Resources

Welcome to the CHS Alliance resource library. Use the menu and search function on the left to search the library and find resources on quality, accountability, people management and the Core Humanitarian Standard (CHS). If you have a resource you think should be included in our resource library, please email us on info@chsalliance.org.

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ALL RESOURCES (1756)

In the name of the people: Strengthening Global Accountability

Who should take decisions at a global level? How do they answer for those decisions and the consequences that follow from them? To whom are they answerable? What happens if global decisions damage or even destroy peoples’ lives or livelihoods? Global decision-making is unavoidable, the challenge is to make the diverse forms of international rulemaking accessible and accountable to the people affected by them. In the process, Titus argues, global governance is likely to become more coherent and democratic.

Author(s): Alexander Titus
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Voice, Accountability and Human Development: The Emergence of a New Agenda

This paper defines accountability, setting out its multiple dimensions, contrasting the principle of accountability with its practical manifestations, and distinguishing it from the allied concept of voice while highlighting the critical role of certain kinds of voice in promoting accountability. It also demonstrates the ways in which a lack of genuine accountability has deprived disadvantaged people of the opportunities that a more democratised and globalised world has promised, but failed, to deliver.

Author(s): Anne Marie Goetz and Rob Jenkins
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Consultation with and Participation by Beneficiary and Affected Populations in Planning, Managing, Monitoring and Evaluating Humanitarian Aid: the case of Sri Lanka

The present report, which draws on primary (aid recipient) and secondary (agency) stakeholder perceptions in Sri Lanka, is the pilot in a series of five country case studies. Testing the hypothesis that the active consultation and participation of crisis-affected populations in measures to assist them is (according to aid recipients and other key stakeholders) both feasible and beneficial in terms of project outcome, it investigates current policy and field practice in three locations affected by conflict.

Author(s): Joe Boyden, Tania Kaiser and Simon Springett
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, Quality & Accountability (Q & A), Participation & Feedback

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HPG Briefing: International humanitarian action and the accountability of official donors

This HPG Briefing Paper looks at donor accountability in international humanitarian action. It identifies significant weaknesses in all areas of official donors’ accountability for humanitarian policies and action. Important changes in funding and coordination arrangements may enhance accountability, but are not translating into an equitable distribution of humanitarian aid resources.

Author(s): Margie Buchanan-Smith and Sarah Collinson
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), The role of donors

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Mapping accountability: origins, contexts and implications for development

This paper provides an overview of the political uses and applications of the term accountability in contemporary discourses and practices of development. It reflects on the historical origins of competing narratives off accountability and what it means for actors, and the processes of accountability in formal and informal arenas, assessing the role of law, protest and a variety of managerial approaches in the creation of mechanisms of accountability.

Author(s): Peter Newell, Shaula Bellour
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), Verification

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Participatory and beneficiary-based approaches to the evaluation of humanitarian programmes

This paper seeks to assess the extent to which refugee and humanitarian agencies have used participatory and beneficiary based methodologies in their evaluation processes. A review of recent evaluation reports and consultations with evaluators and agency employees suggests that the best practice which is proposed by numerous evaluation guidelines and handbooks has not yet become common practice.

Author(s): Tania Kaiser
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topics: CHS 4: Communication, participation, feedback, CHS 7: Learning, Quality & Accountability (Q & A), Participation & Feedback, The role of donors

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By What Authority? The Legitimacy and Accountability of Non-governmental Organisations

NGOs and human rights organisations have a particular responsibility to lead by example in this area and shine as beacons of legitimacy and accountability. This paper reviews the changing understanding of NGO accountability as it has developed in the last 10 years. Secondly, it sets out a framework for identifying the main tangible and intangible sources of NGO legitimacy. Finally, it examines the mechanics of accountability.

Author(s): Hugo Slim
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topic: Quality & Accountability (Q & A)

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Child Protection Policy ()

This policy explores Plan Child Protection Policy as an international child-centred development organisation, committed to the wellbeing of children and to supporting the Convention of the Rights of the Child, Plan does not tolerate child abuse. The purpose of this policy is to ensure that Plan has procedures in place to prevent and deal with child abuse by any Plan Associate.

Author(s): Plan
Language: English
Year: 2002
Resource Type: Tools, Guidance & Policies
Topics: Accountability to Children, CHS 8: People Management, PSEA, Staff policies & practice, People Management

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Mapping accountability: origins, contexts and implications for development

This paper provides an overview of the political uses and applications of the term accountability in contemporary discourses and practices of development. The first part reflects on the historical origins of competing narratives off accountability and what it means for actors, and the processes of accountability in formal and informal arenas, assessing the role of law, protest and a variety of managerial approaches in the creation of mechanisms of accountability.

Author(s): Peter Newell, Shaula Bellour
Language: English
Year: 2002
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), The role of donors

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Child Protection Policy ()

This policy explores and ensure that Tearfund takes every possible measure to prevent abuse. It aims to ensure that none of its staff, volunteers or partners engages in behaviour that could allow abuse to occur or actions that could be misinterpreted by children, their families or other adults as constituting, or leading to abuse.

Author(s): Tearfund
Language: English
Year: 2001
Resource Type: Tools, Guidance & Policies
Topics: Accountability to Children, CHS 8: People Management, PSEA, Staff policies & practice, People Management

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La qualité dans l'action humanitaire: Appui à la capitalisation des intervention liées aux catastrophes naturelles (Le cas du Salvador après les seismes de 2001

La gestion des interventions liées aux grandes catastrophes naturelles pose un certain nombre de défis aussi bien aux acteurs de l’urgence que du développement. Le groupe URD, en tant que groupe de recherche opérationnel sur les pratiques humanitaires a initié en 1998, un projet de recherche opérationnel dont la première phase s’est déroulée en 1998-2000 suite à la l’ouragan Mitch. Une deuxième phase était en lancement, appliquée au cas du Salvador après les séismes de 2001.

Author(s): Groupe URD
Language: French
Year: 2001
Resource Type: Case Studies
Topic: Quality & Accountability (Q & A)

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Rapport de mission capitalisation des expérience des ONG: Le cas du Salvador quatre mois après des seismes de 2001

Ce document présente la recherche sur une innovation méthodologique: «le processus d’évaluations itératives avec miniséminaires». Celle-ci mélange les avantages des «évaluations en temps réel» (real time evaluation), des évaluations classiques (avec les prises de distance qu’elles permettent) et des mécanismes accélérés d’apprentissage grâce aux restitutions à chacune des phases.

Author(s): Jose Carid, Eric Levron & Véronique de Geoffroy
Language: French
Year: 2001
Resource Type: Case Studies
Topics: Quality & Accountability (Q & A), CHS 7: Learning

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Améliorer les pratiques humanitaires: De la capitalisation à la formation des acteurs (Le cas des catastrophes naturelles en Amérique centrale

Le Projet Qualité proposé et porté par une douzaine d'ONG et exécuté par le Groupe URD a pour but d’améliorer la Qualité de l’action humanitaire, grâce à l’élaboration de méthodes et outils d’évaluation utilisables à chaque phase de l’action: phase de diagnostic, phase de conception de l’intervention, phase de mise en œuvre et de suivi, phase d’évaluation.

Author(s): Véronique de Geoffroy
Language: French
Year: 2001
Resource Type: Case Studies
Topic: Quality & Accountability (Q & A)

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NGO Codes of Conduct: An Exploration of the Current Debate

Harris-Curtis says a dichotomy has emerged between ‘NGO bashers’ and ‘NGO supporters.’ She says whether or not agencies are accountable to beneficiaries is debatable and there is no coherent reference point for overall NGO accountability. She briefly outlines the pros and cons of the current codes of conduct, but states the current codes are not enough to reform the entire system. Finally, she recommends benchmarking but cautions that coverage of non-compliance may undermine public confidence in NGOs.

Author(s): Emma Harris-Curtis
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: CHS 8: People Management, People Management, Quality & Accountability (Q & A), Verification

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Taking Account of Accountability: A Conceptual Overview and Strategic Options

Concerns with limiting power, subjecting authority to a set of rules, and curbing abuses have preoccupied societies for centuries. In today’s world, accountability has taken on a high degree of importance for two main reasons. First, the size and scope of the administrative state in modern economies is large, according governments broad and significant power to intervene in people’s lives. Second, democracy has emerged as the pre-eminent and most aspired-to form of governance system.

Author(s): Derick W. Brinkerhoff
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), CHS 9: Resource management

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Patronage or Partnership: Local Capacity Building in Humanitarian Crises

This book examines capacity building from various local perspectives, through eye-opening 4 from Bosnia, Guatemala, Haiti, Mozambique, Sierra Leone, and Sri Lanka.

Author(s): Ian Smillie
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), CHS 3: Resilience, capacity building, do no harm, CHS 6: Coordination, CHS 7: Learning

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Ethics of Research in Refugee Populations

Discussion of the ethics of humanitarian research in refugee and IDP populations. Identifies three types of research: inquiry, assessment, & clinical intervention. She argues this research is ethically problematic because refugee and IDP populations are very vulnerable.

Author(s): Jennifer Leaning
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topic: CHS 7: Learning

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Apples, Pears and Porridge: The Origins and Impact of the Search for 'Coherence' between Humanitarian and Political Responses to Chronic Political Emergencies

During the 1990s a consensus emerged within the international humanitarian system that there was a need to enhance the ‘coherence’ between humanitarian and political responses to complex political emergencies. Closer integration between aid and political responses was seen to be necessary in order to address the root causes of conflict-induced crises, and to ensure that aid did not exacerbate political tensions.

Author(s): Joanna Macrae and Nicholas Leader
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topic: CHS 7: Learning

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Guidance Notes on Participation and Accountability

Participation and accountability are important issues in long-term development and humanitarian relief. Much has been written on both subjects in recent years, and a vigorous debate continues. Unfortunately, the sheer volume of the literature, and its often academic nature, have made it inaccessible to many people working in the field.

Author(s): John Twigg et al.
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), CHS 4: Communication, participation, feedback, Participation & Feedback

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Accountability, Strategy, and International Non-Governmental Organisations

Increased prominence and greater influence expose INGOs to increased demands for accountability from a wide variety of stakeholders—donors, beneficiaries, staffs, and partners among others. This paper focuses on developing the concept of INGO accountability, first as an abstract concept and then as a strategic idea with very different implications for different INGO strategies. The authors examine those implications for INGOs that emphasise service delivery, capacity-building, and policy influence.

Author(s): L. David Brown and Mark H. Moore
Language: English
Year: 2001
Resource Type: Articles and Research Reports
Topics: Quality & Accountability (Q & A), CHS 3: Resilience, capacity building, do no harm, CHS 6: Coordination, Quality & Accountability (Q & A), The role of donors

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