HR Management Resources

These resources are for the HR community in our sector

HR Manual: A Manual for Managing HR Resources

This HR manual, revised and updated by the CHS Alliance in partnership with Radhika Bhagat of Manifest UK, has been designed for use by HR teams in the humanitarian and development sector, as well as programme managers involved in setting up new programme offices and managing human resources in the field. The manual can be download here

Learning and Development Framework Toolkit

This guide describes a process of designing a Learning and Development Framework within your own NGO or for supporting a partner organisation. A range of tools and models are illustrated with guidance on how to adopt and use them. Recommendations are provided for organisations wanting to adopt measures for the first time. Brief examples are also given of three different sized NGOs and their approach to Learning and Development. Download the toolkit here.

Measuring HR effectiveness

This handbook was developed to assess the effectiveness of an organisation's HR and people management policies and practices. Undertaking an HR audit enables an organisation to identify areas for improvement and priority actions. The handbook can be downloaded here.

Staff Survey

This staff survey toolkit is designed for organisations and departments undertaking employee surveys. It has been developed by the CHS Alliance and Agenda Consulting - experts in staff and volunteer surveys and benchmarking studies. The toolkit contains guidelines outlining the process to follow step-by-step, whether you decide to run it in-house or out-source it, as well as a template to adapt and use. It can be downloaded here.

HR Metrics Dashboard: A Toolkit

This toolkit has been developed to support human resources (HR) practitioners in planning and developing an HR metrics dashboard. An HR metrics dashboard identifies and presents key human capital trends which organisation can monitor and use to support programme and operational impact. It maps how to report on trends by developing and presenting them in a dashboard. The toolkit is aimed at supporting non-governmental organisations (NGOs) who may have never used this approach before. It can be downloaded here.

The role and impact of governance on HR (scheduled to be updated)

This information note sets out the responsibilities of such a body in regard to people management, offers insights from HR (human resource) professionals on the role of such bodies in HR and suggests some tools and references Trustees can use to ensure their organisations are as effective as is possible in the area they all share in common: the management of people. Access the resource here.

People in Partnership (scheduled to be updated)

The purpose of this report is to provide the sector with an overview of northern non-governmental organisations’ (NNGOs’) relationships with their local partners with respect to human resource management. Download the report here.

Basic Elements in a Human Resource System (scheduled to be updated)

An information note outlining 25 key elements in a Human Resource System, from organisational structure to social interaction. Download the note here.

Building HR Capacity (scheduled to be updated)

Recent organisational trends, such as decentralisation and devolution within HR structures, have changed the way HR professionals need to work. There is a need for HR professionals to shape organisational strategy, influence line managers and senior management teams, and lead their organisations through change. Download the handbook here.

Developing a Human Resources Strategy (scheduled to be updated)

This handbook, aims to provide some guidance mainly to those organisations which are planning to develop an HR Strategy for the first time. It is aimed to help plan a process and to avoid some of the pitfalls along the way. For those agencies who have already got an HR strategy and are thinking about producing a further one it may also help to think through how to improve on the process that was used last time. Download the handbook here.