating Complaints of Sexual Exploitation and Abuse always provide an opportunity to discuss current issues affecting...
by Lucy Heaven Taylor
Making Pay Fair in the Humanitarian and Development Sector
Fairness is something all of us working in this sector think about and deal with on an everyday basis. We work to help our communities confront the...
by Ishbel McWha-Hermann
“People Don’t Want to Be Managed, They Want to Be Unleashed”
The Humanitarian HR Asia conference this month in Kuala Lumpur is asking questions about Talent Preparedness and Humanitarian Leadership. To me, the...
by Alex Swarbrick
From the Global Consultation for the World Humanitarian Summit in Geneva
I was at the vast Global Consultation of the World Humanitarian Summit last week. It was a big step in the final push to Istanbul, next May.
by Alex Jacobs
Creating simplicity in the workplace
The CHS Alliance is a member of the Hot Spots Movement, a specialist research and consulting team founded by Professor Lynda Gratton of the London...
by Maduri Moutou
Ten steps to a better humanitarian system
This week’s global consultation on the World Humanitarian Summit looks like it will be long on calls for commitment to reform and short on...
by Nick van Praag
Humanitarian response is more effective when it acknowledges, builds on and strengthens national capacity
“If you want to go fast, go alone. If you want to go far, go together” – African proverb When a crisis happens, the humanitarian industry...
by Nurhaida Rahim
Integrity and Accountability: We All Have a Role to Play!
Em Lacroix, HR Services Manager at the CHS Alliance, looks at ways of demonstrating and modelling accountability and integrity and ensuring good...
by Emmanuelle Lacroix
Making #localisingaid more than just a hashtag
CHS Alliance Head of Policy, Advocacy and Learning discusses the issue of national staff and localising aid. He highlights examples from the...
by David Loquercio
London launch of the CHS Alliance highlights sector engagement around how to improve aid effectiveness
The London launch of the CHS Alliance took place yesterday, 21 September 2015, with nearly 60 key humanitarian and development players in...
The CHS Alliance and the World Humanitarian Summit
Alex Jacobs, Director of Programme Quality, Plan International, spoke at the London launch of the CHS Alliance, discussing the importance of working...
by Alex Jacobs
Sexual violence management conference gives the humanitarian sector action points to prevent and manage sexual violence
The Sexual Violence Management Conference for the Humanitarian sector saw over 50 security, health, wellbeing and Human Resources (HR) experts come...
World Humanitarian Day 2015
Today is World Humanitarian Day – a day to celebrate the spirit that inspires humanitarian work and commemorate those who have lost their...
by Emmanuelle Lacroix
Practising what we preach – accountability and reporting on complaints
The humanitarian and development sector calls on others to be transparent, and in return is becoming more and more stringent about its own...
by Lucy Heaven Taylor
How the Core Humanitarian Standard can contribute to humanitarian effectiveness
The CHS Alliance’s 2015 Humanitarian Accountability Report looks at the relationship between effectiveness and accountability across a variety...
by David Loquercio
Three new people management case studies
Three new people management case studies are now available. The resources offer useful tips and guidance for organisations implementing or reviewing...
Making the most of the World Humanitarian Summit
Preparations for the World Humanitarian Summit (WHS) are heating up. The vast consultation process is coming to an end. I’ve been closely involved...
by Alex Jacobs
Statement announcing the creation of the Humanitarian Quality Assurance Initiative
The Humanitarian Quality Assurance Initiative (the Initiative) is a new organisation which has been set up today following the launch of the Core...
Central African Republic and the hidden survivors of sexual exploitation and abuse
Sexual exploitation and abuse in emergency settings has hit the news once more, with reports that children have been sexually assaulted by French...
by Lucy Heaven Taylor
Accountability in action: the people management perspective
Following the launch of the CHS Alliance in Nairobi, our HR Services Manager, Emmanuelle Lacroix, took part in a field visit organised by our...
by Emmanuelle Lacroix
CHS Alliance launch provokes debate on the future of quality, accountability and people management in the humanitarian and development sectors
Over 150 humanitarian and development leaders gathered in Nairobi on 9-10 June 2015 to celebrate the launch of the CHS Alliance. The two-day event...
Improving quality, accountability and people management: HAP and People In Aid merger concluding with the launch of the CHS Alliance
Bringing together more than two decades of experience in quality, accountability and people management, the CHS Alliance will form one of the largest...

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What is Protection from Sexual Exploitation, Abuse and Harassment? We all have a part to play in protecting those affected by crisis from sexual...
Accountability to Affected People
What is Accountability to Affected People? Accountability towards affected people (AAP) is the process of using power responsibly. AAP is taking...
People Management
What is People Management? People are at the centre of everything we do. We believe that to best serve those affected by crisis, humanitarian workers...
HHR2022 Online
2022 Humanitarian HR conference 7 to 9 June 2022 Event hours: 11:00 – 16:00 CEST HHR2022 AGENDA NOW LIVE Now in its 19th year, the 2022...
Hassan Jenedie
Hassan is an independent trainer and consultant with more than 10 years of experience in organizational capacity assessment and capacity building...
Elie Gasagara
With over 25 years of experience in humanitarian and development organisations, Elie is passionate about prevention of sexual exploitation, abuse...
2021 Extraordinary Virtual General Assembly (29 Nov – 3 Dec)
CHS Alliance held an extraordinary virtual General Assembly (GA) on 29 November – 3 December 2021. CHS Alliance welcomes a new independent Chair...
Global CHS Exchange 2021
Raising the Standard for People in Crisis Holding Ourselves to Account The 2021 CHS Exchange took place online 28-30 September. Over three days 380+
CoP Archive
People Management Communications PSEAH Communications Training Communications...
CHS Exchange 2021 session proposal guideline
Global CHS Exchange Virtual Conference 28-30 September 2021 Raising the Standard for people in crisis: Holding ourselves to account Please read...
CHS Exchange 2021 session proposals
Global CHS Exchange Virtual Conference 28-30 September 2021 Session Proposal Template Please fill in all fields electronically by 16 August 2021 end...
Verification Advisory Panel (VAP)
The CHS Verification Advisory Panel provides expert technical advice on CHS verification issues, including interpretation of the CHS indicators and...
HHR2021 Online
HHR2021 resources and links 28-30 June 2021 Thank you to everyone who helped make the HHR2021, held virtually from 28 to 30 June 2021, another...
HAR 2020
New report reveals action needed to meet the commitments made to people affected by crisis On 6 October 2020 the CHS Alliance – a network of more...
Community of Practice Signup
Community of Practice for CHS Alliance members...
Khalil F. Marouf
Khalil has more than 25 years of experience working in the humanitarian sector in senior management positions with international and local NGOs in...
Oliver Hoffmann
Oliver is a learning and development specialist in humanitarian principles and standards including Sphere and CHS and a technical expert in the areas...
Humanitarian HR Antwerp Agenda
Agenda at a Glance Day 1: 2 October 2019 13:00 – 14:00 Arrivals and registration Sky Lounge Room (12th floor) 14:00 –
Membership Branding
Welcome to CHS Alliance. As a member of the Alliance, you have access to the Alliance member logo for use in your organisation’s print and digital...
Training
The CHS Alliance training offer focuses on the Core Humanitarian Standard on Quality and Accountability and on Protection from Sexual Exploitation...
Certification
Independent verification and certification are two different approaches to achieving verification against the Core Humanitarian Standard (CHS). Both...
Self-Assessment
Self-assessment helps measure the application of the Core Humanitarian Standard on Quality & Accountability (CHS) to an organisation’s work. It...
Aneeta Williams
Aneeta is a human rights lawyer from SE Asia now international development and humanitarian practitioner based in the UK with a passion to prevent,...
Aungkie Sopinpornraksa
Aungkie has a BA Business – Personnel Management (1977) from Assumption University, and a MM from Sasin Graduate Institute of Business...
Richard Powell
Following a distinguished social work career spanning many decades, Richard established SafeForChildren early in 2018. This is a freelance...
David Owen
David Owen has over 30 years of experience as an independent trial lawyer/barrister in the UK. He therefore offers the unique combination of...
Paul Nolan
Paul Nolan has 35 years’ experience working with children as practitioner, manager and, over the past 20 years, as global safeguarding advisor to a...
Mette Marie Honoré
My background is within accountability and compliance in the humanitarian sector with a strong focus on investigations of misconduct. I enjoy...
Chele DeGruccio
Chele has 18 years of professional experience in the fields of humanitarian relief, recovery and development with significant experience with...
Kelly Wooster
I am an independent consultant with over 25 years of experience in project management and training. My experience with quality and accountability...
Nina Wöhrmann
I am an independent trainer and consultant with more than 12 years of experience in management and coordination of humanitarian programmes. I started...
Zeynep M Turkmen Sanduvac
Since 2009, I have been directly working on quality and accountability and its respective standard frameworks. My experience on quality and...
Lucy Heaven Taylor
Lucy Heaven Taylor is an accountability and safeguarding/PSEA specialist with 20 experience in the humanitarian and development sector. She advises...
Ann Start
I work as a consultant as a Director of Start Development Services. We offer specialist management consulting, teaching and training and executive...
Lucy Moore
Lucy is an independent trainer and consultant with more than 10 years of experience in capacity building and training for humanitarian and...
Sylvie Robert
Sylvie Robert is an independent consultant with 25 years of experience, specializing in Quality and Accountability to Affected Populations (AAP).
Nik Rilkoff
Nik Rilkoff is an NGO management professional and trainer with a passion for humanitarian accountability. Her field experience in complex...
Anne-France van de Put
I am a self-employed worker with a 17-year, multicultural and international experience in HR management within both the private and the non-profit...
Ester Dross
Ester is an accountability, PSEA, gender and child protection specialist with over 20 years of experience with humanitarian agencies, the ICRC and...
Charlie Dalrymple
Charlie Dalrymple is a learning and organisational change specialist with 15 years experience in humanitarian and development sectors. He is...
Approved Training Scheme
This scheme allows us to recognise competence in training on subjects relating to quality and accountability. It includes consultants and others who...
Event Terms and Conditions
Booking an event When booking an event with CHS Alliance you are reserving a place at the event and signing up to these terms and conditions. You...
Our Team
Meet our dedicated team and get in touch for support! The team is guided by our organisational values and our code of conduct.
Our Donors
Our Governance
CHS Alliance Board Elections Call for nominations is open We are looking for humanitarian or development professionals who are passionate about...
Our Data
The Core Humanitarian Standard on Quality and Accountability sets out Nine Commitments that organisations and individuals involved in humanitarian...
Our Members
Vacancies
Please note that the CHS Alliance only accepts applications for open vacancies. If received, spontaneous applications will be deleted so no personal...
Associate member application
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Training
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Our Approach
When organisations are more accountable to the people they serve, they deliver higher quality, more effective aid. We advise, guide and train...
Member Organisations
Our Complaints Mechanism
CHS Alliance staff, Board and members strive to operate in line with the Nine Commitments of the CHS. We encourage our members to have their own...
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Newsletter Don’t miss out on the latest CHS Alliance news and events. Subscribe to our monthly update here.
Join
The CHS Alliance is a global network committed to making aid work better for people. We have more than 150 member organisations and we encourage new...
Verify
The Core Humanitarian Standard on Quality and Accountability (CHS) was designed so that its application can be measured. Measuring your performance...
Get Support
You can browse our available support by theme; Accountability to Affected People, People Management, Protection from Sexual Exploitation, Abuse and...
Contact
Please note, we are not a funding body and so we are unable to financially support the projects of individuals or organisations. You can contact us...
About Us
What is the CHS Alliance? The CHS Alliance is a global alliance of humanitarian and development organisations committed to making aid work better for...
Privacy Policy
Privacy Policy The CHS Alliance (hereinafter “we” or “the Alliance”) is committed to the protection and respect of your privacy. In this...