PSEA & Investigations for Managers remote workshop

Course format
Face-to-face or Remote
Course length
1.5 days


This workshop looks at how to manage investigations into staff misconduct, with a particular focus on investigations into sexual exploitation and abuse of beneficiaries by staff, including when such investigations are happening remotely. The training aims to explore not only safeguarding strategies that managers can implement in their organisations to reduce the risk of exploitation and abuse and improve their organisation’s capacity to receive and respond to allegations of staff misconduct, but also an exercice of how managers need to overview and support ongoing investigations in a concrete way. The workshop is an opportunity to share best practice which are already applied within a variety of organisations and look at integrating a survivor centred approach.

Who should attend?

Senior managers responsible for managing internal investigations and those who are responsible for development or review of organisational policy relating to sexual exploitation and abuse.


This remote workshop last a day and a half, with two half-day facilitated sessions and a half-day group work.

Pre-workshop preparation is required, including an assignment to send back before the start of the workshop (max 2h completion time).

Course content

The course comprises the following modules:

  • Defining, and responding to, exploitation and abuse;
  • Creating a culture of safety – codes of conduct, awareness-raising amongst staff and communities, complaints & response mechanisms and recruitment practices;
  • Principles, risk assessment and critical elements in managing investigations.
  • Victim/Survivor centered approach

Learning outcomes

By the end of the course, participants will have increased understanding of the following:

  • The context within which abuse and exploitation can occur
  • Organisational responsibility for creating a safe environment free from sexual exploitation or abuse
  • Prevention of sexual exploitation and abuse through codes of conduct, complaints & response mechanisms, awareness raising amongst staff and communities and recruitment strategies
  • The key elements in managing investigations
  • How to maintain a survivor centered-approach throughout the process

They will have established skills in:

  • Developing and implementing a coherent PSEA policy and procedure framework
  • Planning and managing investigations
  • Planning and overseeing a victim/survivor centered-approach

The online version of this workshop requires a stable Internet connection. Zoom is the online platform used.

Sole-agency workshop

This workshop is available as sole-agency workshop. For enquiry, please contact Geneviève Cyvoct, at