HR Metrics Dashboard

This toolkit enables human resources (HR) managers in the humanitarian and development sector to use HR metrics to support programme and operational impact. An HR metrics dashboard identifies key human capital trends in an organisation which the chief executive officer (CEO) and leadership team need to understand and monitor closely. The toolkit also outlines why and how those trends should be reported.

An organisation’s commitment to improving the quality and effectiveness of humanitarian action, as well as accountability to communities and people affected by crisis, as detailed in the Core Humanitarian Standard on Quality and Accountability (CHS), underpins this toolkit. This toolkit can be used alongside the CHS with its Guidance Notes and Indicators, the CHS Alliance HR Manual, CHS Alliance Handbook for Managing HR Effectiveness, and CHS Alliance Staff Survey Toolkit, all of which have been designed to help organisations assessing and improving their people management systems and practices.

A 2015 CIPD research report, Human Capital Reporting: Investing for sustainable growth, notes that there is “a growing body of evidence which points to the value of human capital data as a means for leaders to assess the links between leadership, management and business performance’’. In the humanitarian sector, this includes programme performance, and overall organisational impact and effectiveness.