Core Humanitarian Standard for Quality and Accountability focal points

Course format
Course length
8 weeks

This training has been postponed and it’s start is now envisionned for the beginning if 2022. Visit this page again soon for updated information.


This course objective is to equipe Quality and Accountability focal points with the knowledge, skills and good practices to deliver their role effectively. The course is designed as a learning journey that enable participants to meet with facilitators and peers while self-reflecting on their learning and experience.

Who should attend?

This course is designed for people at mid- to senior management levels who have dedicated quality and accountability responsibilities within their organisation. It requires participants to have good knowledge and experience of quality and accountability toward affected communities and people. A previous knowledge of the Core Humanitarian Standard is required.

Course content

The course is divided into 7 modules:

  1. Review of the CHS and its importance
  2. The effective implementation of the CHS, including embedding the CHS into policies and practices, and looking at it from a self-assessment perspective
  3. Roles and responsibilities in the implementation of the CHS
  4. Getting internal support
  5. The CHS verification framework
  6. Developing and managing the improvement process
  7. Monitoring and evidencing the implementation of the CHS

Course format

This remote course includes self-learning modules, 5 remote facilitation sessions, 4 individual assignments and team work.

The course is designed to offer participants a learning journey of approximately 8 weeks. Participants will be able to remain in contact with the group and with facilitators via chat.

Self-learning will include videos, short e-learnings and click-through; live sessions will include presentation, exercises and brainstorming; team work outside of facilitated session is designed to enhance opportunities for cross-learning between participants.

Good practice and examples will be shared all along the workshop.

The expected study time for this workshop is of 20 hours (between 2 to 4 hours a week). Additional material is provided which participants are welcomed to review at their own pace.

The workshop will be facilitated by a mixed team of CHS staff and external facilitator who will bring combined experience in supporting organisations to apply the CHS, and verification against the CHS. All are experienced facilitators.

Learning outcomes

At the end of the training workshop, participants will be able to:

  • Advocate to get buy-in for the Core Humanitarian Standard across their organisation,
  • Identify steps to embedd the Core Humanitarian Standards key actions and organisational responsbilities across their organisation, and understand how the CHS is viewed from a self-assessment perspective
  • Provide relevant support different teams in their respective roles and responsibilities toward the CHS implementation
  • Plan for verification (or re-verification) process
  • Develop, manage and monitor their improvement plan

Live sessions will be provided via the Zoom platform, and participants are required to have a stable internet connection. Participants will be requested to log into the CHS Alliance training platform to access the learning material.


A certificate of completion will be provided to participants who will have attended the live sessions, completed the minimum requirement for self-learning modules, and submitted their assignments.