PSEA and Investigations for Managers

Course format
Course length
3 days

This training will be revised to align with our Investigator Qualification Training Scheme. It will be run again in spring 2023.


This course looks at how to manage investigations into staff misconduct, with a particular focus on investigations into sexual exploitation and abuse of beneficiaries by staff.

The course aims to explore :

  • how managers should exercise overview and support ongoing investigations in a concrete way
  • safeguarding strategies that managers can implement in their organisations to reduce the risk of exploitation and abuse and improve their organisation’s capacity to receive and respond to allegations of staff misconduct
  • how to integrate a survivor centred approach

The workshop is an opportunity to share best practice which are already applied within a variety of organisations.

This course will not train you to become an investigator. It will equip you to manage an investigation process, that is, to oversee the required steps and follow key principles of conducting an investigation. If you are looking at an investigation course, please refer to our SEA Investigation training.

Who should attend?

Senior managers responsible for managing internal investigations and/or  who are responsible for development or review of organisational policy relating to sexual exploitation and abuse. For instance: Safeguarding leads or focal points; Audit, Compliance and Risk Managers; HR Managers or designated Safeguarding Officers.

This course is primarily designed for people having management role and decision capacity within an organisation.


This remote workshop counts:

  • pre-workshop reading
  • 3 facilitated sessions of 3 hours each
  • one individual assignment between sessions 1 and 2
  • one group work between sessions 2 and 3

Expected study time is about 14 hours.

Course content

The course comprises the following modules:

  • PSEA principles and latest PSEA developments in the humanitarian sector
  • Creating a culture of safety – policies and procedures, complaints & response mechanisms and recruitment practices;
  • Risk assessment and critical elements in managing investigations
  • Investigation roles and responsibilities and investigators ToRs
  • Victim/Survivor centered approach
  • Communicating the results of investigations with different stakeholders

Learning outcomes

By the end of the course, participants will have increased understanding of the following:

  • Latest PSEA initiatives  in the humanitarian sector
  • What is a coherent PSEA policy and procedure framework and what guidance and assessment tools exist
  • The key elements in managing investigations, including roles and responsibilities and continuous risks assessments
  • How to maintain a survivor centered-approach throughout the process
  • How to communicate the results of the investigation to a range of different stakeholders

The live sessions of this workshop will use the Zoom plateform and require a stable enough Internet connexion.

Sole-agency workshop

This workshop is available as sole-agency workshop. For enquiry, please contact Geneviève Cyvoct, at