Humanitarian community in Chad discusses accountability toward crisis-affected populations

The CHS Alliance and Ground Truth Solutions (GTS) undertook a joint visit to N’Djamena, Chad, from 23 September to 2 October within the framework of a joint project. Funded by the Swedish International Development Cooperation Agency (SIDA), the project aims at collecting the points of view and priorities of affected people in order to monitor the alignment of the Humanitarian Response Plan 2017-2019 for Chad  with the Core Humanitarian Standard on Quality and Accountability (CHS).  

With the support of Abdoulaye Sawadogo, the Interim Head of the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) in Chad, a workshop was organised for clusters coordinators and co-facilitators to capture the learning of the first round of survey results that were published in August.  

The workshop was an occasion to reflect on achievements and challenges with regard to accountability toward affected populations in 2018, carry an in-depth analysis of the survey results, and reflect on what the findings mean for the continuation of the project in 2019. As a result, recommendations were drafted for the Humanitarian Country Team, as well as suggestions for the 2019 Humanitarian Needs Overviews. Thanks to OCHA, it was also possible to meet with the Humanitarian Coordinator, Stephen Tull, to share with him the survey results, and provide him with feedback about our visit.

Specific activities were organised for CHS Alliance members and other organisations committed to Quality and Accountability (Q&A), namely a workshop aimed at strengtheninging complaints handling mechanisms and another session to reflect on the survey methodology and results.

It was an excellent opportunity to gather feedback from organisations, as well as to hear their views about the extent to which the survey results match their own assessment of aid accountability in Chad. The workshop was joined by participants from the International Rescue Committee (IRC), Concern Worldwide, ACTED, International Medical Corps, Oxfam, Action Contre la Faim and Humanité et Inclusion.