People Management

What is people management?

If you are an employee or volunteer you want your organisation to support you. Among the many ways an organisation can do this are ensuring managers and leaders are competent and fair, offering you learning and development opportunities, or providing appropriate reward for your work. The Human Resources (HR) department supports managers and other staff with strategic advice (such as workforce planning), policies and processes, and business partnering.

Why is good practice in this important?

Poor people management can lead to low motivation, poor performance by teams and individuals, and the loss of good staff. Each of these has a cost for the organisation and, especially, a negative impact on the quality of programmes and for accountability to communities and to donors.

What is the CHS Alliance’s work on people management?

The CHS Alliance is the sector’s central resource, hub and ‘go-to’ for all questions connected to people management and HR. Our mandate is to ‘lead improvements in people management and engagement’. We provide support and good practice to managers and HR staff. The Core Humanitarian Standard (CHS) mainstreams good practice in HR and people management in organisations that apply it.

What the CHS Alliance offers:

  • Examples of good practice from NGOs, INGOs, UN, Red Cross, private sector and academics in the form of case studies and a policy bank
  • Research and other publications
  • Key tools including a HR Manual, HR Audit Toolkit, Employee Survey, and a specialised tool to assess the impact of people management initiatives
  • Partnering on sector projects such as with the Start Network
  • Networks and learning groups on themes of importance to our members
  • Events such as conferences, workshops
  • People management consultancy services such as coaching, development of competency frameworks, training, technical support, and reviews and assessments.