Past Events

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SEA investigations

Event Date: 21/11/2017
Duration: 4 days
Location: Geneva, Switzerland
Booking Deadline: 14/11/2017
Price: TBC

This four-day workshop demonstrates how to conduct fair, thorough and confidential investigations into complaints of staff misconduct, with a particular focus on allegations of sexual exploitation and abuse of affected populations.

Who should attend? 

Mid- to senior-level staff who are, or may be, designated to investigate allegations of staff misconduct within their organisation.

Course content: 

The course covers the following topics:

·         What is abuse?

·         The principles underpinning investigations

·         Investigation planning

·         Conducting investigations, including interviewing

·         Documentary and other evidence, and site visits

·         Investigation report and management implication report writing

·         The standard and burden of proof

·         Investigation closure

·         Management of investigations


The third day of the course is a full-day simulation exercise of the interviewing stage of an investigation, using a detailed case study. Actors represent the complainant, subject of complaint and witnesses.

Pre-workshop assignments and background reading: 

The investigations workshop has three mandatory pre-workshop assignments, introducing the legal framework, definitions of exploitation and abuse, complaints handling and the Guidelines for Investigations. The second pre-workshop assignment requires the participants to research and reflect on exploitation and abuse in the context of the country in which they work. A significant amount of background reading is required in order to prepare for the course and complete the pre-workshop assignments.

Learning outcomes: 

By the end of the course, participants will have an increased understanding of the following:

• The principles underpinning investigations.
• The guidelines for investigations.

Furthermore, participants will have developed basic skills in:

• Planning and conducting investigations.
• Reviewing documentary and other evidence, and conducting site visits.
• Interviewing complainants, subjects of complaint and witnesses.
• Reporting findings and making recommendations
• The standard and burden of proof
• Closing an investigation
• Managing an investigation

Course fees: 

The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation or travel to and from the training venue.

 

 Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

1000

1400

Early bird standard rate*

900

1250

Small agency rate**

500

700

Early bird small agency*

450

625

 * For bookings made before 26 September 2017, & fee payment made within 15 days of the date of the invoice
**A small agency is one with an annual expenditure of less than 5 million Swiss francs.

Programme guide

Day 1: 
What is abuse?
Principles of investigations
Investigation skills
Stages of an investigation
Gathering and analysing information
The standard and burden of proof
Using specific language

Day 2: 
Models of interviewing
Interviewing witnesses
Interviewing subjects of complaint
Investigation planning and preparation
Planning and preparation for interview simulation exercise

Day 3: 
Full day’s simulation exercise of the interview stage of an investigation (actors represent the complainant, subject of complaint and witnesses).

Day 4: 
Review of investigation and interview plans
Writing investigation reports and management implication reports
Closure of the investigation
Management of investigations
Reflection.

Terms and conditions: 

Please follow this link to see our terms and conditions for event bookings: http://www.chsalliance.org/event-terms-and-conditions

 



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Introducing the Core Humanitarian Competency Framework

Event Date: 06/11/2017 11:30 (EAT), UTC +3
Duration: 1 day
Location: Webinar
Booking Deadline: 04/11/2017
Price: 0 GBP for members, 0 GBP for non-members

The CHS Alliance is currently working to promote the use of competency based HR and the CHCF in NGOs in Kenya and DRC, as such the Alliance is happy to announce the introductory webinar session below for HR staff and Managers.

Introducing the CHCF

Date: 6 November, 11:30 (EAT), UTC +3

Overview: The session will introduce competency based HR approaches and provide an overview of the CHCF, its background and how it can be used in NGOs' HR processes. There will be time at the end for Q&As.

The webinar will last approximately one hour and is free to attend. Joining instructions will be sent out to registered participants nearer the time.


Background to the webinar: Competency based HR can help an organisation select, develop and manage staff in an efficient, fair and strategic manner. Producing competent and well-managed staff in turn leads to accountable and effective organisations.

The Core Humanitarian Competency Framework (CHCF) was developed in 2010 to provide humanitarian organisations with a common set of behaviours that have proven to be effective in responses. Since then it has been adopted by many organisations proving to add value and increase efficiency for its users.

CHS Alliance is currently working Talent Development Project and the Humanitarian Leadership Academy to promote the CHCF globally, as part of this work these webinars for HR staff, managers and employees of NGOs based in Kenya and DRC.



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Webinar: discussion to explore the challenges around the taxation of international staff

Event Date: 03/11/2017 10am UK time (10am GMT)
Duration: 1 day
Location: Webinar
Booking Deadline: 03/11/2017
Price: 0 GBP for members, 0 GBP for non-members

At a time when many organisations are campaigning against large corporations avoiding tax, we thought it timely to hold a discussion on how our own sector models best practice.

The webinar will discuss:
· is this an issue for our sector?
· what are the different approaches across the sector?
· Are there examples of good practice that can be shared?
· Are there any challenges?
· Is there anything more we need to do collaboratively across the sector

Who should attend: HR managers/directors and reward specialists within INGOs who are responsible for shaping reward policy. (We reserve the right to exclude those who do not meet this criteria).

The webinar is likely to last for a maximum of an hour and joining instructions will be sent out nearer the time.



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Training of Trainers on the Core Humanitarian Standard

Event Date: 16/10/2017
Duration: 4 days
Location: Geneva, Switzerland
Booking Deadline: 09/10/2017
Price: TBC

The purpose of this workshop is to build the capacity of organisation staff and consultants to facilitate training on the Core Humanitarian Standard. The workshop will be delivered in English.

Who should attend? 

This course is for people who train or manage learning within their organisation or more widely in the sector. Priority will be given to people who have a responsibility for training/learning within their job, and to consultants specialising in training delivery. Participants must have at least a basic knowledge of quality, accountability, people management and the Core Humanitarian Standard before they join this workshop.

Course content: 

The first two days of the course will offer introductory sessions on the Core Humanitarian Standard. The third day will touch on training methodologies, and give time for participants to prepare for the fourth day, when participants will deliver sessions that they have developed themselves.

Pre-workshop assignments and background reading: 

Participants are asked to (re)read the Core Humanitarian Standard and the accompanying Guidance Notes & Indicators in preparation for the workshop. We also recommend that they complete the e-learning module on the Core Humanitarian Standard.

Learning outcomes:  

By the end of the course, participants will be able to:

• Differentiate accurately between the humanitarian principles of humanity, impartiality, independence, and neutrality, and explain their importance.
• List the nine commitments of the Core Humanitarian Standard and explain how each contributes to the delivery of a quality humanitarian response.
• Give examples of good practice drawn from their own experience, from other participants and more widely from the sector.
• Act as advocates and peer leaders on the importance of quality, accountability and good people management in humanitarian action.
• Facilitate introductory training on the Core Humanitarian Standard within and/or beyond their own organisations.

Course fees: 

The course fee includes facilitation, course materials, lunches and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation, breakfast, evening meals, or travel to and from the training venue.

 

 

Swiss francs (CHF)

Full members

Associate  and non-members

Standard rate

1000

1400

Early bird standard rate*

900

1250

Small agency rate**

500

700

Early bird small agency*

450

625

* For bookings made before 21 August 2017, and fee payment made within 15 days of the date of the invoice
**A small agency is one with an annual expenditure of less than 5 million Swiss francs.


Programme guide

Day 1: 
Introduction to the Core Humanitarian Standard 
Humanitarian principles 
Commitment 1 Appropriateness & relevance 
Commitment 2 Effectiveness & timeliness 
Commitment 3 Strengthening local capacities 
Commitment 4 Participation & information sharing

Day 2: 
Commitment 5 Complaints mechanisms
Commitment 6 Coordination & complementarity
Commitment 7 Learning & improvement
Commitment 8 People management
Commitment 9 Resource management
The Verification Framework

Day 3: 
Adult learning 
Learning styles
Training methodologies 
Writing learning objectives
Preparation for Day 4 training practice sessions

Day 4: 
Participant training practice sessions
Feedback and reflection


Terms and conditions: 

Please follow this link to see our terms and conditions for event bookings: http://www.chsalliance.org/event-terms-and-conditions

 



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Humanitarian HR Europe Conference 2017: The Role of HR in Enabling Localisation of Aid Response

Event Date: 20/09/2017
Duration: 3 days
Location: Helsinki, Finland
Booking Deadline: 14/09/2017
Price: TBC

This year our Humanitarian Human Resources (HHR) Europe Conference will take place in Helsinki on 20 – 22 September.

The conference is designed for Human Resources (HR) professionals and people managers, and will address the role of HR in enabling localisation of aid response. Please feel free to download our flyer for further details.

Our HHR conferences provide a unique space for HR professionals in the sector to reflect, learn from what others are doing, gain fresh insights, and generate practical solutions.

Book now to secure your place at the conference for a fee of GBP 800. The conference fee includes lunch and refreshments on all three days and includes accommodation at the conference hotel on the 20 and 21 September. The conference will start with a conference lunch at 12 noon on 20 September and finish at 2pm with lunch on 22 September. 

Extending your stay at the conference venue may be available at your own cost.

We look forward to welcoming you in Helsinki. If you have any questions please email HHR@chsalliance.org.

By booking one of our events, you confirm that you accept our Event Terms & Conditions so please ensure you review and understand them before booking.

 


Graphics from Freepik



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Project Fair Webinar

Event Date: 12/09/2017 09:00 UK time (08:00 GMT)
Duration: 1 day
Location: Webinar
Booking Deadline: 10/09/2017
Price: 0 GBP for members, 0 GBP for non-members

Following research into the pay levels between international and national staff in NGOs, Dr. Ishbel McWha-Hermann will present the project findings and give participants a chance to ask the project team questions about the research. We are hoping that this discussion will stimulate further debate within NGOs and provide some practical alternatives to the dual pay system. The report can be found here.

We strongly encourage HR managers / directors and reward specialists within NGOs who are responsible for shaping pay policy to register for this webinar.

The webinar is free to attend and will last up to one hour.

Please note that this is a repeat of the workshop held on 25 April in London.
 



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Surge HR Guidelines Webinar

Event Date: 06/09/2017 09:00 UK time (08:00 GMT)
Duration: 1 day
Location: Webinar
Booking Deadline: 04/09/2017
Price: 0 GBP for members, 0 GBP for non-members

HR consultant, Justine Tordoff, will share the HR good practice guidelines developed as part of the Start Network’s Transforming Surge Capacity Project.

The webinar will introduce the following documents and stimulate some discussion on good practice:

HR co-ordination during Surge
HR’s role in staff care
Ethical recruitment

We strongly encourage HR Managers/ Directors who are responsible for supporting surge capacity to register for this webinar.

Please note that the webinar is free to attend will last up to one hour.
 



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Training of Trainers on the Core Humanitarian Standard

Event Date: 01/08/2017
Duration: 4 days
Location: Freetown, Sierra Leone
Booking Deadline: 24/07/2017
Price: TBC

 The purpose of this workshop is to build the capacity of organisation staff and consultants to facilitate training on the Core Humanitarian Standard. The workshop will be delivered in English.

Who should attend?

This course is for people who train or manage learning within their organisation or more widely in the sector. Priority will be given to people who have a responsibility for training/learning within their job, and to consultants specialising in training delivery. Participants must have at least a basic knowledge of quality, accountability, people management and the Core Humanitarian Standard before they join this workshop.

Course content:

The first two days of the course will offer introductory sessions on the Core Humanitarian Standard. The third day will touch on training methodologies, and give time for participants to prepare for the fourth day, when participants will deliver sessions that they have developed themselves.

Pre-workshop assignments and background reading:

Participants are asked to (re)read the Core Humanitarian Standard and the accompanying Guidance Notes & Indicators in preparation for the workshop. We also recommend that they complete the e-learning module on the Core Humanitarian Standard.

Learning outcomes:  

By the end of the course, participants will be able to:

• Differentiate accurately between the humanitarian principles of humanity, impartiality, independence, and neutrality, and explain their importance.
• List the nine commitments of the Core Humanitarian Standard and explain how each contributes to the delivery of a quality humanitarian response.
• Give examples of good practice drawn from their own experience, from other participants and more widely from the sector.
• Act as advocates and peer leaders on the importance of quality, accountability and good people management in humanitarian action.
• Facilitate introductory training on the Core Humanitarian Standard within and/or beyond their own organisations.

Course fees:

The course fee includes facilitation, course materials, lunches and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation, breakfast, evening meals, or travel to and from the training venue.

 

 

Swiss francs (CHF)

Full members

Associate  and non-members

Standard rate

1000

1400

Early bird standard rate*

900

1250

Small agency rate**

500

700

Early bird small agency*

450

625

* For bookings made before 6 June 2017, and fee payment made within 15 days of the date of the invoice
**A small agency is one with an annual expenditure of less than 5 million Swiss francs.


Programme guide

Day 1: 
Introduction to the Core Humanitarian Standard
Humanitarian principles
Commitment 1 Appropriateness & relevance
Commitment 2 Effectiveness & timeliness
Commitment 3 Strengthening local capacities
Commitment 4 Participation & information sharing

Day 2: 
Commitment 5 Complaints mechanisms
Commitment 6 Coordination & complementarity
Commitment 7 Learning & improvement
Commitment 8 People management
Commitment 9 Resource management
The Verification Framework

Day 3: 
Adult learning
Learning styles
Training methodologies
Writing learning objectives
Preparation for Day 4 training practice sessions

Day 4: 
Participant training practice sessions
Feedback and reflection


Terms and conditions:

Please follow this link to see our terms and conditions for event bookings: http://www.chsalliance.org/event-terms-and-conditions

 



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Project Fair Workshop

Event Date: 25/04/2017 9.30am - 4pm
Duration: 1 day
Location: London
Booking Deadline: 18/04/2017
Price: 0 GBP for members, 0 GBP for non-members

This one-day workshop will focus on approaches to structuring reward in INGOs.
Project Fair is an ESRC-funded international collaboration between the CHS Alliance, Birches Group, the University of Edinburgh and Massey University.

Attendance

HR and Reward Managers and Directors are invited to attend to discuss the findings of the Project Fair research and to hear about the different approaches to reward that are being undertaken in our sector.

The event is open to both CHS Alliance members and non-members and attendance is free of charge.

The event will take place on Tuesday 25 April from 9.30 until 4pm at the Resource for London Centre, Holloway Road, London. Lunch and refreshments will be provided.

Objectives

By attending this workshop you will:

• learn about different approaches to fairness in reward systems across the sector
• hear findings from the research project
• know how to monitor equity of pay in INGOs
• be equipped with the latest evidence to be able to lead a conversation that addresses issues related to equity of pay and how to address such issues
• understand national and international employee reactions and motivations to pay and reward
• appraise the feasibility and barriers of various different reward policy options
• be placed to navigate potential solutions to reward challenges, using a series of INGO case studies as examples
• be networked across a range of different INGOs and the project team on fair and decent remuneration and their links to other global initiatives

If you are interested in participating, please register through the BOOK EVENT button. More details will be provided to participants once registered.



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Training of Trainers on the Core Humanitarian Standard

Event Date: 24/01/2017
Duration: 4 days
Location: London, UK
Booking Deadline: 06/01/2017
Price: TBC

 The purpose of this workshop is to build the capacity of organisation staff and consultants to facilitate training on the Core Humanitarian Standard. The workshop will be delivered in English.


Who should attend?
This course is for people who train or manage learning within their organisation or more widely in the sector. Priority will be given to people who have a responsibility for training/learning within their job, and to consultants specialising in training delivery. Participants must have at least a basic knowledge of quality, accountability, people management and the Core Humanitarian Standard before they join this workshop.

Course content

The first two days of the course will offer introductory sessions on the Core Humanitarian Standard. The third day will touch on training methodologies, and give time for participants to prepare for the fourth day, when participants will deliver sessions that they have developed themselves.

Pre-workshop assignments and background reading: Participants are asked to (re)read the Core Humanitarian Standard and the accompanying Guidance Notes & Indicators, and, in addition, to complete one small task in preparation for the workshop.

Learning outcomes
•  By the end of the course, participants will be able to:
•  Differentiate accurately between the humanitarian principles of humanity, impartiality, independence, and neutrality, and explain their importance.
•  List the nine commitments of the Core Humanitarian Standard and explain how each contributes to the delivery of a quality humanitarian response.
•  Give examples of good practice drawn from their own experience, from other participants and more widely from the sector.
•  Act as advocates and peer leaders on the importance of quality, accountability and good people management in humanitarian action.
•  Facilitate introductory training on the Core Humanitarian Standard within and/or beyond their own organisations.

Course fees
The course fee includes facilitation, course materials, lunches and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation, breakfast, evening meals, or travel to and from the training venue.

Swiss francs (CHF) Full members Associate 
non-members
Standard rate 1000 1400
Early bird standard rate* 900 1250
Small agency rate** 500 700
Early bird small agency* 450 625


* For bookings made before 29 November 2016, and fee payment made within 15 days of the date of the invoice
**A small agency is one with an annual expenditure of less than 5 million Swiss francs.


Programme guide

Day 1: Introduction to the Core Humanitarian Standard; Humanitarian principles; Commitment 1 Appropriateness & relevance; Commitment 2 Effectiveness & timeliness; Commitment 3 Strengthening local capacities; Commitment 4 Participation & information sharing.
Day 2: Commitment 5 Complaints mechanisms; Commitment 6 Coordination & complementarity; Commitment 7 Learning & improvement; Commitment 8 People management; Commitment 9 Resource management; The Verification Framework; Action planning.
Day 3: Adult learning; Learning styles; Training methodologies; Writing learning objectives; Preparation for Day 4 training practice sessions.
Day 4: Participant training practice sessions; Feedback and reflection.

 



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NGO Global Pay & Reward Network Meeting

Event Date: 30/11/2016 12:15pm - 4:30pm
Duration: 1 day
Location: Oxfam, UK
Booking Deadline: 23/11/2016
Price: 0 GBP for members, 25 GBP for non-members

During this NGO Global Pay & Reward Network meeting, our partners at Birches Group - Curtis, Catherine and Tracey - welcome all CHS Alliance members to join our NGO Global Pay Networking meeting during which they will discuss key reward issues important to you.

As this meeting starts at 12:15, lunch will be provided.

 

 

 



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Investigations training workshop

Event Date: 29/11/2016
Duration: 4 days
Location: Nairobi, Kenya
Booking Deadline: 28/11/2016
Price: TBC

This four-day workshop demonstrates how to conduct fair, thorough and confidential investigations into complaints of staff misconduct, with a particular focus on allegations of sexual exploitation and abuse of affected populations.


Who should attend? 
Mid- to senior-level staff who are, or may be, designated to investigate allegations of staff misconduct within their organisation.

Course content: The course covers the following topics:

• What is abuse?
• Investigation planning.
• Conducting investigations, including interviewing.
• Documentary and other evidence, and site visits.
• Investigation report and management implication report writing.
• Investigation closure.
• Management of investigations.

The third day of the course is a full-day simulation exercise of the interviewing stage of an investigation, using a detailed case study. Actors represent the complainant, subject of complaint and witnesses.

Pre-workshop assignments and background reading: The investigations workshop has three mandatory pre-workshop assignments, introducing the legal framework, definitions of exploitation and abuse, complaints handling and the Guidelines for Investigations. The second pre-workshop assignment requires the participants to research and reflect on exploitation and abuse in the context of the country in which they work. A significant amount of background reading is required in order to prepare for the course and complete the pre-workshop assignments.

Learning outcomes: By the end of the course, participants will have an increased understanding of the following:
• The principles underpinning investigations.
• The guidelines for investigations.

Furthermore, participants will have developed basic skills in:
• Planning and conducting investigations.
• Reviewing documentary and other evidence, and conducting site visits.
• Interviewing complainants, subjects of complaint and witnesses.
• Reporting findings and making recommendations.
• Closing an investigation.
• Managing an investigation.

Course fees: The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation or travel to and from the training venue.

 

 Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

1000

1400

Early bird standard rate*

900

1250

Small agency rate**

500

700

Early bird small agency*

450

625

 * For bookings made before 4 October, & fee payment made within 15 days of the date of the invoice

**A small agency is one with an annual expenditure of less than 5 million Swiss francs.

Programme guide

Day 1: What is abuse? Principles of investigations, investigation skills, stages of an investigation, gathering and analysing information, using explicit language.
Day 2: Models of interviewing, interviewing witnesses, interviewing subjects of complaint, investigation planning and preparation, planning and preparation for interview simulation exercise.
Day 3: Full day’s simulation exercise of the interview stage of an investigation (actors represent the complainant, subject of complaint and witnesses).
Day 4: Review of investigation and interview plans, writing investigation reports and management implication reports, closure of the investigation, management of investigations, reflection.

 



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Humanitarian Human Resources (HHR) Africa 2016

Event Date: 22/11/2016
Duration: 2 days
Location: Nairobi, Kenya
Booking Deadline: 08/11/2016
Price: 280 USD for members, 280 USD for non-members

Please note that this event is now fully booked. Please email lmcwilliams@chsalliance.org to be added to the waiting list.

Our popular Humanitarian Human Resources (HHR) Africa conference will take place in Nairobi on 22-23 November this year. Book now to secure your place at the conference for a fee of USD$280 or 29,520 KES for participants who would prefer to pay in the local currency. 

Every year, the HHR conferences provide a unique space for HR professionals in the sector to reflect, learn from what others are doing, gain fresh insights, and generate practical solutions.

The event will address the theme of organisational resilience, defined as the "ability of an organisation to anticipate, prepare for, and respond and adapt to incremental change and sudden disruptions in order to survive and prosper". You can download a detailed flyer which we encourage you to share with colleagues.

Programme

The conference theme for this year’s HHR Africa will be organisational resilience with the following sessions confirmed:

  • Opening address: What is organisational resilience? Henrietta Blyth, CEO, InterHealth Worldwide.
  • Opportunities and challenges of organisational resilience: Learning from HHR Europe. Judith F. Greenwood, Executive Director, CHS Alliance (via video).
  • Learning session on the Core Humanitarian Standard: How CHS self-assessments resulting in organisations’ improvement plans can support an organisation’s resilience. Maxine Clayton, CHS Alliance.
  • Organisational tool session: Peer support and wellbeing in the workplace. Erin Lloyd, Counsellor, Interhealth East Africa.
  • Skills session ‘Awareness express’: Self-observing and making use of different perspectives. Mariana Merelo Lobo, International Humanitarian and Development Practitioner, ACF International.

Participants will also hear about challenges and get practical tips from sector leaders who are working with these issues. We’ll also share additional stories and case studies of good practice. There will be plenty of opportunity for networking with a cocktail event sponsored by our partners Birches Group and Cigna on 22 November.

Booking

Please note that the conference fee of USD$280 includes lunch and refreshments on both days but does not include accommodation. Participants will be responsible for arranging their own accommodation. Participants who wish to stay at the Best Western should contact the hotel directly on info@bestwestern.co.ke and mention that they will be attending HHR Africa.

Learning event: 24 November

A duty of care workshop will also take place on 24 November in partnership with InterHealth and the CHS Alliance. The aim of the workshop is to build the duty of care capacity of NGO employees so they can go above and beyond basic and legal practices within their own organisations. The workshop is intended for those involved with staff care including managers and HR, security and health and safety professionals. For more information and booking please contact training-africa@interhealthworldwide.org.

We look forward to welcoming you in Nairobi. If you have any questions please email info@chsalliance.org.

By booking one of our events, you confirm that you accept our Event Terms & Conditions so please ensure you review and understand them before booking.

Supported by our partners:

 

                  



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