Events

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Fully-booked, please contact info@chsalliance.org if you would like to be put on the waiting list.
Event Date: 30/11/2018 9am - 5pm
Duration: 1 day
Location: London
Booking Deadline: 29/11/2018
Price: 0 GBP for members, 0 GBP for non-members
A CHS Alliance Learning Event, in partnership with the Disaster Emergency Committee (DEC) 
London, 30 November, from 09.00 to 17.00
Venue: Central Hall Westminister

As a member of the CHS Alliance, your organisation has adopted and committed to applying the Core Humanitarian Standard on Quality and Accountability (CHS).

Based on the experience of the organisations which have verified the degree to which they effectively apply the Standard, as well as the information we have collected in the process, we would like to invite you to explore the potential of the CHS as a driver of change. 

More specifically, we will look at:
  • What we have learned, as organisations and collectively, through the verification process, including in some of the most challenging areas, such as the Protection from Sexual Exploitation and Abuse (PSEA), complaints handling and feedback mechanisms (including in the most challenging areas of protection against sexual exploitation and abuse (PSEA), complaints response mechanisms and the participation of crisis-affected people and communities in the humanitarian response. in the humanitarian response);
  • How we leverage this learning to change and, ultimately, improve our service to crisis-affected people and communities; 
  • How the CHS Alliance can support its members and the wider sector to effectively apply the CHS, with a special focus on those areas where we are particularly struggling to meet our commitments.

Based in London, this learning event primarily aims at member organisations and practitioners active in the area. In the coming months, similar events will take place in other venues, targeting member organisations in other areas of the world. The event is based on group learning, enabling participants to share their experiences and insights with one another. 



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Book Learning Event - The CHS, a driver of change


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise



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Event Date: 07/12/2018 12:00 - 14:00
Duration: 1 day
Location: Boston
Booking Deadline: 06/12/2018
Price: 0 GBP for members, 0 GBP for non-members

Why do certain changes take place quickly, and in some instances without friction, while other issues stall? Is there a secret to successful change or just a series of traps to avoid? 

On December 7th, the CHS Alliance, in partnership with Oxfam America and CDA Collaborative Learning will present the 2018 edition of the Humanitarian Accountability Report at Oxfam America office in Boston. The publication looks at the issue of change under the light of mainstream change theories, dissecting six topics to figure out what works (or doesn’t) and why, from cash transfer programming to localisation and Protection from Sexual Exploitation and Abuse (PSEA).

The presentation of the Humanitarian Accountability Report will be followed by a discussion and Q&A. 

CHS Alliance: Bonaventure Sokpoh, Head of Policy, Advocacy and Learning, CHS Alliance 

Discussants:

Carlos Mejia, Humanitarian Director, Oxfam America
Isabella Jean, Director, CDA Collaborative Learning

Please note: this is a brown bag lunch event. There will be light refreshments and tea/coffee provided by Oxfam America. 

To download and read the full report ahead of the event, please visit: https://www.chsalliance.org/har

Hard copies of the report will be available at the event.

Date and Time:
Friday, December 7th 2018
12:00 – 14:00

Location

Oxfam America
Main Conference Room
226 Causeway St, 5th Floor
Boston, MA 02114

Please note: parking is limited in this area, and participants are advised to take public transportation. 



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Book Presentation and Discussion of 2018 Humanitarian Accountability Report: “Change in the Humanitarian Sector”


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise



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Fully-booked, please contact info@chsalliance.org if you would like to be put on the waiting list.
Event Date: 22/01/2019
Duration: 4 days
Location: London, UK
Booking Deadline: 21/01/2019
Price: TBC

This four-day workshop demonstrates how to conduct fair, thorough and confidential investigations into complaints of staff misconduct, with a particular focus on allegations of sexual exploitation and abuse of affected populations.


Who should attend? 

Mid- to senior-level staff who are, or may be, designated to investigate allegations of staff misconduct within their organisation.

Course content


The course covers the following topics:


What is abuse?

The principles underpinning investigations

Investigation planning

Conducting investigations, including interviewing

Documentary and other evidence, and site visits

Investigation report and management implication report writing

The standard and burden of proof

Investigation closure

Management of investigations


The third day of the course is a full-day simulation exercise of the interviewing stage of an investigation, using a detailed case study. Actors represent the complainant, subject of complaint and witnesses.

Pre-workshop assignments and background reading


The investigations workshop has three mandatory pre-workshop assignments, introducing the legal framework, definitions of exploitation and abuse, complaints handling and the Guidelines for Investigations. The second pre-workshop assignment requires the participants to research and reflect on exploitation and abuse in the context of the country in which they work. A significant amount of background reading is required in order to prepare for the course and complete the pre-workshop assignments.

Learning outcomes

 

By the end of the course, participants will have an increased understanding of the following:

The principles underpinning investigations.
The guidelines for investigations.

Furthermore, participants will have developed basic skills in:

Planning and conducting investigations.
Reviewing documentary and other evidence, and conducting site visits.
Interviewing complainants, subjects of complaint and witnesses.
Reporting findings and making recommendations
The standard and burden of proof
Closing an investigation
Managing an investigation

Course fees

 

The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation or travel to and from the training venue.

 

Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

1200

1600

Small agency rate*

600

800

*A small agency is one with a global annual expenditure of less than 5 million Swiss francs

 

Programme guide

 

Day 1: 
What is abuse? 
Principles of investigations
Investigation skills
Stages of an investigation
Gathering and analysing information
The standard and burden of proof
Using specific language

 

Day 2: 
Models of interviewing
Interviewing witnesses
Interviewing subjects of complaint
Investigation planning and preparation
Planning and preparation for interview simulation exercise

Day 3: 
Full day’s simulation exercise of the interview stage of an investigation (actors represent the complainant, subject of complaint and witnesses).

 

Day 4: 
Review of investigation and interview plans
Writing investigation reports and management implication reports
Closure of the investigation
Management of investigations
Reflection

 

Terms and conditions

 

Please follow this link to see our terms and conditions for event bookings: http://www.chsalliance.org/event-terms-and-conditions 

 



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Book SEA investigations training


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise

Please download, complete and upload this file



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Event Date: 11/03/2019
Duration: 1 day
Location: Manila, Philippines
Booking Deadline: 08/03/2019
Price: TBC

This one-day workshop looks at how to manage investigations into staff misconduct, with a particular focus on investigations into sexual exploitation and abuse of beneficiaries by staff. Additionally, it explores safeguarding strategies that managers can implement in their organisations to reduce the risk of exploitation and abuse and improve their organisation’s capacity to receive and respond to allegations of staff misconduct.

Who should attend?

Senior managers responsible for managing administrative investigations and those who are responsible for development or review of organisational policy relating to sexual exploitation and abuse.

 

Course content


The course comprises the following modules:


Defining, and responding to, exploitation and abuse;
Principles, risk assessment and critical elements in managing investigations;
Creating a culture of safety – codes of conduct, awareness-raising amongst staff and communities, complaints response mechanisms and recruitment practices.

 

Pre-workshop assignments and background reading

Participants are asked to read several key documents relating to the management of investigations prior to joining the course. There are no pre-workshop assignments apart from the reading.

 

Learning outcomes


By the end of the course, participants will have increased understanding of the following:

The context within which abuse and exploitation can occur;
The key elements in managing investigations;
Prevention of sexual exploitation and abuse through codes of conduct, complaints response mechanisms, awareness raising amongst staff and communities and recruitment strategies;
Organisational responsibility for creating a safe environment free from sexual exploitation or abuse.

 

They will have established skills in:

Planning and managing investigations;
Developing and implementing prevention strategies.

 

Course fees

The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does not include the cost of overnight accommodation or travel to and from the training venue.

 

Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

250

350

Small agency rate*

125

175

*A small agency is one with a global annual expenditure of less than 5 million Swiss francs

 

Programme guide

 

Day 1: 

 

Introduction, background and context

What is abuse?

Codes of conduct

Awareness-raising of staff and communities

Complaints response mechanisms

Good practice in recruitment for PSEA prevention

Manager testimony on investigations

Managers’ responsibilities in an investigation

Critical elements in managing investigations, including risk assessment

Action planning



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Book PSEA & investigations for managers training


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise

Please download, complete and upload this file



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Event Date: 12/03/2019
Duration: 4 days
Location: Manila, Philippines
Booking Deadline: 11/03/2019
Price: TBC

This four-day workshop demonstrates how to conduct fair, thorough and confidential investigations into complaints of staff misconduct, with a particular focus on allegations of sexual exploitation and abuse of affected populations.


Who should attend? 

Mid- to senior-level staff who are, or may be, designated to investigate allegations of staff misconduct within their organisation.

Course content


The course covers the following topics:


What is abuse?

The principles underpinning investigations

Investigation planning

Conducting investigations, including interviewing

Documentary and other evidence, and site visits

Investigation report and management implication report writing

The standard and burden of proof

Investigation closure

Management of investigations


The third day of the course is a full-day simulation exercise of the interviewing stage of an investigation, using a detailed case study. Actors represent the complainant, subject of complaint and witnesses.

Pre-workshop assignments and background reading


The investigations workshop has three mandatory pre-workshop assignments, introducing the legal framework, definitions of exploitation and abuse, complaints handling and the Guidelines for Investigations. The second pre-workshop assignment requires the participants to research and reflect on exploitation and abuse in the context of the country in which they work. A significant amount of background reading is required in order to prepare for the course and complete the pre-workshop assignments.

Learning outcomes

 

By the end of the course, participants will have an increased understanding of the following:

The principles underpinning investigations.
The guidelines for investigations.

Furthermore, participants will have developed basic skills in:

Planning and conducting investigations.
Reviewing documentary and other evidence, and conducting site visits.
Interviewing complainants, subjects of complaint and witnesses.
Reporting findings and making recommendations
The standard and burden of proof
Closing an investigation
Managing an investigation

Course fees

 

The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation or travel to and from the training venue.

 

Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

1200

1600

Small agency rate*

600

800

*A small agency is one with a global annual expenditure of less than 5 million Swiss francs

 

Programme guide

 

Day 1: 
What is abuse? 
Principles of investigations
Investigation skills
Stages of an investigation
Gathering and analysing information
The standard and burden of proof
Using specific language

 

Day 2: 
Models of interviewing
Interviewing witnesses
Interviewing subjects of complaint
Investigation planning and preparation
Planning and preparation for interview simulation exercise

Day 3: 
Full day’s simulation exercise of the interview stage of an investigation (actors represent the complainant, subject of complaint and witnesses).

 

Day 4: 
Review of investigation and interview plans
Writing investigation reports and management implication reports
Closure of the investigation
Management of investigations
Reflection

 

Terms and conditions

 

Please follow this link to see our terms and conditions for event bookings: http://www.chsalliance.org/event-terms-and-conditions 

 



^ Close

Book SEA investigations training


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise

Please download, complete and upload this file



^ Close

Event Date: 17/06/2019
Duration: 1 day
Location: Addis Ababa, Ethiopia
Booking Deadline: 14/06/2019
Price: TBC

This one-day workshop looks at how to manage investigations into staff misconduct, with a particular focus on investigations into sexual exploitation and abuse of beneficiaries by staff. Additionally, it explores safeguarding strategies that managers can implement in their organisations to reduce the risk of exploitation and abuse and improve their organisation’s capacity to receive and respond to allegations of staff misconduct.

Who should attend?

Senior managers responsible for managing administrative investigations and those who are responsible for development or review of organisational policy relating to sexual exploitation and abuse.

 

Course content


The course comprises the following modules:


Defining, and responding to, exploitation and abuse;
Principles, risk assessment and critical elements in managing investigations;
Creating a culture of safety – codes of conduct, awareness-raising amongst staff and communities, complaints response mechanisms and recruitment practices.

 

Pre-workshop assignments and background reading

Participants are asked to read several key documents relating to the management of investigations prior to joining the course. There are no pre-workshop assignments apart from the reading.

 

Learning outcomes


By the end of the course, participants will have increased understanding of the following:

The context within which abuse and exploitation can occur;
The key elements in managing investigations;
Prevention of sexual exploitation and abuse through codes of conduct, complaints response mechanisms, awareness raising amongst staff and communities and recruitment strategies;
Organisational responsibility for creating a safe environment free from sexual exploitation or abuse.

 

They will have established skills in:

Planning and managing investigations;
Developing and implementing prevention strategies.

 

Course fees

The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does not include the cost of overnight accommodation or travel to and from the training venue.

 

Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

250

350

Small agency rate*

125

175

*A small agency is one with a global annual expenditure of less than 5 million Swiss francs

 

Programme guide

 

Day 1: 

 

Introduction, background and context

What is abuse?

Codes of conduct

Awareness-raising of staff and communities

Complaints response mechanisms

Good practice in recruitment for PSEA prevention

Manager testimony on investigations

Managers’ responsibilities in an investigation

Critical elements in managing investigations, including risk assessment

Action planning



^ Close

Book PSEA & investigations for managers training


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise

Please download, complete and upload this file



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Event Date: 18/06/2019
Duration: 4 days
Location: Addis Ababa, Ethiopia
Booking Deadline: -
Price: TBC

This four-day workshop demonstrates how to conduct fair, thorough and confidential investigations into complaints of staff misconduct, with a particular focus on allegations of sexual exploitation and abuse of affected populations.


Who should attend? 

Mid- to senior-level staff who are, or may be, designated to investigate allegations of staff misconduct within their organisation.

Course content


The course covers the following topics:


What is abuse?

The principles underpinning investigations

Investigation planning

Conducting investigations, including interviewing

Documentary and other evidence, and site visits

Investigation report and management implication report writing

The standard and burden of proof

Investigation closure

Management of investigations


The third day of the course is a full-day simulation exercise of the interviewing stage of an investigation, using a detailed case study. Actors represent the complainant, subject of complaint and witnesses.

Pre-workshop assignments and background reading


The investigations workshop has three mandatory pre-workshop assignments, introducing the legal framework, definitions of exploitation and abuse, complaints handling and the Guidelines for Investigations. The second pre-workshop assignment requires the participants to research and reflect on exploitation and abuse in the context of the country in which they work. A significant amount of background reading is required in order to prepare for the course and complete the pre-workshop assignments.

Learning outcomes

 

By the end of the course, participants will have an increased understanding of the following:

The principles underpinning investigations.
The guidelines for investigations.

Furthermore, participants will have developed basic skills in:

Planning and conducting investigations.
Reviewing documentary and other evidence, and conducting site visits.
Interviewing complainants, subjects of complaint and witnesses.
Reporting findings and making recommendations
The standard and burden of proof
Closing an investigation
Managing an investigation

Course fees

 

The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation or travel to and from the training venue.

 

Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

1200

1600

Small agency rate*

600

800

*A small agency is one with a global annual expenditure of less than 5 million Swiss francs

 

Programme guide

 

Day 1: 
What is abuse? 
Principles of investigations
Investigation skills
Stages of an investigation
Gathering and analysing information
The standard and burden of proof
Using specific language

 

Day 2: 
Models of interviewing
Interviewing witnesses
Interviewing subjects of complaint
Investigation planning and preparation
Planning and preparation for interview simulation exercise

Day 3: 
Full day’s simulation exercise of the interview stage of an investigation (actors represent the complainant, subject of complaint and witnesses).

 

Day 4: 
Review of investigation and interview plans
Writing investigation reports and management implication reports
Closure of the investigation
Management of investigations
Reflection

 

Terms and conditions

 

Please follow this link to see our terms and conditions for event bookings: http://www.chsalliance.org/event-terms-and-conditions 

 



^ Close

Book SEA investigations training


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise

Please download, complete and upload this file



^ Close

Event Date: 08/10/2019
Duration: 4 days
Location: Geneva, Switzerland
Booking Deadline: 07/10/2019
Price: TBC

 This four-day workshop demonstrates how to conduct fair, thorough and confidential investigations into complaints of staff misconduct, with a particular focus on allegations of sexual exploitation and abuse of affected populations.


Who should attend? 

Mid- to senior-level staff who are, or may be, designated to investigate allegations of staff misconduct within their organisation.

Course content


The course covers the following topics:


What is abuse?

The principles underpinning investigations

Investigation planning

Conducting investigations, including interviewing

Documentary and other evidence, and site visits

Investigation report and management implication report writing

The standard and burden of proof

Investigation closure

Management of investigations


The third day of the course is a full-day simulation exercise of the interviewing stage of an investigation, using a detailed case study. Actors represent the complainant, subject of complaint and witnesses.

Pre-workshop assignments and background reading


The investigations workshop has three mandatory pre-workshop assignments, introducing the legal framework, definitions of exploitation and abuse, complaints handling and the Guidelines for Investigations. The second pre-workshop assignment requires the participants to research and reflect on exploitation and abuse in the context of the country in which they work. A significant amount of background reading is required in order to prepare for the course and complete the pre-workshop assignments.

Learning outcomes

 

By the end of the course, participants will have an increased understanding of the following:

The principles underpinning investigations.
The guidelines for investigations.

Furthermore, participants will have developed basic skills in:

Planning and conducting investigations.
Reviewing documentary and other evidence, and conducting site visits.
Interviewing complainants, subjects of complaint and witnesses.
Reporting findings and making recommendations
The standard and burden of proof
Closing an investigation
Managing an investigation

Course fees

 

The course fee includes facilitation, course materials, lunch and refreshments during the days of the course, and a course completion certificate. The course fee does NOT include the cost of overnight accommodation or travel to and from the training venue.

 

Swiss francs (CHF)

Full members

Associate & non-members

Standard rate

1200

1600

Small agency rate*

600

800

*A small agency is one with a global annual expenditure of less than 5 million Swiss francs

 

Programme guide

 

Day 1: 
What is abuse? 
Principles of investigations
Investigation skills
Stages of an investigation
Gathering and analysing information
The standard and burden of proof
Using specific language

 

Day 2: 
Models of interviewing
Interviewing witnesses
Interviewing subjects of complaint
Investigation planning and preparation
Planning and preparation for interview simulation exercise

Day 3: 
Full day’s simulation exercise of the interview stage of an investigation (actors represent the complainant, subject of complaint and witnesses).

 

Day 4: 
Review of investigation and interview plans
Writing investigation reports and management implication reports
Closure of the investigation
Management of investigations
Reflection

 

Terms and conditions

 

Please follow this link to see our terms and conditions for event bookings: http://www.chsalliance.org/event-terms-and-conditions 

 



^ Close

Book SEA investigations training


To facilitate the continuation of networking after the event, a list of attendees will be distributed at the workshop and will include your email addresses, unless you indicate otherwise

Please download, complete and upload this file



^ Close