Resources

Welcome to the CHS Alliance resource library. Use the menu and search function on the left to search the library and find resources on quality, accountability, people management and the Core Humanitarian Standard (CHS). If you have a resource you think should be included in our resource library, please email us on info@chsalliance.org.

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ALL RESOURCES (1756)

Toward a Public Value Framework for Accountability and Performance Management for International Non-Governmental Organisations

This two-year project is developing theory of international citizen organisations´ accountability that can stimulate improved assessment of civil society performance, encourage applications of the theory in Japanese and US international development citizen organisations, and increase the capacity to foster the development of accountability systems in both countries, with Keio University and supported by the Sasakawa Peace Foundation.

Author(s): M. H. Moore, D. Brown, J. P. Honan
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Editorial: Politics and Humanitarian Aid

Author(s): Mark Duffield, Joanna Macrae and Devon Curtis
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Complex humanitarian emergencies: A major global health challenge

This paper explores complex humanitarian emergencies, as they have been a major political, security and public health feature of the post-Cold War world. In order to deliver effective aid during complex humanitarian emergencies, international relief agencies must have a solid understanding of the political and social climates in which they are operating.

Author(s): Richard Brennan & Nandy Robin
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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What works and for whom? The competing rationalities of ‘best value’

This paper argues that the UK’s Best Value regime is based on a ‘rational’ model of strategic planning that privileges performance management and external inspection, and denigrates traditional forms of representative democracy.

Author(s): S. Martin and H. Davis
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), CHS 4: Communication, participation, feedback, Participation & Feedback

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Ahead of the Field

In 1997, 12 agencies began a three-year pilot of the People In Aid Code of Best Practice in the Management and Support of Aid Personnel. Ahead of the Field reports on the experiences of these agencies over the period to 2000.

Author(s): Sara Davidson & Peter Raynard
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: People Management, CHS 8: People Management

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Field Remuneration Policy ()

This policy explores and sets out the overall principles and responsibilities for managing remuneration for all staff working for Oxfam Australia (OAus) in offices outside of Australia.

Author(s): Oxfam Australia
Language: English
Year: 2001
Resource Type: Tools, Guidance & Policies
Topics: CHS 8: People Management, Staff policies & practice, Reward network

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Recruitment and Selection Policy ()

This policy explores Oxfam Australia’s aims to select the best person for the job, having regard for their qualifications and experience for the position, and to ensure the on-going career development of employees and volunteers. All selections will be made on the basis of merit, in compliance with Equal Opportunity Principles and Anti-Discrimination Legislation.

Author(s): Oxfam Australia
Language: English
Year: 2001
Resource Type: Tools, Guidance & Policies
Topics: CHS 8: People Management, Staff recruitment & selection, Staff policies & practice, People Management

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Evaluation Feedback for Effective Learning and Accountability

This workshop report, based on the DAC WP-EV workshop in Tokyo, September 2000, entitled “Evaluation Feedback for Effective Learning and Accountability”, highlights the various issues raised, topics of discussion and different feedback systems, and outlines the areas identified by participants as most relevant for improving evaluation feedback. The Background Synthesis Report outlines the main concerns and challenges facing evaluation feedback and the means to address these.

Author(s): OECD
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: CHS 7: Learning, Quality & Accountability (Q & A)

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Emergencies, Security, Kidnap Guidelines ()

This policy explores Tearfund Emergencies, Security, Kidnap Guidelines and state how it will respond to emergencies in different case with focus on Regionally Appointed Staff Members.

Author(s): Tearfund
Language: English
Year: 2000
Resource Type: Tools, Guidance & Policies
Topics: CHS 8: People Management, Health, safety & security, Staff policies & practice, People Management

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Parental Leave Policy ()

This policy explores the process and entitlement for parental leave.There are three circumstances when you can apply for parental leave , because of their different natures, have slightly different requirements.

Author(s): Anonymous
Language: English
Year: 2000
Resource Type: Tools, Guidance & Policies
Topics: CHS 8: People Management, Staff policies & practice, People Management

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NGO Responses to Hurricane Mitch: Evaluations for Accountability and Learning

This Network Paper combines insights about NGO responses to Hurricane Mitch from three major sources. It offers: a synthesis of key attention and learning points from the response to Hurricane Mitch.

Author(s): François Grünewald, Véronique de Geoffroy, Sarah Lister
Language: English
Year: 2000
Resource Type: Case Studies
Topics: Quality & Accountability (Q & A), CHS 7: Learning

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Des groupes cibles aux groupes stratégiques: participation et exclusion

Dans de nombreux secteurs du développement, bien des projets se définissent une «population cible»: celles qu'ils désirent toucher, les «bénéficiaires» supposés de leur action. Dans la pratique, on observe un décalage, quasiment inévitable, entre les populations visées et celles qui sont touchées.

Author(s): Philippe Lavigne-Delville
Language: French
Year: 2000
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, Participation & Feedback

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Les enquêtes participatives en débat. Ambition, pratiques et enjeux

Le thème de la participation a largement dominé le champ du développement ces dix dernières années. On assiste à l'émergence d'une multitude de projets, de méthodes, d'approches, dits "participatifs" que leurs promoteurs présentent comme une rupture avec les pratiques antérieures, voire comme une véritable "révolution scientifique".

Author(s): Philippe Lavigne-Delville, N. E. Sellamna & Marilou Mathieu
Language: French
Year: 2000
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, Participation & Feedback

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Listening to the Displaced: Analysis, Accountability and Advocacy in Action

This article summarizes the objectives, methodology and outcomes of Oxfam GB and SCF UK's 'Listening to the Displaced' research series undertaken in the conflict-affected areas of northern Sri Lanka. It also highlights the lessons learned, probable future directions and wider application of the Listening concept.

Author(s): Simon Harris
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Les dangers et incohérences des approches normatives pour l'aide humanitaire: Synthèse des réflexions soulevées

Ce document présente de façon synthétique un certain nombre de travaux conduits ces derniers temps par le Groupe URD et certains de ses membres en réaction aux projets en cours de construction; le projet Sphère des standards humanitaires minimaux et le projet d’établissement d’un Ombudsman.

Author(s): François Grünewald & Véronique de Geoffroy
Language: French
Year: 2000
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), Verification

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Uncovering Local Perspectives on Humanitarian Assistance and Its Outcomes

This paper draws on a study of Angolan refugees to suggest ways that the perspectives and interests of the local population can be included in the assessment of relief interventions. The paper suggests stepping back from the categorisation of the situation as an emergency and particular groups of people as the beneficiaries. The paper calls for evaluations of humanitarian assistance in complex emergencies to look beyond the ‘beneficiaries’ and to investigate the wider context of ‘normality’.

Author(s): Oliver Bakewell
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, Quality & Accountability (Q & A), Participation & Feedback

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Mapping Accountability in Humanitarian Assistance

This study has been commissioned by ALNAP as a preliminary attempt to consider and explore contemporary approaches to accountability. It draws on current practice and initiatives within the humanitarian sector and from the experience of other sectors in relation to efforts to enhance stakeholder accountability.

Author(s): Paul Raynard
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Promise and practice: participatory evaluation of humanitarian assistance

This article is based on analysis of recent evaluation reports and consultation with evaluators and agency staff. It indicates that although many agencies have prepared best practice evaluation guidelines their use has not yet become common practice. This article is intended to contribute to a wider objective of generating recommendations for the field-testing of relevant and truly beneficiary-based evaluation methodologies.

Author(s): Tania Kaiser
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, CHS 7: Learning, Quality & Accountability (Q & A), Participation & Feedback

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Regaining Perspective: The Debate over Quality Assurance and Accountability

Over the past two years, there has been persistent and increasing opposition to the Sphere and Ombudsman projects, and by extension to field-based or general codes of conduct, including the People In Aid code. This opposition has come primarily from French NGOs associated with the Groupe URD. This article summarises the key critiques, and reflects on the debate.

Author(s): Koenraad Van Brabant
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), Verification

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Options for Aid in Conflict: Lessons from Field Experience

This is a lessons-learned manual. It is written by and for aid workers in conflict areas. Drawing on field experience, it is meant to help the field staff of international aid agencies to understand their working contexts better and to develop programming approaches that support peace rather than war.

Author(s): Mary B. Anderson
Language: English
Year: 2000
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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