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Training

Core Humanitarian Standard Training of Trainer

Webinars and group work

This course is for you if you are already knowledgeable about the CHS and have experience as training facilitators. It will provide you with in-depth expertise in designing CHS-related training utilizing adult learning principles.

Investigator Qualification Training Scheme

A series of three progressive courses

The IQTS replaces the previous SEA Investigation workshops

This IQTS scheme is designed to teach SEAH Investigators the increasingly detailed knowledge and skills needed to carry out survivor-centred administrative investigations.

Events

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Resources

2024 CHS Alliance Annual Report

Despite a tumultuous year worldwide, with escalating conflicts, climate-driven disasters, and economic instability, the CHS Alliance community has...

Victim/survivor-centred approach – MEL toolkit

A victim/survivor-centred approach to Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) puts the rights, needs, and wishes of...

Victim/survivor-centred approach – implementation companion

A victim/survivor-centred approach to Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) puts the rights, needs, and wishes of...

Victim/survivor-centred approach – a pathway to action

A victim/survivor-centred approach to Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) puts the rights, needs, and wishes of...

CHS Revision Resources

The updated Core Humanitarian Standard on Quality and Accountability (CHS) is publicly available from 21 March 2024. It is the result of a two-year...

Managing complaints package

This resource refers to the 2014 edition of the Core Humanitarian Standard (CHS). An more accessible version of the CHS was launched in March...

Applying the CHS: Lessons from Emergency Contexts Pilot Guide

The Core Humanitarian Standard (CHS) is a widely recognised framework for ensuring the quality and impact of humanitarian assistance across various...

Victim/survivor-centred approach – foundational paper

Sexual exploitation, abuse, and harassment (SEAH) are among the most egregious failures of accountability in the aid sector. Current measures have...

Half-day CHS training facilitation resources

The half-day CHS PCM training pack proposes (2014 CHS based): an introduction to the CHS a session on applying the CHS within the project...

Humanitarian Accountability Report 2022: Accountability is Non-Negotiable – Inclusive Action

How people experience crisis depends on factors such as age, gender, sexual orientation, disability, race and more. Incorporating the voices of...

Accountability changes – PSEAH improvements in the 2022 HAR

As part of the Humanitarian Accountability Report 2022: Accountability is Non-Negotiable (HAR), Takaful Al Sham shed light on how they used the Core...

In conversation… creating accountable cultures

As part of the Humanitarian Accountability Report 2022: Accountability is Non-Negotiable, aid system experts held a series of a frank conversations...

Humanitarian Accountability Report 2022: Accountability is Non-Negotiable – Ending sexual exploitation, abuse and harassment

Sexual exploitation, abuse and sexual harassment (SEAH) of crisis-affected persons by aid workers are among the most egregious failures of...

Résumé HAR 2022 en français

L’édition 2022 du Rapport sur la redevabilité humanitaire (HAR) exploite les données du système de vérification du CHS et d’autres sources...

Executive Summary of Humanitarian Accountability Report 2022

The Humanitarian Accountability Report (HAR) 2022 draws on seven years of accountability data analysis, system-wide studies and expert thought. The...

Humanitarian Accountability Report 2022: Accountability is Non-Negotiable

The Humanitarian Accountability Report (HAR) 2022 draws on seven years of accountability data analysis, system-wide studies and expert thought. The...

Whistleblower Protection Guidance – Multiple Languages

This resource refers to the 2014 edition of the Core Humanitarian Standard (CHS). A more accessible CHS will launch in March 2024. To find out...

Complaint mechanisms & COVID-19: the importance of preparedness & community engagement

This resource refers to the 2014 edition of the Core Humanitarian Standard (CHS). A more accessible CHS will launch in March 2024. To find out...

2020 Global CHS Exchange Report

A huge thanks to all who contributed to and participated in our first-ever virtual Global CHS Exchange 2020. This was an incredible opportunity to...

2020 HAR Executive Summary (English version)

The 2020 edition of the Humanitarian Accountability Report (HAR) uses data from the Core Humanitarian Standard on Quality and Accountability (CHS)

Résumé HAR 2020 FR

L’édition 2020 du Rapport sur la redevabilité humanitaire (HAR) exploite les données du système de vérification du CHS (CHS Verification...

2020 Humanitarian Accountability Report

The Humanitarian Accountability Report 2020 is an evidence-based overview of the current state of adherence to the Core Humanitarian Standard on...

CHS Alliance Event Code of Conduct Complaints Form

Use this form to report incidents related to the Code of Conduct at CHS Alliance events. See our Code of Conduct for events here.

CHS Alliance Event Code of Conduct

CHS Alliance members, Secretariat staff and Board members are committed to providing an inclusive, respectful and above all safe experience for...

Procedures for the CHS Alliance Complaints Policy

Please read the policy here and visit our complaints page for further information.

Training material – Quality & Accountability for the Syria Response – Arabic

The Quality and Accountability training package was developped specifically for the Syria response jointly between OCHA Turkey, IOM Turkey, CHS...

Training material – Quality and Accountability for the Syria response – English

The Quality and Accountability training package was developped specifically for the Syria response jointly between OCHA Turkey, IOM Turkey, CHS...

IFRC Feedback Starter Kit online presentation

On 5 March 2020, the CHS Alliance hosted Viviane Fluck, IFRC and a representative of the Indonesian Red Cross (Palang Merah Indonesia) to present...

Accountable project management in 2020

CHS Alliance member Community World Service Asia (CWSA) recently revised their Quality and Accountability Booklet for Project Cycle...

CHS Alliance Management Response to Charter for Change open letter

The CHS Alliance was grateful to receive a letter from the Charter for Change at our recent General Assembly. The letter showed our common alignment...

Accountability toward individuals and the Core Humanitarian Standard

This resource refers to the 2014 edition of the Core Humanitarian Standard (CHS). A more accessible CHS will launch in March 2024. To find out...

The CHS in plain languages

These one-pagers set out the Nine Commitments of the CHS in multiple languages. It was developed by a working group including the expertise of...

CHS Alliance Complaints Policy

This resource refers to the 2014 edition of the Core Humanitarian Standard (CHS). A more accessible CHS will launch in March 2024. To find out...

2019 Amman CHS Exchange Report

More than four years after the launch in 2014, how is the Core Humanitarian Standard on Quality and Accountability (CHS) driving change? How can...

FAQs on Accountability to Affected Populations

This resource refers to the 2014 edition of the Core Humanitarian Standard (CHS). A more accessible CHS will launch in March 2024. To find out...

2018 Learning Event Report, London

On Friday, 30th November 2018 CHS Alliance organised a Learning Event in partnership with the Disasters Emergency Committee (DEC) in London, to...

2018 Humanitarian Accountability Report

On 1st October, the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...

2016 Learning Event Report, Geneva

The 2016 learning event titled “A disruptive standard? Rethinking humanitarian response with the Core Humanitarian Standard on Quality and...

Effective Complaints Mechanisms

2015 CHS Alliance mission to Ukraine report

The CHS Alliance’s deployments team undertook a mission to Ukraine from 12-25 July 2015, to identify gaps and best practices in the response and...

Guidance Note and Protocol on Publishing Complaints Metrics

As a sector, we are committed to accountability and transparency. When an organisation publishes data about the complaints they have received, they...

2015 Humanitarian Accountability Report

Bringing together 13 leading humanitarian thinkers to discuss challenges to greater humanitarian effectiveness, On the road to Istanbul, the 2015...

2013 Humanitarian Accountability Report

Ten years ago, the humanitarian sector was just starting to acknowledge affected populations as a primary stakeholder, one which should be able to...

2011 Humanitarian Accountability Report

The 2011 Humanitarian Accountability Report describes progress towards achieving HAP’s vision of an accountable humanitarian system. The review...

2010 Humanitarian Accountability Report

The 2010 Humanitarian Accountability Report contains four chapters, as follows: CHAPTER 1: An Overview of Humanitarian Accountability in 2010. The...

2009 Humanitarian Accountability Report

The 2009 Humanitarian Accountability Report contains four chapters, as follows: Chapter 1: An Overview of Humanitarian Accountability in 2009. The...

2008 Humanitarian Accountability Report

Highlights The independent review of progress achieved in 2008 towards HAP’s vision of a humanitarian system championing the rights and the...

2007 Humanitarian Accountability Report

Highlights: The humanitarian system reports yet more progress in codifying accountability and quality standards and tools, but still...

2006 Humanitarian Accountability Report

The founders of HAP envisioned a humanitarian system that champions the rights and dignity of disaster survivors. The partnership was formed in 2003...

2005 Humanitarian Accountability Report

The Humanitarian Accountability Report 2005 has been produced for the Humanitarian Accountability Partnership (HAP) to inform its members, donors and...

Articles

World Refugee Day 2025: Supporting Refugee Rights Through Accountable, People-Centred Action

This World Refugee Day, we recognise the resilience of refugees across the world and the commitment of our members to embed accountability and...

Cut to the Core: Accountability Under Threat

In a world where accountability is being severely tested, it can be easy to set aside commitments and practices that prioritise quality of services...

Empowering Change in 2025: From Compliance to Power Shift in Accountability and Safeguarding

The start of 2025 marks a turning point for the aid sector as we start to see the immediate impact of the USAID funding cut. Years of pledges to...

by Dr. Mayumi Fuchi

Al-Sham Humanitarian Foundation: A Conversation on CHS Verification and Accountability

Al-Sham Humanitarian Foundation (AHF) was established in 2011 in response to the humanitarian crisis in Syria. As the team grew and the humanitarian...

interview with Mohammd Zakaria

Unwavering solidarity: Defending people’s rights and dignity in this time of crisis

An overwhelming number of people across the world have been made more vulnerable as a result of the suspension of US funding. The human cost is...

FCDO reducing duplication: Recognising CHS value for due diligence

The UK Foreign, Commonwealth and Development Office (FCDO) has simplified its due diligence assessment process for organisations applying for...

How LM International is taking the CHS to the next level to improve global humanitarianism

In this new blog, Josephine shares how and why LM International is advocating strongly for the CHS to be adopted globally, especially by donors.

by Dr. Josephine Sundqvist,

Learning and Improving for Collective Quality and Accountability – meet our new Quality Assurance Manager

Do you have a favourite CHS Commitment? While all nine commitments are crucial to achieving the Standard, I must admit that mine is Commitment 1 of...

by Omolola Adewunmi, Quality Assurance Manager

Promoting accountable humanitarian action in India: Sphere India’s Commitment to contextualising the Core Humanitarian Standard

Sphere India is advancing its mission to improve the quality and accountability of humanitarian assistance across India by sharing the value of the...

by Mishel Mohan,

Enhancing accountability at a local level: how Community World Service Asia used the CHS to drive change across Asia-Pacific

Community World Service Asia (CWSA) embarked on a journey of transformation by undertaking the Core Humanitarian Standard (CHS) self-assessment for...

by Zainab Mir, Senior Program Officer

Local leaders closing the accountability gap in Palestine, Ethiopia & Bangladesh

Inspirational local organisations and community leaders are spearheading creative new ways to tackle sexual exploitation, abuse and harassment.

Help a Child’s extra mile to become more accountable to children

CHS Alliance member Help a Child has undergone a remarkable transformation by embracing verifying against the Core Humanitarian Standard (CHS). To...

by Geert de Jong

Repositioning the Revolution: Redesigning the system from a people-centred perspective

Principled humanitarian action requires an aid system that can be held to account by people affected by crisis. While many individual organisations...

Growing network of female SEAH investigators in low-and middle-income countries

CHS Alliance’s Investigator Qualification Training Scheme (IQTS) is making significant strides in enhancing the sensitivity and cultural...

Stepping up women’s empowerment and accountability in Ethiopia

In a recent conversation with Martha Woyessa, Executive Director of CHS Alliance member Women Empowerment-Action, a pioneering feminist and women-led...

Challenging and changing safeguarding culture for good

As the outgoing UN champion on PSEAH, CHS Alliance member World Vision’s Andrew Morley shares his thoughts on putting victim/survivors at the very...

by Andrew Morley,

New report into how donors can “Fund Well”

I like to think I have a unique perspective when it comes to humanitarian financing. For one thing – I spent ten years working for a humanitarian...

by Melissa Pitotti

Igniting passion: a CHS journey shaped by experience

Do you remember the moment when your passion ignited, propelling you towards a cause greater than yourself? For me, it was a realisation that...

by Jordi Capdevila,

Guided by communities: World Renew’s CHS verification achievements

Interview with Carol Bremer-Bennett, US Executive Director, Barbara Kayanja, East Africa Regional Director, and Kohima Daring, Bangladesh’s...

Unleashing the potential for crisis-affected people to lead: launch of a stronger CHS

In anticipation of the official launch of the updated Core Humanitarian Standard (CHS) on 21 March, we hear from the CHS Revision Steering Committee...

interview with Mihir R. Bhatt, All India Disaster Mitigation Institute & Matthew Carter, Depaul International

2024: A stronger CHS driven by crisis-affected people and communities

The CHS Alliance movement has entered a pivotal year. People and communities affected by crises have led the way with the global aid community to...

Living the CHS Commitments: Cordaid’s digital approach to communication, participation and feedback in Yemen

In an increasingly digitised world, humanitarian and development assistance can and should evolve to make the most of new opportunities. CHS Alliance...

by Inge Leuverink, Humanitarian Advisor, Cordaid & Pinar Okur, PhD, Head of Strategic Partnerships & Growth, Upinion

Meeting CHS Commitment 5: five best-practice tips when responding to complaints

People affected by crises have a fundamental right to voice their complaints to aid organisations and receive a timely and appropriate resolution to...

by Christine Williamson, Director, Duty of Care International & Coline Rapneau, PSEAH Manager, CHS Alliance

ACT Alliance’s innovative mentorship for greater CHS impact

ACT Alliance, a dedicated CHS Alliance member, has embarked on an innovative approach to support programme quality and accountability within its...

Survivor-Centered Training Scheme Strengthens Global Capacity for SEAH Investigations

CHS Alliance, in partnership with Humentum and with the generous support of the United States Agency for International Development (USAID), is...

Voices from Southern & Eastern Africa shape the future of CHS

As part of the CHS Revision Global Consultation, I recently embarked on a journey that confirmed the incredible work being done by CHS Alliance...

by Bonaventure Sokpoh

Breaking the silence: Insights from Ethiopia, Palestine and Bangladesh in the fight against SEAH

In a world where humanitarian aid is meant to alleviate suffering and protect the vulnerable, a significant failing still lingers – the protection...

Using the CHS amid an emergency: Lessons from the Türkiye earthquakes

In the wake of the devastating earthquakes that struck Kahramanmaras, Türkiye, on February 6, 2023, with magnitudes of 7.8 and 7.5, our world...

by Zeynep Sanduvaç

Building Foundation for Development Yemen’s CHS Verification journey: elevating accountability and collaboration

CHS Alliance member Building Foundation For Development (BFD) recently embarked on a transformative CHS journey – undertaking CHS self-assessment...

interview with Abdullah Al Kaff

Views from Latin America & the Caribbean on an updated CHS

Una versión en español de este blog está disponible a continuación. We recently had the privilege of leading and facilitating a CHS Revision...

by Aydée Marín Pallares, CHS Revision Steering Committee member & Philip Taminga CHS Revision Manager

Humanitarian organisations have an image problem. The Core Humanitarian Standard places our focus on people’s dignity.

Aid organisations have long been using images of people in crisis when they are at their most vulnerable. These images are intended to bring to life...

An updated, people-centred CHS: First draft released following extensive global consultations

Proposed updates to strengthen the commitments aid actors make to people facing crises have been published for feedback, as part of the drive to...

Embedding accountability: New CHS Alliance member Research and Development Foundation’s flood response in Pakistan

We hear from new member Research and Development Foundation (RDF) on their important work responding to the 2022 Pakistan floods, why they chose to...

Interview with Jamil Abro

Inaugural CHS regional revision workshop sets the stage for an updated Standard

On May 16 2023, an important gathering took place in Jordan to give feedback on the first version of the updated Core Humanitarian Standard (CHS).

Capturing the culture of Catholic Relief Services: 700 voices contribute to largest CHS Self-Assessment

CHS Alliance member Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States.

CHS changemakers – how Naba’a improved its care of the environment by using the CHS

As part of the Humanitarian Accountability Report 2022: Accountability is Non-Negotiable (HAR), Naba’a shared how they used the Core Humanitarian...

Taking a victim centred approach to abuse in aid – the solution to silence?

Today, CHS Alliance, with support from the Dutch Ministry of Foreign Affairs, launches a foundational paper which considers what a...

by Martina Broström

2023 – the turning point for creating an accountable aid system

As we start 2023, I’m excited to see increased momentum towards humanitarian assistance becoming a system where people affected by crisis...

International Day of Persons with Disabilities 2022: inclusive humanitarian & development action

3 December marked the International Day of Persons with Disabilities (IDPD)—a day to mobilise support for the rights of persons with disabilities...

CHS changemakers – how COAST Foundation became more inclusive by using the CHS

As part of the Humanitarian Accountability Report 2022: Accountability is Non-Negotiable (HAR), COAST shared how they used the Core Humanitarian...

Rooting the CHS Revision in the voices of people affected by crisis

I was one of the first people to become a trainer on the Core Humanitarian Standard on Quality and Accountability (CHS) back in 2015 in Bogotá,...

by Aydée Marin Pallares

International Day for the Elimination of Violence against Women 2022

The International Day for the Elimination of Violence Against Women is a day for us to pause and acknowledge the dedication of human rights...

Building trust through quality complaint systems

CHS Alliance is delighted to announce that we are launching a new project to develop a Complaints Handling Guideline and Toolkit.

Closing the accountability gap to better protect victims/survivors of SEAH (PSEAH 2.0) – Project

The sexual exploitation, abuse, and harassment (SEAH) of crisis-affected people by aid workers is among the worst failures of accountability in our...

Aid system not meeting its commitments to people in crisis

The aid system is falling short when it comes to meeting our core accountability commitments to people affected by crisis. That is the stark finding...

A response to the 2022 State of the Humanitarian System Report

The finding of “business-as-usual-but-little-improvement” in the State of the Humanitarian System (SOHS) is not good...

Closing a persistent accountability gap – Danish Refugee Council launches new Community Feedback Mechanism Guidance

Of the Nine Commitments of the Core Humanitarian Standard on Quality and Accountability (CHS), Commitment 5 on welcoming and addressing complaints...

by Joanna Nevill

How the CHS helped Takaful Al Sham better protect the people they serve from exploitation or abuse

Ahead of the launch of the 2022 Humanitarian Accountability Report: Accountability is Non-Negotiable in September; we are sharing an exclusive...

How to get the horse inside the city gates: supporting teams hesitant about the CHS

CHS Alliance member Tearfund became CHS certified in 2016. Ever since, we have been grappling with how to make the most of the Standard throughout...

by Marina Kobzeva

Making sense of the data: an important tool to strengthen accountability

Data helps provide evidence of change, and we need more evidence of what is working and what isn’t to bring about the changes needed for greater...

by Catherine Skehan

Updating and improving our Commitments to people affected by crises – launch of the CHS Revision process

In May, as part of the Humanitarian Networks and Partnership Weeks, CHS Alliance, Sphere and Groupe URD officially launched a consultation process to...

by Aninia Nadig & Philip Tamminga

Embedding accountability from the outset

Wherever conflict or catastrophe strike, they are met with the humanitarian urge to respond – with compassion, with care and with solidarity.

Gender equality today for a sustainable tomorrow: women led disaster preparedness & crises resilience

To mark 2022’s International Women’s Day, CHS Alliance member All India Disaster Mitigation Institute (AIDMI) share the interlinked and...

by Ms. Pallavi Rathod

Breaking the Silence: raising our voices to fight sexual exploitation, abuse and harassment of women and girls in Palestine

WCLAC is a Palestinian feminist organisation that knows all too well the work that goes into protecting women and girls from abuse and violence.

by Randa Siniora

Delivering our Commitments: Making the CHS more accessible and relevant for crisis-affected people and communities

Seven years ago, the Core Humanitarian Standard on Quality and Accountability (CHS) was launched, marking a major milestone for the aid sector.

Putting the plan into action – War Child Holland’s CHS change champions

At the end of 2021, War Child Holland looked back on our year-long accountability journey striving to better meet the Commitments of the Core...

by Hana Abul Husn

2022 – making accountability to people in crises a reality

Whoever you are, wherever you are, in whatever circumstances you find yourself, everyone has the right to be treated with respect and dignity and to...

A year of bringing the CHS Closer to the people we serve

Over the course of 2021, Bonaventure Sokpoh, CHS Alliance Senior Advisor on CHS and Outreach, partnered with our national members to co-organise a...

Increasing trust through applying the CHS in Yemen

After speaking at the CHS Alliance and Mavi Kalem hosted workshop for Turkish NGOs on “Bringing the CHS closer to the people we serve”, I...

by Abdullah Al Kaff, Partnership Officer

100 organisations now part of the Inter-agency Misconduct Disclosure Scheme to stop abusers remaining in the sector

A key way to tackle unacceptable and preventable incidents of sexual exploitation, abuse, or harassment (SEAH) is to stop an abuser’s ability...

by Inez Książek

We need a Power Connector: towards a common approach for achieving our goals with integrity

Those of us who work for NGOs need a common language and framework to understand and address power holistically. Participants at the upcoming CHS...

by Alex Cole-Hamilton

Power & solidarity in humanitarian governance – what aid workers really think

We conducted a survey of humanitarian workers on issues related to power in humanitarian governance. We were particularly interested in probing the...

by Michael Barnett, Alexandra Vandermoss-Peeler & Smruti Patel

World Humanitarian Day 2021 – time for sustainable aid?

To mark World Humanitarian Day 2021‘s theme of the human cost of the climate crisis CHS Alliance revisit Elizabeth Riley’s thought piece...

with Elizabeth Riley

Humanitarian organizations won’t listen to groups on the ground, in part because of institutionalized racism

My current research examines the power and inequality in the humanitarian architecture, produced by the entanglement of history, discourses and...

by Michael N. Barnett

Demands for accountability to people affected by crisis could not be louder

When was the first time you realised that the humanitarian world did not always live up to the standards that you expected? I remember mine as...

by Catherine (Cat) Skehan,

Bringing the CHS Closer to the People we Serve: A stimulating online workshop on 15 April 2021 with Pakistan’s national organisations

“We need to look at localisation in a broader sense in terms of exchange of knowledge & having our own philosophy, and not just in an...

by Bonaventure Sokpoh

CHS Alliance response to Emergency Relief Coordinator’s proposal on Independent Commission for Voices in Crisis (ICVIC)

CHS Alliance welcomes the Emergency Relief Coordinator’s call for the humanitarian sector to be more accountable to people affected by crisis,...

Addressing the aid sector’s accountability gap for survivors and victims of sexual exploitation, abuse and harassment

The Netherlands Government, CHS Alliance and the International Institute of Social Studies are working together on a three-year project to enable...

2021 – the year to raise the standard for those we work for

I’d like to wish you a happy new year, and share my deep-rooted hope that in 2021, things can and will be better. We believe this at the CHS...

Rooted in the local: Syria Relief to mark 10th anniversary responding to humanitarian crisis in Syria

Over the last 10 years CHS Alliance member Syria Relief has become a global leader in providing aid throughout the Syrian conflict. However, it is...

by Charles Lawley,

COVID-19 and the Core Humanitarian Standard: How to meet our CHS commitments in the coronavirus pandemic

As the world responds to the devastating global outbreak of COVID-19, it is vital that we keep the views, rights and dignity of people at the...

CHS Commitments 4 & 5 – adapting feedback and complaints mechanisms: looking beyond the covid-19 pandemic

Following on from a Global CHS Exchange workshop on digital complaint mechanisms, CHS Alliance member World Vision programme staff and...

by Mayumi Fuchi (University of Birmingham) and Jessica Al Ghoryeb, Manisha Paudel, Catherine Green, Daniel Stevens (World Vision International)

Use the CHS for all it’s worth

Ground Truth Solutions wrote a new strategy this year based on the notion that for too long, the humanitarian sector has invoked variations on the...

by Nick van Praag

Preparation for donor assessments: how CHS self-assessment helped pave the way

Italian-based international aid organisation and CHS Alliance member Cesvi started its CHS self-assessment process in 2018. To hear how the process...

Facing the facts of where we are at: internal global review highlighting obstacles and opportunities for the Danish Refugee Council to address Commitment 5 of the CHS

Danish Refugee Council (DRC) country offices have, where possible, implemented Feedback and Complaint Response Mechanisms (FCRMs) that are...

by Joanna Nevill, Global Accountability and Participation Advisor, DRC HQ and Charlotte Brown, Complaints Response Mechanism Officer, DRC Sudan

CHS Story of Change: Nabaa’s commitment to communication and feedback (Commitment 4)

In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...

CHS story of change: Christian Aid’s commitment to good people management (Commitment 8)

In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...

by Nick Guttmann (interview)

CHS story of change: Tearfund’s commitment to aid coordination and complementarity (Commitment 6)

In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved...

by Marina Kobzeva

CHS Story of Change: International Blue Crescent’s commitment to appropriate aid (Commitment 1)

In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...

by Nalan Üker (interview)

CHS Story of Change: CAFOD’s partnership model (Commitment 5)

In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...

by Richard Dominy

Celebrating language skills, acknowledging challenges, and sharing resources: Lessons from a language survey at GOAL

Clear information in a language and format that is easily accessible to people is crucial in a humanitarian crisis. The importance of health-related...

by Dr Wine Tesseur

Addressing racism in aid

In recent weeks Black Lives Matters (BLM) protests have reverberated around the world. While the BLM movement has been active for years, the...

360°degree accountability in Ethiopia

CHS Alliance member SOS Sahel Ethiopia has been working on disaster risk reduction, emergency relief, rehabilitation and community-based development...

Five vibrant CHS Alliance member only Communities of Practice

Our members are a powerful movement for change – 200+ organisations all committed to the CHS. This is a powerful community when we can connect...

Direct Aid: a rapid response to COVID-19 across Africa

COVID-19 is spreading rapidly in many African countries, with several reporting multiple outbreaks. As precautions, such as air closures and curfews,...

Emergency ethics and accountable aid: how the global COVID-19 response must put people first

The world is experiencing a global humanitarian emergency. Social distancing measures and travel restrictions imposed to fight COVID-19 have...

Towards Grand Bargain Commitment 4: harmonising donor assessments & CHS Verification

In recent years, it would seem that demands on partnership capacity assessments and due diligence processes have increased, especially with the...

2020 – the year of making aid work better

CHS Alliance Executive Director Tanya Wood looks ahead at our upcoming highlights.

The IFRC feedback starter kit – templates, tips and tricks for all feedback fans

The recent adoption of the International Red Cross and Red Crescent’s Resolution on Movement-wide Commitments and minimum actions for Community...

by Dr. Viviane Fluck

UNICEF first UN agency to benchmark against the CHS

To celebrate UNICEF’s trailblazing Core Humanitarian Standard (CHS) benchmarking, we interview Charles-Antoine Hofmann to hear what inspired this,...

by Charles-Antoine Hofmann

CHS Alliance member hosts successful global Q&A training

Building on the October 2019 Training of the Trainer on Quality and Accountability for the Syria response, CHS Alliance member Community World...

Q&A training brings together all parts of the Syrian humanitarian response

Earlier this month the CHS Alliance co-hosted an OCHA Turkey led initiative to promote greater accountability in the Syrian humanitarian response.

The Core Humanitarian Standard Commitments are now available in plain English

By Kate Murphy (Plain-language Adviser, TWB) and Ellie Kemp (Head of Crisis Response, TWB). Translators without Borders (TWB) helps its humanitarian...

A Groundbreaking Model: Strengthening Accountability in Chad

In a tucked-away country, often out of sight of international media not one but three major humanitarian responses are underway. With the continued...

Mind the Mind – A Turning Point for those Affected by Crises

The inaugural International Conference on Mental Health and Psychosocial Support (MHPSS) in Crisis Situations, held in Amsterdam, Netherlands, marks...

by Jules L. Frost

Strengthening Humanitarian Accountability in Chad

A new report from the CHS Alliance and Ground Truth Solutions reveals that in Chad only 8% of people affected by crisis surveyed believe that aid...

A Donor Looks at Translating Accountability to Affected Populations Commitments into Reality

Linda Öhman, Senior Program Manager at Sida, shares her experiences of accountability to affected populations in practice in Chad, following a joint...

Amman CHS Exchange: Conference on global standard to make aid work better

One hundred participants from more than 15 countries gathered in Jordan yesterday for the start of a one and a half-day conference dedicated to...

Member of the Month: Action Against Hunger

A blog by Hannah Wichterich, Monitoring, Evaluation, Accountability and Learning Advisor sharing what ACF has learnt from their self-assessments...

“Accountability is Everyone’s Responsibility” – Coffee with Carine Nzeuyang

Carine has led the design and implementation of perception surveys undertaken by Ground Truth Solutions in collaboration with the CHS Alliance to...

Strengthening Accountability in Chad

In a tucked away country, often out of sight of international media (6th under-reported humanitarian crises of 2018 according to CARE...

by Alexandra Warner, Guillaume Pocard

How change happens in the humanitarian sector – CHS Alliance launches flagship report

On 1st October the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...

Do languages have a low priority in development work?

Listening Zones, a recently ended research project found that language issues do not tend to have a high profile within I/NGOs. We had a coffee with...

There is no accountability to donors without accountability to affected people

On 28 March the International Committee of the Red Cross (ICRC) and the Harvard Humanitarian Initiative (HHI) launched a joint discussion paper that...

Can affected people’s perceptions help us improve programming?

In this blog, Grethe Markussen introduces three videos produced by the Listen Learn Act (LLA) Project to show how perceptional surveys bring NGOs new...

by Grethe Markussen

Grand Bargain: Participation (R)evolution?

One year after the Grand Bargain was endorsed, the Global Public Policy Institute (GPPI), with the involvement of the CHS Alliance, released its...

Two New Case Studies from GOAL about Social Auditing and Accountability in Conflict

These case studies by GOAL give an account of two projects carried out in Honduras, Nicaragua and Ukraine. In Central America, social auditing was...

Ground Truth’s Constituent Voice – Providing Community Feedback Against the CHS

In this post, Nick van Praag and Diana Szasz from Ground Truth Solutions look at how Ground Truth’s Constituent Voice™ methodology can complement...

by Nick van Praag, Diana Szasz

Haiti’s Champions of the CHS: Keeping People at the Centre With Communication, Participation and Feedback

One of the most pressing questions from participants at a recent training workshop on the Core Humanitarian Standard (CHS) in Haiti was, how do we to...

by Geneviève Cyvoct

Ten Psychological Tactics for Avoiding Accountability and How to Address Them

In this blog Kelly O’Donnell explores psychological perspectives on what helps and hinders good practice for accountability. Cognitive...

by Kelly O’Donnell

How Aid Workers Can Become Champions of Accountability

One has to sympathise with humanitarian staff. The majority are keen to do their best to help people in need. The places they work are often...

by Nick van Praag

Evidence on Corruption and Humanitarian Aid

Corruption in humanitarian action remains an under-researched issue. Humanitarian aid agencies devote significant time, energy and resources to...

Ten steps to a better humanitarian system

This week’s global consultation on the World Humanitarian Summit looks like it will be long on calls for commitment to reform and short on...

by Nick van Praag

Humanitarian response is more effective when it acknowledges, builds on and strengthens national capacity

“If you want to go fast, go alone. If you want to go far, go together” – African proverb When a crisis happens, the humanitarian industry...

by Nurhaida Rahim

Integrity and Accountability: We All Have a Role to Play!

Em Lacroix, HR Services Manager at the CHS Alliance, looks at ways of demonstrating and modelling accountability and integrity and ensuring good...

by Emmanuelle Lacroix

Making #localisingaid more than just a hashtag

CHS Alliance Head of Policy, Advocacy and Learning discusses the issue of national staff and localising aid. He highlights examples from the...

by David Loquercio

Practising what we preach – accountability and reporting on complaints

The humanitarian and development sector calls on others to be transparent, and in return is becoming more and more stringent about its own...

by Lucy Heaven Taylor

How the Core Humanitarian Standard can contribute to humanitarian effectiveness

The CHS Alliance’s 2015 Humanitarian Accountability Report looks at the relationship between effectiveness and accountability across a variety...

by David Loquercio

Accountability in action: the people management perspective

Following the launch of the CHS Alliance in Nairobi, our HR Services Manager, Emmanuelle Lacroix, took part in a field visit organised by our...

by Emmanuelle Lacroix

Elsewhere on the site

Türkçe TİS(CHS) Kaynakları

Bu sayfada, Temel İnsani Yardım Standardı (TİS-CHS) ilgili Türkçe kaynaklarını bulacaksınız: CHS broşürü ve basit dil:...

CHS Resources in Turkish

On this page, you will find a list of resources, in Turkish, related to: The Core Humanitarian Standard CHS booklet and plain language:...

قائمة المصادر المتوفرة باللغة العربية Arabic resources

في هذه الصفحة ، سوف تجد قائمة بالمصادر ، متاحة باللغة العربية ، المتعلقة بما

CHS Resources in Arabic

On this page, you will find a list of resources, in Arabic, related to: The Core Humanitarian Standard CHS booklet and plain language:...

Accountability to Affected People

What is Accountability to Affected People? Accountability to Affected People is the process of using power responsibly. It involves taking account...