PSEA & Investigations for Managers remote workshop

Course format
Course length
3 days


This workshop looks at how to manage investigations into staff misconduct, with a particular focus on investigations into sexual exploitation and abuse of beneficiaries by staff, including when such investigations are happening remotely. The training aims to explore not only safeguarding strategies that managers can implement in their organisations to reduce the risk of exploitation and abuse and improve their organisation’s capacity to receive and respond to allegations of staff misconduct, but also an exercice of how managers need to overview and support ongoing investigations in a concrete way. The workshop is an opportunity to share best practice which are already applied within a variety of organisations and look at integrating a survivor centred approach.

Who should attend?

Senior managers responsible for managing internal investigations and those who are responsible for development or review of organisational policy relating to sexual exploitation and abuse.


This remote workshop takes place over 3 facilitated sessions lasting approximately 3 hours each, with a pre-workshop assignment, and in-between live sessions, an individual assignment and a team assignment.

Expected study time is about 12 hours

Course content

The course comprises the following modules:

  • PSEA principles and latest PSEA developments in the humanitarian sector
  • Creating a culture of safety – policies and procedures, complaints & response mechanisms and recruitment practices;
  • Risk assessment and critical elements in managing investigations
  • Investigation roles and responsibilities and investigators ToRs
  • Victim/Survivor centered approach
  • Communicating the results of investigations with different stakeholders

Learning outcomes

By the end of the course, participants will have increased understanding of the following:

  • Latest PSEA initiatives  in the humanitarian sector
  • What is a coherent PSEA policy and procedure framework and what guidance and assessment tools exist
  • The key elements in managing investigations, including roles and responsibilities and continuous risks assessments
  • How to maintain a survivor centered-approach throughout the process
  • How to communicate the results of the investigation to a range of different stakeholders

They will have established skills in:

  • Developing and implementing a coherent PSEA policy and procedure framework
  • Planning and managing investigations
  • Planning and overseeing a victim/survivor centered-approach
  • Developping a communication plan relevant to a range of stakeholders including survivor, board of trustees and donors

The live sessions of this workshop will use the Zoom plateform and require a stable enough Internet connexion.

Sole-agency workshop

This workshop is available as sole-agency workshop. For enquiry, please contact Geneviève Cyvoct, at