Resources

Welcome to the CHS Alliance resource library. Use the menu and search function on the left to search the library and find resources on quality, accountability, people management and the Core Humanitarian Standard (CHS). If you have a resource you think should be included in our resource library, please email us on info@chsalliance.org.

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ALL RESOURCES (1759)

Promise and practice: participatory evaluation of humanitarian assistance

This article is based on analysis of recent evaluation reports and consultation with evaluators and agency staff. It indicates that although many agencies have prepared best practice evaluation guidelines their use has not yet become common practice. This article is intended to contribute to a wider objective of generating recommendations for the field-testing of relevant and truly beneficiary-based evaluation methodologies.

Author(s): Tania Kaiser
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, CHS 7: Learning, Quality & Accountability (Q & A), Participation & Feedback

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Regaining Perspective: The Debate over Quality Assurance and Accountability

Over the past two years, there has been persistent and increasing opposition to the Sphere and Ombudsman projects, and by extension to field-based or general codes of conduct, including the People In Aid code. This opposition has come primarily from French NGOs associated with the Groupe URD. This article summarises the key critiques, and reflects on the debate.

Author(s): Koenraad Van Brabant
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), Verification

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Options for Aid in Conflict: Lessons from Field Experience

This is a lessons-learned manual. It is written by and for aid workers in conflict areas. Drawing on field experience, it is meant to help the field staff of international aid agencies to understand their working contexts better and to develop programming approaches that support peace rather than war.

Author(s): Mary B. Anderson
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Options Pour L’Aide En Situations De Conflit: Leçons Tirées D’Expériences Sur Le Terrain

Ce manuel est un recueil de leçons acquises. Il a été rédigé par et pour le personnel d’aide envoyé dans des zones de conflit. Inspiré par des expériences pratiques, il est destiné à aider le personnel de terrain des agences d’aide internationales à mieux comprendre les contextes de son travail et à élaborer des approches de la programmation qui favorisent la paix plutôt que la guerre.

Author(s): Mary B. Anderson
Language: French
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Capacity building, accountability and humanitarianism in Sri Lanka

This article argues that capacity building has been used uncritically by humanitarian staff in international NGOs and UN agencies throughout much of the 1990s. The authors contend that capacity building holds out both promise and problems in the context of humanitarian polics and practice.

Author(s): Jennifer Hyndman & Malathi de Alwis
Language: English
Year: 2000
Resource Type: Case Studies
Topic: Quality & Accountability (Q & A)

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Audit cultures: anthropological studies in accountability, ethics and the academy

This collection of papers from twelve social anthropologists from the UK, Europe and the Commonwealth focuses on control and accountability in the higher education sector, although there are also contributions on auditing in the context of the European Commission and the International Monetary Fund.

Author(s): M. Strathern
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: CHS 7: Learning

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Accountability: an ever-expanding concept?

The scope and meaning of accountability have been extended well beyond its original meaning of being called to account for one’s actions by an external agency. It is now applied to internal aspects of official behaviour and used in the context of responsibility, control, responsiveness and dialogue. Although these extensions are closely relevant to the practice of core accountability, it is argued that they may also weaken the importance of external scrutiny.

Author(s): R. Mulgan
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Humanitarian Intervention, Altruism, and the Limits of Casuistry

This essay argues that the ethics of humanitarian intervention cannot be readily subsumed by the ethics of just war without due attention to matters of political and moral motivation. In the modern era, a just war draws directly from self-benefitting motives in wars of self-defense, or indirectly in wars that enforce international law or promote the global common good. Humanitarian interventions, in contrast, are intuitively admirable insofar as they are other-regarding.

Author(s): Richard B. Miller
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Collaboration with the 'Third Sector' - Issues of Acountability: Mapping Israeli Versions of this Problematic

This article explores the possibility, expressed in the literature, that Third Sector Organisations present a solution to what has been called the crisis of accountability.

Author(s): Robert Schwartz & Ira Sharkansky
Language: English
Year: 2000
Resource Type: Case Studies
Topic: Quality & Accountability (Q & A)

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Political Accountability of Non-government Organizations in a Democratic Society

NGO activism is a challenge to representative democracy; it regards itself as a new form of democracy. If NGO activism is to take its place within democratic society, it presumably has to be accountable for its actions. How this is to be achieved, and the nature of the relationship between government and civil society as represented by NGOs, is the subject of this paper.

Author(s): Gary Johns
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Guide to Performance Reporting for Canadian and Developing-Country Partners

A guide to performance reporting.

Author(s): Canadian Partnership Branch - Canadian International Development Agency
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topics: CHS 7: Learning, Quality & Accountability (Q & A)

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The Sphere Project: The implications of making humanitarian principles and codes work

This paper discusses the purpose of the Sphere Project, the unique process that brought it about and the major concerns that have been raised about its practical application. Finally, the paper considers the implications of this for improving the impact of humanitarian response and for future initiatives given the process that Sphere has begun. It argues that improved accountability does not start and stop with NGOs.

Author(s): Lola Gostelow
Language: English
Year: 1999
Resource Type: Case Studies
Topic: Quality & Accountability (Q & A)

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The Dangers and Inconsistencies of Normative Approaches to Humanitarian Aid: Summary of Reflections Raised

This document presents, in a synthetic manner, a number of issues recently addressed by Groupe URD and some of its members, in reaction to projects currently underway; the Sphere Project on minimum humanitarian standards and the setting up of an Ombudsman.

Author(s): François Grünewald & Véronique de Geoffroy
Language: English
Year: 1999
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), Verification

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Do No Harm. How Aid Can Support Peace - or War

The author challenges aid agency staff to take responsibility for the ways that their assistance affects conflicts. Anderson cites the experiences of many aid providers in wartorn societies to show that international assistance—even when it is effective in saving lives, alleviating suffering, and furthering sustainable development—too often reinforces divisions among contending groups. Anderson offers hopeful evidence of creative programs that point the way to new approaches to aid.

Author(s): Mary Anderson
Language: English
Year: 1999
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Participation by the Affected Population in Relief Operations: A Review of the Experience of DEC Agencies During the Response to the 1998 Famine in South Sudan

Pierson attempts to identify when it is appropriate to use consultative participative approaches in humanitarian relief and when it is not. She then discusses the restraints to participation. Finally, she concludes with two participation recommendations followed by more good practice examples.

Author(s): Pierson R.T. Ntata
Language: English
Year: 1999
Resource Type: Case Studies
Topics: CHS 4: Communication, participation, feedback, Quality & Accountability (Q & A), Participation & Feedback

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Towards Shared Social Learning for Humanitarian Programmes: A Synthesis Study

This is an exploration study examining the ‘actual and potential role of consultation with or participation by populations affected by emergencies in the design, implementation, monitoring and evaluation of programs to assist them.’

Author(s): Raymond Apthorpe & Philippa Atkinson
Language: English
Year: 1999
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, Quality & Accountability (Q & A), Participation & Feedback

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Coping with Globalisation: A Profile of the Northern NGO Sector

Northern NGOs are facing unprecedented challenges posed by globalisation. This article is a profile of the northern international relief and development sector and how it is coping with these challenges, based on a study of 10 major organisations. Their concerns centre on changing internal organisational culture to stay at the cutting edge, becoming more effective and exploring competition and cooperation.

Author(s): Janet Salm
Language: English
Year: 1999
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Stakeholders, Social Responsibility, and Performance: Empirical Evidence and Theoretical Perspectives

The authors discuss the management of competing stakeholders and the relationship between stakeholder management and the perception of the firm as being socially responsible and the resulting implications.The authors argue that while theories and models are abundant, little empirical evidence exists to back the theories up. Their central concern was: ‘whether organisations pursue the satisfaction of stakeholder interests because of economic reasons or simply because doing so has intrinsic merit.’

Author(s): Jeffrey S. Harrison & R. Edward Freeman
Language: English
Year: 1999
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), CHS 4: Communication, participation, feedback, Participation & Feedback

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Accounting for the Effects of Accountability

The authors review the existing literature on psychological research on accountability and ‘assess the progress made toward understanding the impact of accountability on individual thought, feeling, and action’.

Author(s): Jennifer S. Lerner & Philip E. Tetlock
Language: English
Year: 1999
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Principles, Politics, and Humanitarian Action

This essay examines the pros and cons of impartial versus political humanitarianism and differing approaches across a spectrum of actors, including the classicists, led by the ICRC, who believe that humanitarian action can and should be completely insulated from politics; the "minimalists," who "aim to do no harm" in delivering relief; the "maximalists," who have a more ambitious agenda of employing humanitarian action as part of a comprehensive strategy to transform conflict; and the "solidarists".

Author(s): Thomas Weiss
Language: English
Year: 1999
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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