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01/09/2018

Towards collective accountability in Chad


How is the humanitarian response in Chad going? What do affected people and aid workers think? Are the right things being done in the right way? Ground Truth Solutions and the CHS Alliance have just released the first round of results of perception surveys with approximately 1,600 affected people and 400 aid workers.

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28/08/2018

Member of the Month: Islamic Relief Worldwide


This month we are putting Islamic Relief Worldwide (IRW) in the spotlight. As a founding member of the CHS Alliance and the largest Muslim organisation in the world, IRW constantly strives to promote and strengthen accountability and quality across their global operations. Affirming their commitment towards accountability, they conducted a self-assessment in 2016 and certified against the Core Humanitarian Standard on Quality and Accountability (CHS) in May 2017.

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27/08/2018

Islamic Relief Bangladesh: learning from experience and responding to complaints


Ensuring that people and communities have access to accurate, understandable information about the aid provided and the aid provider is the first step in enabling them to make a decision, create opportunities to voice their opinions and see this taken on board. Islamic Relief takes community participation and complaint mechanisms seriously, in line with Islamic Relief Worlwide's commitment to the Core Humanitarian Standard on Quality and Accountability (CHS).

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27/08/2018

Islamic Relief Syria: streamlining the CHS throughout the project cycle


Since Islamic Relief's certification against the Core Humanitarian Standard on Quality and Accountability (CHS) in 2017, their colleagues in Syria have invested significant resources to embed the CHS into their policies and operations at the field level. Spearheading the application of the Nine Commitments of the CHS, the Monitoring and Evaluation Team undertakes a whole series of activities throughout the project cycle.

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27/08/2018

Islamic Relief Mali: information-sharing, communication, participation and feedback


Since the roll-out of Islamic Relief Worldwide's Complaint Handling Policy and Complaint Management Guidance Pack, which includes the requirement to share information with affected people and communities about the projects being undertaken, Islamic Relief Mali has been developing a robust complaint handling mechanism focusing on information sharing, communication, participation and feedback.

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27/08/2018

"This is necessary to ensure moral stability within my household"


Halimata is married, with five children - two girls and three boys. She used to live in Boni, a village in the commune of Douentza Circle. In September 2014 she was internally displaced and nowadays she lives with her children in the Gourma Rharous Cercle of Timbuktu, Mali. She shares her experience with IRW's Food Assistance and Voucher Programme.

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22/08/2018

Islamic Relief Kenya: 7 tips to boost community participation


The active participation of affected people and communities is a key commitment for Islamic Relief. Their office in Kenya demonstrates this throughout their project cycle. As community participation requires a willingness to encourage those affected by crisis to speak out and influence decisions, IR Kenya emphasises the importance of sharing information, listening carefully to communities and getting them involved in decision-making.

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16/08/2018

IHSAN, a 'one stop shop' for quality and accountability


As part of their commitment to quality and accountability, Islamic Relief Worldwide has developed a 'one stop shop' quality and accountability framework. Called IHSAN, which means excellence in Arabic, the new framework integrates the various internal and external standards that guide the agency's work.

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16/08/2018

Leave No One Behind: Islamic Relief’s Intersectional Approach to Programming


Who are the most vulnerable people? What do they need most urgently? Anyone who has worked in a humanitarian context knows how intricate it is to fully understand the complexity of affected people's needs. This is why Islamic Relief turned to ‘intersectionality’, a theory that enables them to analyse and address the intersection of various social disadvantages that result in inequitable access to social services and accumulated vulnerability.

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26/07/2018

Project FAIR: new research and online toolkit


Project FAIR continues to build on research and is in the process of developing an online toolkit for organisations that are considering reviewing their reward system, to help walk them through various things to think about before deciding what is appropriate for their organisation.

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10/07/2018

Do we need a Centre for Safeguarding Excellence? Take a few minutes to share your opinion!


Following the Safeguarding Summit in March 2018, DFID’s Safeguarding Unit is funding a scoping study on whether to develop a Centre for Safeguarding Excellence. Within this context, please take ten minutes to answer a survey on the need for a safeguarding centre of excellence to support humanitarian and development organisations. The survey will be open until Monday, 16 July.

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10/07/2018

Two years on, Grand Bargain signatories highlight importance of CHS and self-assessment process


In the second independent report since the signature of the Grand Bargain in May 2016, the majority (52%) of signatories reported actions against commitment 6.3., which aims at strengthening local dialogue and harnessing technologies to support more agile, transparent but appropriately secure feedback. Many aid organisations highlighted their implementation of the Core Humanitarian Standard on Quality and Accountability (CHS), specifically commitments 4 and 5.

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28/06/2018

Learn about our complaints mechanism


The Core Humanitarian Standard on Quality and Accountability (CHS) requires that organisations should welcome and address complaints. As part of our collective accountability, the CHS Alliance has two separate mechanisms through which complaints can be made against our members and our Secretariat.

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26/06/2018

How are we doing - and what could we do (even) better?


We have commissioned an external evaluation of our work over the last 2.5 years, since we came into being. If you would like to tell us how you think we are doing and what we could improve to better serve our members and the wider sector, please send us an email to: info@chsalliance.org.

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21/06/2018

IASC refers to CHS as good practice to tackle SEA and SHA


In a paper summarising actions undertaken to prevent, investigate, and respond to sexual exploitation and abuse (SEA) and sexual harassment and abuse (SHA), the Inter-Agency Standing Committee (IASC) referred to the Core Humanitarian Standard on Quality and Accountability (CHS) and, more specifically, to the self-assessment tool and its PSEA score.

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19/06/2018

MEDAIR's alignment with CHS helps make communities more resilient


Commitment 3 of the Core Humanitarian Standard on Quality and Accountability (CHS) states: “People in crisis can expect that they are not negatively affected and are more prepared, resilient, and less at-risk as a result of humanitarian action.” The Care Group Model (CGM) aims to prepare communities and build resilience through positive behaviour change messaging and encouragement.

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08/06/2018

CWSA facilitates CHS training for IMC in Pakistan


Community World Service Asia (CWSA) facilitated three workshops on the Core Humanitarian Standard on Quality and Accountability (CHS) for International Medical Corps (IMC) in April and May 2018. Since IMC is a member of the CHS Alliance, it is strongly commited to applying the Standard to improve the quality and effectiveness of their programmes.

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