The Core Humanitarian Standard in Nigeria

The CHS Alliance was delighted to be involved with CAFOD’s EU Aid Volunteers PEOPLE project, offering a training of trainers course on the CHS, with a focus on complaints handling, in Abuja, Nigeria, for 26 participants, from 8-10 May. CAFOD’s two-year EU Aid Volunteers PEOPLE project provides strategic capacity strengthening opportunities for their implementing partners in Nigeria, Liberia, Sierra Leone and Zimbabwe, including national and diocesan Caritas organisations in those countries, and in conjunction with Caritas Africa. 

The participants in the May workshop were mostly leaders or focal points responsible for taking forward capacity strengthening in their organisations, and experienced in humanitarian work. They are, therefore, ideally suited to take forward training on the Core Humanitarian Standard. They delivered practice sessions of exceptional quality, as well as demonstrating a high level of commitment to support their organisations in welcoming and addressing complaints. They will now deliver training on the CHS to staff and volunteers within their own organisations and to other local partners, as part of the project, with further remote support from the CHS Alliance. A contingent attending from Myanmar as part of a peer exchange will also roll out CHS training for Caritas organisations there.

The facilitation team for the workshop comprised Karen Glisson (CHS Alliance), Janet Crossley (CAFOD’s PEOPLE project manager) and Amina Bello (independent consultant), and it was hosted by CAFOD Nigeria.