Ultimately, the quality of aid relies on the skills and commitments of people. People management not only helps to ensure organisations hire the right people, but is also responsible for equipping them with the skills and knowledge required for the job, as well as ensuring they’re aware of and respect organisational values. When staff are not valued and supported, they cease to be engaged or motivated, and this directly impacts programme quality.
Chapter 11: People Management: the shape of things to come
Jonathan Potter looks at the role of HR and people management in delivering high-quality, accountable and effective humanitarian action through the CHS – now and in the future. Download this chapter.
Caring for staff matters: This CHS Alliance paper looks at solutions to achieving greater aid effectiveness, ensuring staff wellbeing is central to the culture and practices of humanitarian actors. Download this paper.
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