Towards collective accountability in Chad

Hearing from people affected by crisis is at the heart of the Core Humanitarian Standard on Quality and Accountability (CHS). Yet, based on the verification data collected so far, our sector is not performing very well when it comes to complaints handling (Commitment 5) and communication, participation and feedback (Commitment 4). 

This is why we are pleased to be working in partnership with Ground Truth Solutions (GTS) on a project in Chad to collect feedback from affected people and aid workers and, based on these findings, help aid agencies implement programmes that are informed and adapted to the views, perceptions and priorities of the people they aim to serve. 
Ground Truth Solutions (GTS) is currently carrying out a second survey round in some of the most crisis-affected regions of Chad within the framework of a joint project funded by the Swedish International Development Cooperation Agency. Based on the points of view and priorities of people affected by crisis, we will monitor the implementation of the Humanitarian Response Plan 2017-2019 for Chad against the Core Humanitarian Standard on Quality and Accountability (CHS).

In the meantime, some cluster coordinators have started collecting data regarding their respective sectors, with the support of GTS staff on the ground. The food security cluster is well advanced in its preparation phase. 

We are working on a proposal for further joint activities with GTS in 2019 with the aim of creating a model of perceptual data collection surveys that can be easily replicated in other countries.  

The results of the current survey round will be shared in January 2019. If you would like to read the results of the first survey round, which were released in August this year, you can find them here