Bringing together more than two decades of experience in quality, accountability and people management, CHS Alliance forms one of the largest and most influential networks of organisations committed to improving humanitarian and development work through the application of standards.

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The CHS Alliance is pleased to welcome 11 new members: Amra Kaj Kory, Association of Voluntary Actions for Society, Christian Commission for Development in Bangladesh, Dhaka Ahsania Mission, Dushtha Shashthya Kendra, Fondation Mérieux, Gana Unnayan Kendra, People in Need (Člověk v tísni), Socio-Economic Development & Human Rights, SOS Sahel Ethiopia…
The Core Humanitarian Standard (CHS) is now available in Filipino (Tagalog). The CHS management team would like to thank Christian Aid and the Center for Disaster Preparedness for preparing the translation. The CHS in Filipino (Tagalog) will be an invaluable resource for humanitarian and development organisations working across Asia and…
From 04 to 08 September 30 practitioners involved in the Talent Development Project, which sought to build the capacity and competencies of humanitarian workers in Bangladesh, the Democratic Republic of Congo, Ethiopia, Jordan and Kenya, will gather for a four-day learning event to take stock of its achievements, and identify…
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Global Learning Forum: 'Meeting everyone made everything fall into place'

The Global Learning Forum hosted by Oxfam from 4 until 8 September was a unique opportunity for the different actors of the Talent Development Project to share their learnings from the past three years. Lauren McWilliams reflects back on the forum and shares what she took out of it.
By Lauren McWilliams 15/09/2017

The Alliance provides the following support with assessments:

Baseline self-assessment support on quality and accountability

The CHS Alliance provides interested organisations with an assessment of their current practice of quality and accountability against established best practice, either through a detailed facilitated baseline (the equivalent of a pre-audit), or through its range of self-assessment tools. This is undertaken to support an organisation’s self-learning process.

A CHS Verification Scheme

The CHS Alliance will provide a CHS monitoring, reporting and verification framework and will support organisations to address gaps identified in any internal or external verification or certification process.

Funding support for CHS verification

The CHS Alliance is committed to an inclusive CHS Verification process. It will set up a fund to subsidise verification and certification services against the CHS for smaller organisations that may not be able to afford the full costs of the services. This fund will be managed by the CHS Alliance. 

Assessing staff core competencies

The Alliance will continue to promote the Core Humanitarian Competencies Framework, which is being updated in 2015/6. This will assist recruiters and managers to assess people’s learning needs and track progress. Additionally it will, in response to requests from members, develop a set of people-management competencies for Country Directors and similar posts and work with trainers and academics on Human Resource qualifications for managers in the humanitarian sector.

Assessment of learning and development

There is a growing need to justify expenditure on Learning and Development by showing how the learner has changed. The CHS Alliance has a developed a specialised tool. It will be piloted in 2015, and amalgamated with other tools which will apply to different contexts and situations.


To learn more about our services, visit What We Do.


CHS Alliance, in partnership with Talent Development and the Humanitarian Leadership Academy (HLA), is running a free webinar session for Jordan-based human resources (HR) staff and managers on 08 August, followed by a free training day in Amman on 17 August. These events aim to promote the use of competency-based HR and the Core Humanitarian Competencies Framework (CHCF) in the NGO sector in Jordan.  

The webinar will introduce competency based HR and CHCF, participants will then be invited to attend a day training on competency-based recruitment and selection methods/tools, as well as staff development planning methods/tools. Both these events are free and open to HR staff, managers and employees based in Jordan and who would like to introduce the CHCF to their respective organisations.

Competency-based HR can help an organisation select, develop and manage staff in an efficient, fair and strategic manner. Producing competent and well-managed staff in turn leads to accountable and effective humanitarian and development work. The Core Humanitarian Competency Framework (CHCF) was developed in 2010 to provide humanitarian organisations with a common set of behaviours that have proven to be effective in responses. Since then it has been adopted by many organisations proving to add value and increase efficiency for its users. 

These training initiatves take place in the context of the promotion of the use of competency-based HR and the CHCF in humanitarian and development sectors in the NGO sector in Jordan It is made possible by Start NetworkHumanitarian Leadership Academy (HLA) and PHAP

If you are based in Jordan and you would like to join us, please get in touch with Gemma Prescott to confirm your attendance:

Webinar: Introducing competency-based HR and the CHCF

When:  8th August, 11am local ADT  (9am GMT)

Duration: 40 mins

Access link: - by computer or smart phone

Overview: The session will introduce competency-based HR approaches and provide an overview of the CHCF, its background and how it can be used in NGOs' HR processes. There will be time at the end for Q&As.

HR Training Day: Competency-based recruitment, selection and staff development

When: 17th August, 9am local ADT

Where: Central Amman (TBC)

Duration: 5 hours

Overview: The session will lead on from the webinar and train participants on the use of competency-based tools for recruitment and selection (including the STAR interview method, asking CHCF- based questions, analysing and recording responses and results). The session will also cover how to assess an individual's and team's strengths and weaknesses against the CHCF.

Details: Refreshments will be provided.







The CHS Alliance provides the following services related to people management:

Human Resource conferences and related events

Network meetings for Human Resource managers or specialists (rewards, learning and development) will be offered. Some will be face-to-face, some virtual. Each year, the Alliance will continue to host a minimum of two Humanitarian Human Resource (HHR) conferences on different continents. It will further continue to contribute to the development of specialist events it has co-sponsored such as the Global Healthy Workplace and the Training Providers’ Forum.

Talent management and leadership development

As part of its leadership and development, talent management and leadership development will continue to be a strong strand of work for the Alliance. Existing pilot coaching networks in Jordan, Bangladesh, Democratic Republic of the Congo and Kenya/Ethiopia will be assessed during 2016. When the learning from the pilot coaching networks is incorporated, it will then go global.

Benchmarking staff rewards

The Alliance will continue to offer benchmarking for the sector. The Alliance’s rewards benchmarking has been used in more than 100 countries and will continue to grow. Information will be collected such as benchmarking data from staff engagement surveys and the Human Resource functions (such as the number of human resource staff per 100 employees). This will be captured as part of the Alliance’s ‘intelligent accountability’ approach to people management, offering analysis and not just measurement.

Futures thinking

The Alliance will convene experts from within and without the sector to prepare themselves for the future, on topics included in the CHS. Proposed Centres of Excellence will do this in their specialist areas.


To learn more about our services, visit What We Do.

The Alliance provides the following policy and advocacy-related services:

Policy formulation, planning and implementation

The CHS Alliance provides advice and assistance to organisations on policy and strategies linked to the application of international standards and good practice. It provides support primarily to members in the formulation of policies and related implementation plans on the delivery of better quality assistance, good people management and greater accountability to vulnerable people and people affected by crisis. With a focus on organisational and staff development it strengthens and supports capacity building for policy analysis, formulation, planning and implementation, at both headquarters and project level. This support will enable organisations and their staff to have a more systematic and consistent approach to standards application, monitoring and evaluation.

Policy analysis and advocacy

The Alliance provides expert policy analysis and will advocate on behalf of its members on issues linked to quality, accountability and people management at national, regional and international forums, with UN and donor agencies and governments.


To learn more about our services, visit What We Do.


The CHS Alliance provides support to organisations in developing an organisational Quality and Accountability Framework – a management and communications tool – which summarises internal and external standards, codes, guidelines, values and principles to which the organisation has committed and which ensures its accountability to their stakeholders, enabling the delivery of quality programmes. It clearly states the organisation’s commitments, and in particular to vulnerable people and people affected by crisis, and sets out an implementation plan and actions for improvement. This framework can be expanded to cover issues related to accountability, equity, inclusion, people management and conflict sensitivity, among other aspects as relevant to the organisation and context.


To learn more about our services, visit What We Do.

The CHS Alliance continues to facilitate the Accountability Peer Learning Group (APLG) and support the national accountability working groups and communities of practice including those in Bangladesh, Ethiopia, Haiti, Kenya (Dadaab), Lebanon, and Pakistan that it helped establish. The Alliance also continues to conduct and commission research and consultancies to identify and recognise best practice, improve accountability approaches, develop tools and provide a stronger base for its work. Learning is disseminated through publications, the CHS Alliance website, conferences and workshops.


To learn more about our services, visit What We Do.

Dedicated tools and resources are being developed in collaboration with members and other key stakeholders to enable staff and organisations better to apply the CHS.


To learn more about our services, visit What We Do.