New Case Study: How Concern Worldwide Enacted Community Communication,Participation and Feedback in the Central African Republic

22 June 2016

In March 2016, Concern Worldwide carried out a contextual analysis in the Ombella Mpoko prefecture of the Central African Republic (CAR). This case study profiles how the organisation applied Core Humanitarian Standard (CHS) Commitment 4 by carrying out community communication, participation and feedback.

In March 2016, Concern Worldwide carried out a contextual analysis in the Ombella Mpoko prefecture of the Central African Republic (CAR). This case study profiles how the organisation applied Core Humanitarian Standard (CHS) Commitment 4 by carrying out community communication, participation and feedback.

As a member of the CHS Alliance, Concern has committed to applying the Nine Commitments of the Core Humanitarian Standard (CHS) in its work and has already strongly embedded accountability practices across the organisation. The CAR contextual analysis in particular demonstrates CHS Commitment 4 in practice:

“Communities and people affected by crisis know their rights and entitlements, have access to information and participate in decisions that affect them.”

Quality Criterion: “Humanitarian response is based on communication, participation and feedback”.

The contextual analysis had the two-fold objective of deepening the understanding of the root causes of poverty in the area and building the team’s capacity to use participatory rural appraisal (PRA) tools and accountability principles. The case study highlights Concern’s framework, process, success factors and outcomes.

Read the full case study.