PSEA & Investigations for Managers Workshop

Course format
Course length
1 day face-to-face or 2 half-days remote


This workshop looks at how to manage investigations into staff misconduct, with a particular focus on investigations into sexual exploitation and abuse of beneficiaries by staff, including when such investigations are happening remotely. The training aims to explore not only safeguarding strategies that managers can implement in their organisations to reduce the risk of exploitation and abuse and improve their organisation’s capacity to receive and respond to allegations of staff misconduct, but also an exercice of how managers need to overview and support ongoing investigations in a concrete way. The workshop is an opportunity to share best practice which are already applied within a variety of organisations and look at integrating a survivor centred approach.

Who should attend?

Senior managers responsible for managing internal investigations and those who are responsible for development or review of organisational policy relating to sexual exploitation and abuse.


The face to face workshop last one day, the online version last two half-days. Pre-workshop preparation is required.

Course content

The course comprises the following modules:

  • Defining, and responding to, exploitation and abuse;
  • Creating a culture of safety – codes of conduct, awareness-raising amongst staff and communities, complaints & response mechanisms and recruitment practices;
  • Principles, risk assessment and critical elements in managing investigations.

Pre-workshop assignments and background reading

Participants are asked to read several key documents relating to the management of investigations prior to joining the course when it is face to face.

In case of remote modules, participants will be asked to prepare part of the sessions to allow active discussions, debates and experience sharing either before or after the session.

Learning outcomes

By the end of the course, participants will have increased understanding of the following:

  • The context within which abuse and exploitation can occur;
  • Organisational responsibility for creating a safe environment free from sexual exploitation or abuse.
  • Prevention of sexual exploitation and abuse through codes of conduct, complaints & response mechanisms, awareness raising amongst staff and communities and recruitment strategies;
  • The key elements in managing investigations;
  • How to maintain a survivor centered-approach throughout the process.

They will have established skills in:

  • Developing and implementing prevention strategies;
  • Planning and managing investigations, including ToRs, follow-up meetings and discussions, and improvement plans

Course fees

Open workshop (per participant):

Swiss Francs (CHF) Full members Associate & non-members
Standard rate 300 400
Small agency rate* 150 200


The open workshop course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does not include the cost of overnight accommodation or travel to and from the training venue.

The online version of this workshop requires good Internet connection. Zoom is the online platform used.

Sole-agency workshop

This workshop is available as sole-agency workshop. Our fees range from CHF 3500 to 5000, depending on organisation size and membership status. For enquiry, please contact Geneviève Cyvoct, at

*A small agency is one with an annual expenditure of less than 5 million Swiss francs.