You can browse our available support by theme; Accountability to Affected PeoplePeople Management, Protection from Sexual Exploitation, Abuse and Harassment, & Verification or by type: Resources, Event, Training. If you are a member, sign up for our Community of Practice(s)!

Training

Complaints and Response Mechanisms
Dates and locations
No upcoming events
Introduction to the Core Humanitarian Standard
Dates and locations
No upcoming events
PSEA & Investigations for Managers Workshop
Dates and locations
  • Remote — 8 Dec 2020
  • Remote — 2 Mar 2021
  • Zoom Remote — 19 May 2021
SEA Investigations Follow-Up
Dates and locations
  • London, United Kingdom — 2 Feb 2021
SEA Investigations Workshop
Dates and locations
  • Remote - Zoom platform — 16 Nov 2020
  • Remote - Zoom platform — 30 Nov 2020
  • En français, à distance — 25 Jan 2021
Training of Trainers on the Core Humanitarian Standard
Dates and locations
No upcoming events

No Training results match your criteria. View all training.

Events

29 Oct 2020
Online
People Management CoP
3 Nov 2020 - 4 days
Online
Humanitarian HR 2020
16 Nov 2020 - 5 days
Remote - Zoom platform
SEA Investigations – Remote workshop
30 Nov 2020 - 5 days
Remote - Zoom platform
SEA Investigations – Remote workshop
8 Dec 2020 - 2 days
Remote
PSEA & Investigation for Managers
25 Jan 2021 - 5 days
En français, à distance
Formation sur les enquêtes en cas d’allégations d’exploitation et d’abus sexuels
2 Feb 2021 - 3 days
London, United Kingdom
Investigations Follow Up Workshop
2 Mar 2021 - 2 days
Remote
PSEA and Investigation for Managers
15 Mar 2021 - 5 days
Remote - Zoom platform
SEA Investigations – Remote workshop
26 Apr 2021 - 5 days
Zoom Remote
SEA Investigations remote workshop
19 May 2021 - 2 days
Zoom Remote
PSEA and Investigation for Managers

No Event results match your criteria. View all events.

Resources

Video
2020 Global CHS Exchange Report
A huge thanks to all who contributed to and participated in our first ever virtual Global CHS Exchange 2020. This was an incredible opportunity to...
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PSEAH Implementation Quick Reference Handbook
This Handbook provides a complete quick reference guide to implementing measures for protection from sexual exploitation and abuse and sexual...
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PSEAH Index
The Core Humanitarian Standard on Quality and Accountability (CHS) sets out the essential elements of principled accountable and high-quality aid.
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HAR 2020 Executive Summary – EN
The 2020 edition of the Humanitarian Accountability Report (HAR) uses data from the Core Humanitarian Standard on Quality and Accountability (CHS)
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Résumé HAR 2020 FR
L’édition 2020 du Rapport sur la redevabilité humanitaire (HAR) exploite les données du système de vérification du CHS (CHS Verification...
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Humanitarian Accountability Report 2020
The Humanitarian Accountability Report 2020 is an evidence-based overview of the current state of adherence to the Core Humanitarian Standard on...
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CHS Alliance Event Code of Conduct Complaints Form
Use this form to report incidents related to the Code of Conduct at CHS Alliance events. See our Code of Conduct for events here.
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CHS Alliance Event Code of Conduct
CHS Alliance members, Secretariat staff and Board members are committed to providing an inclusive, respectful and above all safe experience for...
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Legal Review of Aid Worker Registration Scheme
At the end of July 2020, the CHS Alliance submitted its feedback to the Steering Committee of the Legal Review of the Aid Worker Registration Scheme,...
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CHS Alliance Complaints Form
Please read the policy here and visit our complaints page for further information.
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Procedures for the CHS Alliance Complaints Policy
Please read the policy here and visit our complaints page for further information.
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CHS Alliance staff rules and regulations (extract)
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Increasing recognition of CHS verification
Since its launch just over five years ago, the CHS has repeatedly been endorsed by NGOs and donors as essential for setting and maintaining quality...
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CHS Guidance Notes and Indicators
The CHS Guidance Notes and Indicators supplement the Core Humanitarian Standard on Quality and Accountability (CHS). Aimed at all humanitarian actors...
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CHS Alliance staff Code of Conduct
In keeping with its vision and values, the CHS Alliance is committed to maintaining the highest degree of ethical conduct amongst all its staff and...
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CHS Alliance organisational values
There are five core values that guide the staff of the CHS Alliance. Together, we: Aim for excellence Work as a team Respect and care for each...
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Training material – Quality & Accountability for the Syria Response – Arabic
The Quality and Accountability training package was developped specifically for the Syria response jointly between OCHA Turkey, IOM Turkey, CHS...
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Verification Scheme FAQ
The following frequently asked questions have been developed to help organisations, interested parties and other stakeholders find out more about...
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CHS Alliance scoring grid
This scoring grid is to be agreed upon and used by both the CHS Alliance and the Conformity Assessment Bodies offering certification and independent...
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Validated CHS self-assessment manual
The CHS validated self-assessment is integrated into the CHS Alliance’s Quality Assurance Verification Scheme. A validated CHS self-assessment is...
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CHS Verification Scheme Overview
Verification is a structured, systematic process to assess the degree to which an organisation is working to achieve the CHS. The Quality...
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Non-disclosure agreements – CHS Alliance Guidance Note
Non-disclosure agreements, or NDAs, are not new and have been included in employment contracts for decades to prevent an employee divulging certain...
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Training material – Quality and Accountability for the Syria response – English
The Quality and Accountability training package was developped specifically for the Syria response jointly between OCHA Turkey, IOM Turkey, CHS...
External Link
CHS plain language poster resource for members
We now have 14 translations of the CHS plain-language resource. To see the change we want, it’s critical we share our commitments with the people...
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Webinar: leading aid organisations with care and compassion during the coronavirus (COVID-19)
The CHS Alliance has long been concerned about aid worker wellbeing because the actions of staff and volunteers underpin each of the 9 Commitments of...
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CHS Alliance Strategy 2018-2021 (updated 2020)
This strategy is the guiding document for the secretariat of the CHS Alliance. The secretariat can only achieve the outcomes outlined in this...
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CHS Alliance Membership Pack
The CHS Alliance is a global network committed to making aid work better for people. We have more than 150 member organisations and we encourage new...
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2019 CHS Alliance Annual Report
Time: it flies. It seems only months ago that the launch of the Core Humanitarian Standard on Quality and Accountability (CHS) was being celebrated...
Video
IFRC Feedback Starter Kit online presentation
On 5 March 2020, the CHS Alliance hosted Viviane Fluck, IFRC and a representative of the Indonesian Red Cross (Palang Merah Indonesia) to present...
External Link
Accountable project management in 2020
CHS Alliance member Community World Service Asia (CWSA) recently revised their Quality and Accountability Booklet for Project Cycle...
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CHS Alliance Management Response to Charter for Change open letter
The CHS Alliance was grateful to receive a letter from the Charter for Change at our recent General Assembly. The letter showed our common alignment...
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Accountability toward individuals and the Core Humanitarian Standard
This PowerPoint presentation will help you explain what Accountability to Affected People (AAP) is and how it is ingrained in the Core Humanitarian...
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Working well? Aid worker well-being and how to improve it
Since July 2019 the CHS Alliance has been incubating the project design phase of the Initiative to Cultivate Caring, Compassionate Aid Organisations,...
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Project FAIR: Fairness in Aid Remuneration
Download Within the international aid sector most organisations remunerate their national and international employees on different scales. The...
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2016 CHS Alliance Annual Report
In many ways, 2016 has been a momentous year. We would like to take the time to reflect on the past year, and share with you some of our...
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CHS Alliance Board Minutes, September 2019
Minutes of the CHS Alliance Board, 19 September 2019.
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2019 Bangkok CHS Exchange Report
The Core Humanitarian Standard on Quality and Accountability (CHS) was launched in late 2014. It was a collaborative effort by our sector to address...
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CHS Alliance Statutes
The present Statutes have been approved by the General Assembly on 20 November 2019.
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2019 HHR Antwerp Report
Download 2019’s Humanitarian HR Conference (HHR2019) took place 2-4 October in Antwerp, Belgium. Focusing on the theme of trust, HHR2019 connected...
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CHS Alliance Membership Flyer
The CHS Alliance is a global network of more than 150 humanitarian and development organisations committed to making aid work better for people.
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2019 Management Response to the CHS Verification Scheme Review
In March 2019, CHS Alliance commissioned KPMG to conduct a review of its CHS Verification Scheme. The scheme created four years ago, offers four...
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2019 Report of the Verification Scheme Review
KPMG was retained by the CHS Alliance to conduct a review of the existing Verification Scheme and make recommendations for the way ahead. The review...
External Link
The CHS in plain languages
These one-pagers set out the Nine Commitments of the CHS in multiple languages. It was developed by a working group including the expertise of...
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CHS Alliance Board Minutes, June 2019
Minutes of the CHS Alliance Board, 25 June 2019.
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CHS Alliance Board Minutes, April 2019
Minutes of the CHS Alliance Board, 11-12 April 2019.
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PSEA Scoping Study – Enhancing Support to Members (January 2019)
Since February 2018, the Protection from Sexual Exploitation and Abuse (PSEA) has been at the top of the aid sector’s priorities. We carried...
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2019 CHS Alliance Support to Complaints and Feedback Mechanisms Report
Commitment 5 of the Core Humanitarian Standard (CHS) remains the lowest scoring commitment. To consider what this means for the Alliance and its...
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CHS Alliance Extraordinary General Assembly Minutes, 3-7 December 2018
Minutes of the Extraordinary General Assembly Minutes of the CHS Alliance held on 3-7 May 2018 online.
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CHS Alliance Second General Assembly Minutes, 10-17 May 2018
Minutes of the second General Assembly of the CHS Alliance held on 10-17 November 2018 online.
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2016 Learning Event Presentations, Geneva
Over 160 humanitarian and development actors shared case studies and discussed ways to rethink humanitarian response at a learning event on the Core...
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Quality and Accountability: It Is Not Enough to Do the Things Right, the Right Things Have to Be Done
CHS Alliance, together with the Sphere Project and Groupe URD, held a WHS 2016 side event hosted by the Swiss and Danish governments entitled,...
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CHS Alliance Complaints Policy
The purpose of the Complaints Policy and Procedure is to increase the level of member and stakeholder satisfaction with the work of the Alliance by...
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CHS Alignment Statement Report for New Members
By joining the CHS Alliance, your organisation is taking a commitment to improve the quality and accountability of its programmes. In order to fulfil...
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Application Form: Associate Membership
The offline version of the application form for associate membership. Please use the online form to apply, this version is only for reference. For...
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Application Form: Full Membership
The offline version of the application form for full membership. Please use the online form to apply, this version is only for reference. For more...
External Link
E-Learning: Introduction to the CHS
Developed through a collaborative process with the Humanitarian Leadership Academy (HLA), Sphere, Groupe URD and IECAH, this course is available to...
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Training Handbook
The training handbook is used by CHS Alliance trainers during our two-day Introduction to the Core Humanitarian Standard (CHS) workshop. It is now...
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Human Resources (HR) Toolkit for Small and Medium Nonprofit Actors
The CHS Alliance and the Cornerstone OnDemand Foundation partnered up to create a Human Resources (HR) Toolkit to support CHS Alliance members and...
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2019 Amman CHS Exchange Report
More than four years after the launch in 2014, how is the Core Humanitarian Standard on Quality and Accountability (CHS) driving change? How can...
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PSEA Handbook Additional Resources
For those who would like to understand issues relating to PSEA in more detail, we have put together a selection of particularly useful and relevant...
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FAQs on Accountability to Affected Populations
These FAQs provide an overview of what AAP is and why it is important. They answer questions on the five Commitments on Accountability to Affected...
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Guidelines for Investigations
These Guidelines are designed to assist our colleagues in humanitarian and development contexts who conduct or manage investigations into serious...
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HR Good Practice for Surge Response
The Transforming Surge Capacity Project, which launched in 2014, brought together 11 Start Network agencies with ActionAid leading. The aim of the...
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Surge Capacity Research
The Transforming Surge Capacity Project, which launched in 2014, brought together 11 Start Network agencies with ActionAid leading. The aim of the...
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HR Manual
This manual was designed to support HR managers and HR practitioners 1 who are setting up a new HR function within a programme (or organisation),...
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Learning and Development Framework
Over recent years, key research has identified the need to strengthen the capacity and capability of INGOs and local organisations, and the people...
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Handbook for Measuring HR Effectiveness
This HR Audit Handbook is designed to assess the effectiveness of an organisation’s human resources (HR) and people management policies and...
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Staff Survey Toolkit
This toolkit is designed for organisations and departments undertaking employee surveys. The toolkit contains guidelines outlining the process to...
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HR Metrics Dashboard
This toolkit enables human resources (HR) managers in the humanitarian and development sector to use HR metrics to support programme and operational...
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Mindfulness and Wellbeing
Mindfulness and wellbeing have become terms that have become almost universal in their usage in  everyday parlance. In recent years, there has been...
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Coaching Toolkit
This toolkit has been designed to support you, as a coach. Over time, your own experiences will supplement what it contains. The toolkit should be...
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Debriefing Toolkit for Humanitarian Workers
This manual gives guidelines for those who offer debriefing to people who work as humanitarian workers, including staff working in a relief or...
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CHS Alignment Statement Report for Current Members
By joining the CHS Alliance, your organisation has taken a commitment to improve the quality and accountability of its programmes. In order to fulfil...
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CHS Verification Framework
The Verification Framework is designed to ensure a consistent, systematic approach to assessing and verifying how the CHS is applied. It sets out...
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CHS Alliance Board Minutes, February 2019
Minutes of the CHS Alliance Board, 1 February 2019.
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CHS Alliance Board Minutes, March 2019
Minutes of the CHS Alliance Board, approval of 2018 accounts, 28 March 2019...
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External evaluation of the CHS Alliance
The CHS Alliance is a membership organisation, headquartered in Geneva with a vision that people vulnerable to risk and disaster can influence and...
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Core Humanitarian Competency Framework
Competent and well-managed staff are at the heart of an accountable and effective organisation and need to be equipped with the right skills and...
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2018 Learning Event Report, London
On Friday, 30th November 2018 CHS Alliance organised a Learning Event in partnership with the Disasters Emergency Committee (DEC) in London, to...
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2018 Humanitarian Accountability Report
On 1st October, the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...
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CHS Alliance Board Minutes, January 2018
Minutes of the CHS Alliance Board, 19 January 2018...
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CHS Alliance Board Minutes, April 2018
Minutes of the CHS Alliance Board, 26-27 April 2018.
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CHS Alliance Board Minutes, May 2018
Minutes of the CHS Alliance Board, 17 May 2018.
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CHS Alliance Board Minutes, September 2018
Minutes of the CHS Alliance Board, 27-28 September 2018.
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2017 HHR Asia Report, Bangkok
The 2017 edition of the Humanitarian HR Asia Conference, which took place on 27-29 November 2017, focused on the theme of building resilient...
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2017 HHR Europe Report, Helsinki
The 2017 edition of the Humanitarian HR Europe Conference organised on 20-22 September in Helsinki, Finland, aimed to raise our awareness of the key...
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CHS Alliance Board Minutes, January 2017
Minutes of the CHS Alliance Board, 11 January 2017.
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CHS Alliance Board Minutes, April 2017
Minutes of the CHS Alliance Board, 27-28 April 2017.
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CHS Alliance Board Minutes, June 2017
Minutes of the CHS Alliance Board, 19 June 2017.
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CHS Alliance Board Minutes, September 2017
Minutes of the CHS Alliance Board, 28-29 September 2017.
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2017 CHS Alliance Annual Report
In 2017 the Core Humanitarian Standard on Quality and Accountability (CHS) has gained significant ground as a common reference for accountability...
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NGO checklist for developing or revising codes of conduct
This is a checklist for organisations developing or revising their code of conduct. This checklist includes critical questions to consider as an...
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2016 HHR Africa Report, Nairobi
The 2016 edition of Humanitarian HR Africa Conference took place on 22 and 23 November 2016 exploring organisational resilience, which is the ability...
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2016 HHR Europe Report, Barcelona
The 2016 edition of the Humanitarian HR Europe Conference was held in Barcelona, Spain, from 8-10 June 2016, and focused on Organisational...
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2016 Learning Event Report, Geneva
The 2016 learning event titled “A disruptive standard? Rethinking humanitarian response with the Core Humanitarian Standard on Quality and...
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2016 PSEA Conference Report
The 2016 protection from sexual exploitation and abuse (PSEA) conference brought together over 40 participants in Bangkok, Thailand, on 5 September...
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CHS Alliance Interim Board Minutes, January 2016
Minutes of the CHS Alliance Interim Board, 21 January 2016.
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CHS Alliance Interim Board Minutes, April 2016
Minutes of the CHS Alliance Interim Board, 11-12 April 2016.
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CHS Alliance Interim Board Minutes, July 2016
Minutes of the CHS Alliance Interim Board, 21 July 2016.
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CHS Alliance Interim Board Minutes, September 2016
Minutes of the CHS Alliance Interim Board, 27-28 September 2016.
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CHS Alliance First General Assembly Minutes, November 2016
Minutes of the first General Assembly of the CHS Alliance held on 3 November 2016 at the CICG, Geneva, Switzerland.
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2018 CHS Alliance Annual Report
The Core Humanitarian Standard on Quality and Accountability (CHS), at times, seems to be everywhere. In the discussions on the Grand Bargain...
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Core Humanitarian Standard
The Core Humanitarian Standard on Quality and Accountability (CHS) sets out Nine Commitments that organisations and individuals involved in...
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2015 CHS Alliance mission to Ukraine report
The CHS Alliance’s deployments team undertook a mission to Ukraine from 12-25 July 2015, to identify gaps and best practices in the response and...
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2015 Sexual Violence Management Conference Report
The CHS Alliance held a successful conference on Sexual Violence Management for the Humanitarian sector in September 2015 that saw over 50 security,...
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Guidance Note and Protocol on Publishing Complaints Metrics
As a sector, we are committed to accountability and transparency.  When an organisation publishes data about the complaints they have received, they...
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2015 HHR Asia Report, Kuala Lumpur
The 2015 edition of the Humanitarian HR Asia conference saw over 50 HR and people management specialists from 13 countries coming together to discuss...
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2015 HHR Africa Report, Nairobi
The 2015 edition of the Humanitarian HR Africa Conference took place on 8 June in Nairobi, Kenya. 52 participants from 36 organisations representing...
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2015 HHR Europe Report, Antwerp
Organised on 3-5 June in Antwerp, Belgium, the 2015 edition of the Humanitarian HR Europe Conference explored the theme of Innovative resourcing.
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2015 Humanitarian Accountability Report
Bringing together 13 leading humanitarian thinkers to discuss challenges to greater humanitarian effectiveness, On the road to Istanbul, the 2015...
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CHS Alliance Interim Board Minutes, July 2015
Minutes of the CHS Alliance Interim Board, 30 July 2015.
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CHS Alliance Interim Board Minutes, August 2015
Minutes of the CHS Alliance Interim Board, 27 August 2015.
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CHS Alliance Interim Board Minutes, October 2015
Minutes of the CHS Alliance Interim Board, 12-13 October 2015.
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CHS Alliance Constitutive General Assembly Minutes, June 2015
Minutes of the Constitutive General Assembly of the CHS Alliance held on 9 June 2015 at the Mayfair Hotel, Nairobi, Kenya.

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Articles

Is the pandemic a portal?
At the recent Healing Solidarity conference I was struck by Swatee Deepak when she talked about the “pandemic as a portal”, a phrase introduced...
by Melissa Pittoti
HHR2020 agenda now live
The full agenda for CHS Alliance’s very first online Humanitarian Human Resources (HHR) conference is now live. The goal of this year’s HHR is...
Preparation for donor assessments: how CHS self-assessment helped pave the way
Italian-based international aid organisation and CHS Alliance member Cesvi started its CHS self-assessment process in 2018. To hear how the process...
Cultivating Caring and Compassionate Aid Organisations: contextualised cross-sector conversations
As part of our Cultivating Caring and Compassionate Aid Organisations project we are now actively seeking participants from organisations to...
by Mary Ann Celements
Facing the facts of where we are at: internal global review highlighting obstacles and opportunities for the Danish Refugee Council to address Commitment 5 of the CHS
Danish Refugee Council (DRC) country offices have, where possible, implemented Feedback and Complaint Response Mechanisms (FCRMs) that are...
by Joanna Nevill, Global Accountability and Participation Advisor, DRC HQ and Charlotte Brown, Complaints Response Mechanism Officer, DRC Sudan
CHS and its role in protecting people from Sexual Exploitation, Abuse and Harassment
The Core Humanitarian Standard on Quality and Accountability (CHS) makes Nine Commitments to people affected by crisis, letting them know...
Accountability to people affected by crisis at the heart of the British Red Cross
As he takes up the role of CHS Alliance Interim Chair, we hear from Robert Sweatman, Director of Performance and Accountability at Alliance member...
interview with Robert Sweatman
CHS Story of Change: Nabaa’s commitment to communication and feedback (Commitment 4)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
CHS story of change: Islamic Relief Worldwide’s commitment to promoting a culture of learning (Commitment 7)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Mayumi Fuchi (interview)
CHS story of change: Christian Aid’s commitment to good people management (Commitment 8)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Nick Guttman (interview)
CHS story of change: Tearfund’s commitment to aid coordination and complementarity (Commitment 6)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved...
by Marina Kobzeva
CHS story of change: Norwegian Church Aid’s commitment to resilience (Commitment 3)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved...
by Dagfinn Hoeybraaten
CHS story of change: Finn Church Aid’s commitment to safe programme design (Commitment 2)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Anna Muinonen
CHS Story of Change: International Blue Crescent’s commitment to appropriate aid (Commitment 1)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Nalan Üker (interview)
COVID-19 and the Core Humanitarian Standard: How to meet our CHS commitments in the coronavirus pandemic
As the world responds to the devastating global outbreak of COVID-19, it is vital that we keep the views, rights and dignity of people at the...
CHS Story of Change: CAFOD’s partnership model (Commitment 5)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Richard Dominy
Rescue Academy: The International Rescue Committee’s New Intranet Learning Site
After going through the CHS self-assessment process, CHS Alliance member IRC share their work towards meeting Commitments 7 and 8 of the CHS;
by Deirdre McCormick
HHR2020 – more vital than ever before
Previous Humanitarian HR conference attendee Aimee sent us this video message on why fellow humanitarian people management leaders and experts should...
by Aimee Wielechowski
Celebrating language skills, acknowledging challenges, and sharing resources: Lessons from a language survey at GOAL
Clear information in a language and format that is easily accessible to people is crucial in a humanitarian crisis. The importance of health-related...
by Dr Wine Tesseur
Announcing two new CHS Alliance members – June 2020
Joining the CHS Alliance this month are two new organisations committed to making aid work better from the United States and France.
Addressing racism in aid
In recent weeks Black Lives Matters (BLM) protests have reverberated around the world. While the BLM movement has been active for years, the...
CHS Story of Change: Medair’s environmental commitment (Commitment Nine)
In the run up to the launch of the Humanitarian Accountability Report 2020, we have spoken to different organisations who have achieved certification...
by Andrew Parris (interview)
Bad humanitarian or human being?
In the first of June’s two Embodying Change podcasts, Fifty Shades of Aid founder Imogen Wall draws our attention to the huge amount of...
Launch of the new CHS Verification Scheme & joining forces
The CHS Alliance delivered the new CHS Verification Scheme to our members on 9 June 2020. After many months of consultation and discussion with our...
by Tanya Wood
Checks and balances – ZOA’s certified commitment to crisis-hit communities
As the first ever Dutch NGO to achieve certification against the Core Humanitarian Standard (CHS), we couldn’t wait to hear ZOA’s thoughts on the...
Helping your people cope with COVID
In the past month we’ve launched a new podcast as part of our Cultivating Caring and Compassionate Aid Organisations Initiative. Embodying Change...
by Mary Ann Clements
Humanitarian Human Resources conference goes virtual in 2020
As we continue to monitor evolving factors related to the COVID-19 outbreak, CHS Alliance has been giving a lot of thought on how these might affect...
360°degree accountability in Ethiopia
CHS Alliance member SOS Sahel Ethiopia has been working on disaster risk reduction, emergency relief, rehabilitation and community-based development...
Addressing safeguarding and SEAH in the COVID-19 response
Lucy Heaven Taylor and Corinne Davey are specialists for GCPS, a consulting firm that specialises in safeguarding staff, children and communities.
Five vibrant CHS Alliance member only Communities of Practice
Our members are a powerful movement for change – 150+ organisations all committed to the CHS. This is a powerful community when we can connect...
Direct Aid: a rapid response to COVID-19 across Africa
COVID-19 is spreading rapidly in many African countries, with several reporting multiple outbreaks. As precautions, such as air closures and curfews,...
Welcome to our three newest members
Joining the CHS Alliance this month are three organisations committed to making aid work better from Kenya and the Netherlands.
Emergency ethics and accountable aid: how the global COVID-19 response must put people first
The world is experiencing a global humanitarian emergency. Social distancing measures and travel restrictions imposed to fight COVID-19 have...
Cultivating Caring, Compassionate Aid Organisations
We are currently inviting organisations to nominate participants for our series of Contextuatlised cross-sector conversations about Cultivating...
Cover-up culture or a protection tool? The use of NDAs in the humanitarian sector
The conviction of Harvey Weinstein in front of a New York Court has thrown the use of “non-disclosure agreements” back into view. The disgraced...
by Tanya Wood
The new verification scheme is coming
Our governing board recently met and approved our plans for an updated CHS Quality Assurance Verification Scheme. What difference will this new...
by Adrien Muratet
13 new plain language versions of the Core Humanitarian Standard commitments
Following the positive reception for the plain-English CHS Commitments, Translators without Borders (TWB) and the CHS Alliance are pleased to...
Non Disclosure Agreements – we would love to hear your views
Non Disclosure Agreements or NDAs are used in the business and non-governmental sectors to protect sensitive information and commercial interests.
EFICOR’s eye-opening certification experience
Indian NGO The Evangelical Fellowship of India Commission on Relief (EFICOR) has now been certified against the Core Humanitarian Standard on Quality...
Towards Grand Bargain Commitment 4: harmonising donor assessments & CHS Verification
In recent years, it would seem that demands on partnership capacity assessments and due diligence processes have increased, especially with the...
2020 – the year of making aid work better
CHS Alliance Executive Director Tanya Wood looks ahead at our upcoming highlights.
by Tanya Wood
The IFRC feedback starter kit – templates, tips and tricks for all feedback fans
The recent adoption of the International Red Cross and Red Crescent’s Resolution on Movement-wide Commitments and minimum actions for Community...
by Dr. Viviane Fluck
UNICEF first UN agency to benchmark against the CHS
To celebrate UNICEF’s trailblazing Core Humanitarian Standard (CHS) benchmarking, we interview Charles-Antoine Hofmann to hear what inspired this,...
by Charles-Antoine Hofmann
Are you a verification champion?
As the CHS Alliance grows, I’ve seen more and more of our verified members being bold, being open and being true champions of the CHS in their...
by Adrien Muratet
Care and compassion: be well to serve well
In September 2019 we announced our new initiative, cultivating caring and compassionate aid organisations. Find out why we’ve decided to focus...
CHS Alliance member hosts successful global Q&A training
Building on the October 2019 Training of the Trainer on Quality and Accountability for the Syria response, CHS Alliance member Community World...
Reflections on self-assessment from Somalia
World Vision Somalia recently undertook verification against the Core Humanitarian Standard (CHS). Brian Mathews Jumbe, Quality Assurance &
CHS Alliance advocates for protection from sexual exploitation, abuse and harassment at Bond Safeguarding for Development Conference in the UK
The CHS Alliance works with our members and other experts across the sector, encouraging organisations to have the systems in place to protect people...
Chair’s opening statement at the CHS Alliance General Assembly 2019
For those of you who I have not personally met, my name is Robert Tickner, and I am chair of the Board of the CHS Alliance. In that...
Clearer CHS Alliance Statutes text approved by majority at General Assembly
The CHS Alliance is pleased to announce the approval of several amendments to our Statutes at the 2019 General Assembly. These amendments increase...
The CHS Alliance welcomes its new governing board
The CHS Alliance is pleased to announce the appointment of seven newly elected board members and reappointment of Robert Tickner as the CHS Alliance...
Q&A training brings together all parts of the Syrian humanitarian response
Earlier this month the CHS Alliance co-hosted an OCHA Turkey led initiative to promote greater accountability in the Syrian humanitarian response.
Islamic Relief Worldwide marks three years of CHS certification
Islamic Relief received CHS certification in 2017 and we are delighted that they have maintained it for the third year! To celebrate this...
How does your data compare?
So you’ve done your CHS verification assessment, but what’s next? How do you get the most out of the findings? Well, our new software...
by Adrien Muratet
The Core Humanitarian Standard Commitments are now available in plain English
By Kate Murphy (Plain-language Adviser, TWB) and Ellie Kemp (Head of Crisis Response, TWB). Translators without Borders (TWB) helps its humanitarian...
A Groundbreaking Model: Strengthening Accountability in Chad
In a tucked-away country, often out of sight of international media not one but three major humanitarian responses are underway. With the continued...
Mind the Mind – A Turning Point for those Affected by Crises
The inaugural International Conference on Mental Health and Psychosocial Support (MHPSS) in Crisis Situations, held in Amsterdam, Netherlands, marks...
by Jules L. Frost
Cultivating compassion on World Mental Health Day
We sit down with David to find out what the development, humanitarian and global health sectors can learn from each other to make our workplaces more...
by David Addiss
Off the Radar: Are there quality and accountability blind spots in the humanitarian sector?
This month, Alix Wadeson, an independent consultant supporting organisations with CHS framework advice and conducting self-assessments, shines a...
by Alix Wadeson
SCHR’s Misconduct Disclosure Scheme
We hear from Gareth Price-Jones, Executive Secretary of the Steering Committee for Humanitarian Response (SCHR) about the new Inter-Agency Misconduct...
by Gareth Price-Jones
Be the change: A new initiative to cultivate caring and compassionate aid organisations
In July 2019 a series of CHS Alliance focus group discussions found that the aid sector is in urgent need – itself – of aid. Aid workers are...
Breaking down geographic & organisational barriers – the CHS Exchange
We at the CHS Alliance are getting excited for our next CHS Exchange. Five years on from the launch of the Core Humanitarian Standard (CHS),...
Introduction to Duty of Care
We all know that Duty of Care and Wellbeing have been identified as increasingly important issues across our sector; yet as we work out how to...
Strengthening Humanitarian Accountability in Chad
A new report from the CHS Alliance and Ground Truth Solutions reveals that in Chad only 8% of people affected by crisis surveyed believe that aid...
People Management
What is People Management? People are at the centre of everything we do. We believe that to best serve those affected by crisis, humanitarian workers...
Accountability to Affected People
What is Accountability to Affected People? Accountability towards affected people (AAP) is the process of using power responsibly. AAP is taking...
ActionAid First Group to Achieve Independent Verification
As our first ever member organisation to become independently verified as a group, we were lucky enough to hear from dedicated staff from across 16...
Women Humanitarians Demand Equity Now
This World Humanitarian Day our Vice Chair, Shama Mall, calls for aid organisations to support their female staff to carry out their vital work.
by Shama Mall
A Donor Looks at Translating Accountability to Affected Populations Commitments into Reality
Linda Öhman, Senior Program Manager at Sida, shares her experiences of accountability to affected populations in practice in Chad, following a joint...
Member of the Month: International Rescue Committee
This month we are celebrating the International Rescue Committee’s (IRC) great work on building accountability in their Pakistani projects. We chat...
Amman CHS Exchange: Conference on global standard to make aid work better
One hundred participants from more than 15 countries gathered in Jordan yesterday for the start of a one and a half-day conference dedicated to...
Member of the Month: Action Against Hunger
A blog by Hannah Wichterich, Monitoring, Evaluation, Accountability and Learning Advisor sharing what ACF has learnt from their self-assessments...
How Can We Make the Verification Scheme More Fit for Purpose?
In March this year the CHS Alliance commissioned KPMG to conduct a review of our CHS verification scheme.  The scheme created four years ago, offers...
by Adrien Muratet
Through the Eyes of Affected People: a Systematic Investment in Accountability Is Needed
This morning CHS Alliance Executive Director Tanya Wood moderated one of the first panel discussions of the ECOSOC Humanitarian Affairs Segment held...
CHS Alliance Statement in Response to UK Charity Commission and Independent Inquiry Reports into Oxfam
The reports released this week from the UK Charity Commission and the Independent Inquiry into Oxfam provide a sobering reminder of the critical work...
Overcoming the Cost Barrier, How the HQAI Subsidy Fund Increases National NGO Access to Audit Services
“HQAI’s Subsidy Fund has already allowed seven national organisations to become independently verified or certified. I believe it is a great...
by Pierre Hauselmann
Medair Achieves Certification Against the Core Humanitarian Standard
We are pleased to announce that Medair, a CHS Alliance member and a Swiss humanitarian organisation to relieve human suffering in some of the...
Member of the Month: the Disasters Emergency Committee
This month we are putting the Disasters Emergency Committee in the spotlight. The CHS Alliance and DEC have been closely working together to promote...
The Self-Assessment, a “Heavy Exercise” or a Helpful Investment for the Future?
In this blog we want to challenge an assumption often raised by organisations as an obstacle for starting the verification exercise: the perceived...
by Adrien Muratet
“Accountability is Everyone’s Responsibility” – Coffee with Carine Nzeuyang
Carine has led the design and implementation of perception surveys undertaken by Ground Truth Solutions in collaboration with the CHS Alliance to...
Strengthening Accountability in Chad
In a tucked away country, often out of sight of international media (6th under-reported humanitarian crises of 2018 according to CARE...
by Alexandra Warner, Guillaume Pocard
Exploring the CHS Verification Data: Why Commitment 5 is Scoring Low?
In recent months we have communicated several times about an important finding from our verification data: commitment 5 of the Core Humanitarian...
by Adrien Muratet
Important Updates on the CHS Verification Scheme
The Core Humanitarian Standard was launched four years ago. We have learnt a lot from the verification processes organisations have undertaken to...
Member of the Month: The Adventist Development and Relief Agency
In February, the Adventist Development and Relief Agency (ADRA) joined the CHS Alliance as its fifth global network, bringing 120 country offices as...
Member of the Month: ActionAid International Kenya
This month we are putting ActionAid International Kenya in the spotlight. As a founding member of the CHS Alliance, ActionAid International Kenya...
“Affected Communities Are the Ones Who Truly Understand Their Own Needs” – Coffee with Denis Orioki, ActionAid International Kenya’s Capacity Building Coordinator
Denis Orioki has been working for Action Aid International Kenya since 2012. Currently, he supports five Local Rights Programmes (LRPs) in Khwisero...
Improving Accountability by Empowering Women and Vulnerable Communities
As a strong supporter of the Core Humanitarian Standard on Quality and Accountability (CHS), ActionAid International Kenya has a robust and thorough...
“Women need to be empowered to make their voices heard” – Coffee with Makena Mwobobia, ActionAid International Kenya’s Executive Director
Makena Mwobobia is the Executive Director of Action Aid International Kenya and recently joined CHS Alliance’s Board. With over 25 years of...
Debriefing toolkit for humanitarian workers
Nowadays many humanitarian workers request debriefing. However, when debriefers do not follow appropriate steps, debriefing may be ineffective or...
by Debbie Hawker
“Shelter is more than just walls and roofs, it is vital for maintaining human dignity” – Coffee with Jose De La Cruz, ShelterBox
A recently published research report by ShelterBox found that in 2017, only one in five families worldwide received appropriate shelter support. We...
The CHS becomes a foundation chapter of the Sphere Handbook
On 6 November Sphere launched the new edition of its flagship publication, the Sphere Handbook. In this latest version, The Core Humanitarian...
Member of the Month: Community World Service Asia
This month we are putting Community World Service Asia (CWSA) in the spotlight. As a founding member of the CHS Alliance and a member of ACT...
“The CHS is increasingly in our DNA” – Coffee with Rizwan Iqbal, CWSA’s Quality and Accountability (Q&A) Specialist
Rizwan Iqbal has been working with the non-governmental sector and businesses in Asia and Europe for over 12 years. Currently, he is spearheading...
“We have incorporated the CHS at all stages of our emergency work” – Coffee with Shahzado, Emergencies Programme Manager with HelpAge
Shahzado Khaskheli is an Emergencies Programme Manager with HelpAge International. He participated in a workshop hosted by CWSA on the Core...
Cash for food in Afghanistan – CWSA boosts Commitment 5 of the CHS through continuous involvement of returnee community
Since January 2017 Community World Service Asia (CWSA) has supported 1,900 returnee Afghan families by virtue of three small-scale emergency...
Mainstreaming PSEA in the employment cycle
At the Safeguarding Summit our Executive Director, Tanya Wood, participated in a panel on preventing transgressors entering the aid sector by looking...
CHS Alliance supports CAFOD’s learning culture
The Core Humanitarian Standard on Quality and Accountability (CHS) is a standard that requires constant improvement. It pushes for change, not only...
Safeguarding Summit – Putting People First: highlights and take-aways
At the Safeguarding Summit our Executive Director, Tanya Wood, participated in a panel on preventing transgressors entering the aid sector by looking...
CHS Alliance takes part in the 20th Humanitarian Congress Berlin
On 4-5 October, the CHS Alliance took part in the 20th Humanitarian Congress in Berlin. Focusing on topical issues such as migration and the...
2018 World Mental Health Day: The Wellbeing Cluster – embodying CHS commitments, delivering locally
In this blog, celebrating the World Mental Health Day, Hiten reports on the developments around the Wellbeing Cluster in the Philippines and on its...
by Hitendra Solanki
How change happens in the humanitarian sector – CHS Alliance launches flagship report
On 1st October the CHS Alliance, in partnership with the International Committee of the Red Cross (ICRC), launched the 2018 edition of the...
People management at the CHS Alliance – Coffee with Samantha Wakefield
In the past two years Samantha Wakefield led the Alliance’s people management and HR initiatives, and recently many of them have come to an...
What is inclusive security risk management?
In this blog, Adelicia summarises the main findings and recommendations of EISF’s new research paper, which explores the security needs of aid...
by Adelicia Fairbanks
Running a coaching network – Coffee with Lauren McWilliams
Lauren McWilliams joined the CHS Alliance in July 2016 as the Alliance’s Events and Projects Officer responsible for managing the coaching...
by Lauren McWilliams
Do languages have a low priority in development work?
Listening Zones, a recently ended research project found that language issues do not tend to have a high profile within I/NGOs. We had a coffee with...
Member of the Month: Islamic Relief Worldwide
This month we are putting Islamic Relief Worldwide (IRW) in the spotlight. As a founding member of the CHS Alliance and one of the largest Muslim...
Islamic Relief Bangladesh: learning from experience and responding to complaints
Ensuring that people and communities have access to accurate, understandable information about the aid provided and the aid provider is the first...
Islamic Relief Syria: streamlining the CHS throughout the project cycle
Since Islamic Relief’s certification against the Core Humanitarian Standard on Quality and Accountability (CHS) in 2017, their colleagues in...
Islamic Relief Mali: information-sharing, communication, participation and feedback
Since the roll-out of Islamic Relief Worldwide’s Complaint Handling Policy and Complaint Management Guidance Pack, which includes the...
“This is necessary to ensure moral stability within my household”
Halimata is married, with five children – two girls and three boys. Following the insecurity in her region, her husband went to work outside...
Islamic Relief Kenya: 7 tips to boost community participation
The active participation of affected people and communities is a key commitment for Islamic Relief. Their office in Kenya demonstrates this...
A game changer for wellbeing
In this blog, Hiten gives some insight on the recently launched Wellbeing Cluster in the Philippines, which he believes can catalyse a shift in the...
by Hitendra Solanki
IHSAN, a ‘one stop shop’ for quality and accountability
As part of their commitment to quality and accountability, Islamic Relief Worldwide has developed a ‘one stop shop’ quality and...
Leave No One Behind: Islamic Relief’s Intersectional Approach to Programming
Who are the most vulnerable people? What do they need most urgently? Anyone who has worked in a humanitarian context knows how intricate it is to...
Thriving humanitarians make a greater impact!
Following InterHealth’s sudden closure in August 2017, Leanne and a group of former colleagues mobilised to set up Thrive Worldwide. Their vision...
Overcoming HR challenges in surge response
Last year, together with Justine the CHS Alliance produced a set of HR guidelines for the Start Network’s Transforming Surge Capacity Project. We...
MEDAIR’s alignment with the CHS helps maintain Syrian refugees’ long-term health
Commitment 3 of the Core Humanitarian Standard states: “People in crisis can expect that they are not negatively affected and are more prepared,...
The Lutheran World Federation and Islamic Relief Worldwide publish manual on faith-sensitive humanitarian action
The Lutheran World Federation (LWF) and Islamic Relief Worldwide (IRW) have recently published guidance aimed at helping humanitarian agencies...
IASC refers to CHS as good practice to tackle SEA and SHA
In a paper summarising actions undertaken to prevent, investigate, and respond to sexual exploitation and abuse (SEA) and sexual harassment and...
Tracking humanitarian surge response: from the Nepal earthquake to the Rohingya crisis
Over three years, as part of the Transforming Surge Capacity Project, which came to an end in December 2017, the research team tracked six crises to...
MEDAIR’s alignment with CHS helps make communities more resilient
Commitment 3 of the Core Humanitarian Standard on Quality and Accountability (CHS) states: “People in crisis can expect that they are not...
Member of the Month: Concern Worldwide
This month we are putting Concern Worldwide in the spotlight. As a member of the CHS Alliance and Ireland’s largest humanitarian organisation,...
Digitalising Complaints Response Mechanism in Somalia
This article is part of our Member of the Month series acknowledging Concern’s commitment to quality and accountability.
Using community meetings to discuss annual reports in Liberia
This article is part of our Member of the Month series acknowledging Concern’s commitment to quality and accountability...
Establishing effective and appropriate community feedback mechanisms in Ethiopia
This article is part of our Member of the Month series acknowledging Concern’s commitment to quality and accountability.
How can mindfulness improve humanitarian aid? – Coffee with Hitendra Solanki, Action Against Hunger UK
On the occasion of Mental Health Awareness Week, we caught up with Hitendra to talk about why it is crucial to pay attention to the mental health of...
by Hitendra Solanki
Unveiling the mysteries of professional identity formation in the international aid sector
In this blog, Scott explores how the formation of professional identity takes place and why it is interesting for the humanitarian sector.
by Dr. Scott Breslin
CHS Alliance appoints Tanya Wood as Executive Director
On behalf of the Board of the CHS Alliance, Robert Tickner, Chair, is pleased to announce the appointment of Tanya Wood as the future Executive...
GUK’s Anjum Nahed Chowdhury: “Affected communities need to know that they have rights, and that no one should be able to abuse them”
Although Anjum Nahed Chowdhury’s ambition was to work in a bank, she is now the Director of Gana Unnayan Kendra (GUK). As Christian Aid is our...
Christian Aid’s Naosheen Afroz: “Community participation takes place at every level”
Naosheen Roo Afroz works with Christian Aid’s integrated emergency humanitarian response team in Cox Bazar. She is also the accountability...
Member of the Month: Christian Aid
This month we are putting Christian Aid in the spotlight. They have recently certified against the Core Humanitarian Standard on Quality and...
“This is the first time anyone has listened to us” – A short overview of accountability measures in the Rohingya response in Bangladesh
In February Christian Aid released a report providing data and analysis about the implementation of accountability systems for the Rohingya camps in...
Christian Aid’s Paul Valentin wants to put survivors in the driver seat
In this video message, Paul Valentin, Christian Aid’s International Director, celebrates their recent CHS certification. He calls upon every...
MEDAIR’s alignment with CHS helps prevent children’s malnutrition in South Sudan
Medair’s nutrition team operates four static nutrition clinics in the Renk area in South Sudan. Thanks to their alignment with the CHS, they...
MEDAIR’s alignment with CHS helps contain cholera outbreak in South Sudan
In June last year Medair, one of our member organisations, averted a deadly cholera outbreak in South Sudan by timely response that addressed the...
Sharing resources on PSEAH
Due to the increased interest in issues around Protection against Sexual Abuse and Exploitation (PSEA), on 27 March 2018, the CHS Alliance and Bond...
Sharing good practices and learnings on localisation – workshop hosted by Shifting the Power project and the CHS Alliance
On 13 March 2018, Shifting the Power (StP) and the CHS Alliance gathered together 55 humanitarian actors representing local and national NGOs, INGOs,...
There is no accountability to donors without accountability to affected people
On 28 March the International Committee of the Red Cross (ICRC) and the Harvard Humanitarian Initiative (HHI) launched a joint discussion paper that...
“Lean is hard work that makes everything easy” – A coffee with Andrew Parris, Medair, Switzerland
In our previous coffee with Andrew, he shared his ideas on how humanitarian NGOs can learn from the corporate world in the area of continuous...
Are your deployees prepared? – Open source surge competencies training available now!
This article was prepared by Anna Kirsch (ActionAid) and Laura Purves (CAFOD) Since the publication of the 2007 Review of Surge Capacity, the...
“To be accountable, we need the people we serve to tell us what works and what doesn’t” – Coffee with Mai Muhsen, Accountability Coordinator, NRC Jordan
The Norwegian Refugee Council (NRC) in Jordan seeks to regularly engage with affected communities and ensure all feedback and complaints are...
What NGOs can learn from the Corporate World – A coffee with Andrew Parris, Medair, Switzerland
In our previous coffee with Andrew, we explored the alignment between Process Excellence and the Core Humanitarian Standard on Quality and...
Borderless 2018 – Linking travel risk mitigation with the Core Humanitarian Standard
On 8 March 2018, the second annual Borderless conference took place in London where the CHS Alliance was present to introduce the Core Humanitarian...
Most important quality or competency a humanitarian worker should have – Coffee with Asa Lelei
Asa Lelei works with Action Against Hunger in Bungoma, Kenya, supporting a project called Systems Enhancement for Transformative Health (SETH),...
Process Excellence and the CHS: what are the similarities? – Coffee with Andrew Parris, Medair, Switzerland
In our previous coffee with Andrew, he shared how the similarity between community development and his area of expertise – Lean – led him to join...
Coaching is all about enabling the person you work with to tell their story – Coffee with Sara Swords
Sara Swords, co-founder of Coaching Story, as a senior manager in the humanitarian and development sector experienced firsthand the impact of...
Most important humanitarian competencies – coffee with Buke Dabasso
Buke Dabasso is in charge of Integrated Community Case Management (ICCM) at Action Against Hunger in Kenya. On the occasion of the release of...
Most important humanitarian competencies – coffee with Sylvester Kyuli
Sylvester Kyuli is Head of the Western Kenya region at Action Against Hunger, covering five counties:  Bungoma, Kakamega, Trans Nzoia, Busia and...
From rockets to relief; from Lean to the CHS – Coffee with Andrew Parris, Medair
Andrew Parris used to work on the Atlas Rocket Programme and now works for Medair, one of our member organisations. In addition to this unusual...
Humanitarian Networks and Partnership Week (HNPW) 2018: spotlight on the Core Humanitarian Standard
The three copyright holders of the Core Humanitarian Standard – the CHS Alliance, Groupe URD and Sphere – hosted an information desk...
What competencies does it take to be a good aid worker? – Coffee with Uma Narayanan
Listening skills, flexibility, risk awareness, accountability, ability to work under pressure… How can the aid sector make sure that...
Never has it been more important to apply the Core Humanitarian Standard
In the last few days news reports of sexual exploitation and abuse by humanitarian aid workers in Haiti have shocked our sector. These reported cases...
by Judith Greenwood
Training is not the “magic” formula but the line manager is
What actually makes training stick after the curtains have closed, the certificates are issued and the participants have departed? How come some...
by Faye Ekong
Project FAIR webinar: summary and follow-up questions
On 17 Jan 2018, the CHS Alliance co-hosted its second webinar to share the results of Project FAIR. On this occasion, we targeted organisations...
In 2018 take care of yourself and your staff – and achieve (even) better results!
Stress, exhaustion and burnout are preventable, and as a leader, it’s a key part of your responsibility and commitment to the Core Humanitarian...
by Katy Murray
Transforming Surge Capacity project: what have we learnt?
In 2015 the Start Network launched a three-year Transforming Surge Capacity (TSC) project financed by the UK government as part of the Department...
Planning a self-assessment in 2018? Here are 14 tips from fellow members!
In June 2017 we organised a webinar to collect learnings and recommendations from our members who have completed their self-assessment process. Here...
World Humanitarian Summit: 18 months on, the Core Humanitarian Standard has gained ground
In the first annual synthesis report published since the World Humanitarian Summit and entitled ‘No Time to Retreat’, 142 stakeholders described...
World Humanitarian Data & Trends: Commitment 5 of the CHS is lagging behind
Self-assessments conducted with regard to the Core Humanitarian Standard (CHS) in 2016 reveal the extent to which humanitarian organisations do or...
Can affected people’s perceptions help us improve programming?
In this blog, Grethe Markussen introduces three videos produced by the Listen Learn Act (LLA) Project to show how perceptional surveys bring NGOs new...
by Grethe Markussen
CHS Alliance at the DEPP Humanitarian Resilience Week
At the end of November, the wider humanitarian sector including local organisation, INGOs, UN agencies, academia, and private actors came together to...
How can we get cash out to the field when banking becomes difficult? – Coffee with Steve Harvey, Save the Children International
We had a coffee with Steve in the margins of a workshop about treasury management for international NGOs organised by Mango and hosted by the CHS...
IASC reviews CAAP to reflect Core Humanitarian Standard (CHS)
The Inter-Agency Standing Committee (IASC) Principles has recently developed and endorsed a revised version of the Commitments on Accountability to...
No organisational resilience without inclusive staff security – Coffee with Adelicia Fairbanks, European Interagency Security Forum (EISF)
HHR Asia is starting on Monday in Bangkok: 50 human resources (HR) professionals will get together to discuss how to build resilient organizations in...
How to better manage your cash flow in a changing and volatile environment
On 16 November Mango/Humentum gathered approximately 70 finance professionals from the NGO sector to discuss treasury management practices in light...
What exactly is so specific about HR in the humanitarian sector? – Coffee with Clare Condillac, Bongo HR
With just a few days to go until HHR Asia 2018, we were curious to get to know one of the speakers, Clare Condillac, Director of Bongo HR, a bit...
“I’m not where I was at the beginning of 2017”
Ndindi Ng’ang’a and her team at the Refugee Consortium of Kenya (RCK) assist approximately 100 Somali refugees at the Garissa region, in the...
“The Seven Habits is the foundation of each and every human being”
When Ripon Chakraborty first heard about the Talent Development Project through his network, he decided to apply as leadership is important for every...
Seven ways to help curb corruption in the humanitarian sector
There are no specific figures on how much humanitarian aid is lost to corruption, but it definitely undermines humanitarian response. The synthesis...
Our road towards Commitment 8 – rethinking performance management
In this blog, Faye Ekong, Director for Human Resources, Learning & Development at Action Against Hunger USA, shares her organisation’s...
by Faye Ekong
Change in the Humanitarian Aid and development Sector Requires Empowering the Affected
AidEx spoke to the executive director of the CHS Alliance, Judith Greenwood about her thoughts on AidEx 2017’s conference theme of ‘Aid and...
“It Is Really Engaging if You Want Accountability to Happen”
From 16 to 19 October the CHS Alliance hosted a Training of Trainers workshop on the Core Humanitarian Standard on Quality and Accountability (CHS)
“If I Know Myself, I Can Plant Something”
A humanitarian aid worker with 12 years of experience preparing communities to natural disasters in Bangladesh, Obaidul Islam Munna joined the Talent...
Can HR Professionals Help Boost the localisation of Aid Response?
On 21 and 22 September HHR Europe was held in Helsinki, where 72 participants came together from different organisations to discuss the challenges...
by Sam Wakefield
COAST Trust Joins Response to Rohingya Crisis
As the Rohingya crisis unfolds and threatens to become the next major humanitarian disaster, our sector is once again put to the test to provide...
Global Learning Forum: ‘Meeting Everyone Made Everything Fall into Place’
The Global Learning Forum hosted by Oxfam from 4 until 8 September was a unique opportunity for the different actors of the Talent Development...
Eight Tips to Conduct a Successful Self-Assessment
Reflections on the CHS self-assessment process: what the CHS can bring to your organisation if applied meaningfully.
by Alix Wadeson
New case study: Blended Learning
Blended learning offers humanitarian organisations a cost-effective way of providing greater access to capacity strengthening. The widespread use of...
New case study: Shifting the Power – Localisation in Action
Gana Unnayan Kendra (GUK), a community-led development organisation combating poverty in Bangladesh, has recently joined CHS Alliance. In the last...
The Impact of the CHS on US Higher Education
Tom Arcaro, a professor of sociology at Elon University, North Carolina, tells us about his experience in adopting the Core Humanitarian Standard...
by Tom Arcaro
New Case Study about How the People First Impact Method (P-FIM) Can Facilitate the Implementation of the CHS
In preparation for the implementation of the CHS, Johanniter wished to gain a deeper understanding of how best to engage with communities and design...
Grand Bargain: Participation (R)evolution?
One year after the Grand Bargain was endorsed, the Global Public Policy Institute (GPPI), with the involvement of the CHS Alliance, released its...
by Ann Vaessen
Improving the Security of Staff with Diverse Identity Profiles
The European Interagency Security Forum (EISF) commissioned a research project to understand the security needs of NGO staff with a range of identity...
by Emma Jones, Kate Denman, Elizabeth Molloy
Two New Case Studies from GOAL about Social Auditing and Accountability in Conflict
These case studies by GOAL give an account of two projects carried out in Honduras, Nicaragua and Ukraine. In Central America, social auditing was...
Launching the Core Humanitarian Competency Framework (CHCF) Project
Competent and well-managed staff are at the heart of an accountable and effective organisation, therefore they need to be equipped with the right...
Introducing the Revised CHCF in Dhaka and Getting Valuable Feedback
The CHCF project team attended the DEPP National Learning Conference in Dhaka where the revised CHCF was shared for inputs. Gemma gives an overview...
by Gemma Prescott
Developing the PSEA Handbook – What We Learnt
Lucy Heaven Taylor co-author of the PSEA Implementation Quick Reference Handbook shares their experiences on the process of developing the Handbook.
by Lucy Heaven Taylor
Building an Organisational Learning and Development Framework: ‘We can Do It’.
Ann from Start Development gives an overview of our guide to designing a Learning and Development Framework, which was drafted in order to support...
by Ann Start
Change Is More Than Just Carrots and Sticks
The CHS Alliance was present at this year’s ALNAP conference in Stockholm with a stall. In this blog, David shares his thoughts on the...
by David Loquercio
Promotion and Dissemination of the Core Humanitarian Competencies Framework
In this blog, the team responsible for the revision of the Core Humanitarian Competencies Framework (CHCF) shares details about the upcoming...
by Uma Narayanan and Gemma Prescott
Why We Need to Talk About Sexual Orientation, Gender Identity and Expression (SOGIE) in Humanitarian and Development Work
In this blog Emma Jones, PhD Candidate at the University of East London discusses how individual characteristics (e.g. gender identity, sexual...
by Emma Jones
Strengthening People Management Practices in the Humanitarian and Development Sectors
In this blog Em Lacroix introduces the Human Resource (HR) Package, which provides CHS Alliance members with resources and tools to improve people...
by Emmanuelle Lacroix
Case Study: Using the Core Humanitarian Standard (CHS) for Development Programme Interventions
This case study illustrates how Women Support Association (WSA) applies the Core Humanitarian Standard (CHS) in development interventions targeting...
How Can You Improve Your Organisation’s Resilience?
The theme of this year’s HHR Africa Conference was organisational resilience, defined by the British Standard BS65000 (2014) as the ability to...
by Lauren McWilliams
CHS Learning Event Shares Case Studies and Ideas for Rethinking Humanitarian Response
Over 160 humanitarian and development actors shared case studies and discussed ways to rethink humanitarian response at a learning event on the Core...
Integrating the Core Humanitarian Standard and Inclusive Programming in Christian Aid’s PPA Extension
In this blog, Jane Machira, Christian Aid, describes the organisation’s four inclusion pillars and corresponding CHS commitments, and how...
by Jane Machira
Building Organisational Leadership and Culture to Create Trust During Change
In this blog, HR consultant Alex Swarbrick looks at the importance of an organisation’s leadership and culture during times of change. He gives...
by Alex Swarbrick
Findings from the Review of the Core Humanitarian Competencies Framework
Uma Narayanan shares findings of our review of the Core Humanitarian Competencies Framework for the Start Network Talent Development project. The...
by Uma Narayanan
Ground Truth’s Constituent Voice – Providing Community Feedback Against the CHS
In this post, Nick van Praag and Diana Szasz from Ground Truth Solutions look at how Ground Truth’s Constituent Voice™ methodology can complement...
by Nick van Praag, Diana Szasz
2016 Protection from Sexual Exploitation and Abuse (PSEA) Conference Shares Recommendations for Conducting Investigations
The 2016 protection from sexual exploitation and abuse (PSEA) conference brought together over 40 participants in Bangkok, Thailand, earlier this...
New Case Study: ActionAid’s People Management Scorecard
Our latest case study gives an overview of the process ActionAid International (AAI) undertook to develop its people management scorecard. Reading...
World Humanitarian Day: Putting the Human Back in Humanitarian
World Humanitarian Day is a chance for all of us to pause and remember why we do what we do. This year as we reflect on the commitments made at the...
by Judith F. Greenwood
How is the Core Humanitarian Competencies Framework Being Used Around the World?
Uma shares case studies on how the competencies framework is being used in different ways around the world as we come to the end of our review of the...
by Uma Narayanan
Gender, Resilience and Mental Health in the Humanitarian Sector
Organisational resilience is at the heart of the CHS Alliance, as evidenced by the success of the recent Humanitarian Human Resources (HHR) Europe...
by Alice Gritti
Full Accountability to Affected People Can’t Possibly Be Bad – or Can It?
Calling for regime change and a participation revolution, humanitarians are once again committing to take accountability to affected populations...
by Lotte Ruppert, Andrea Binder
New Case Study: How Concern Worldwide Enacted Community Communication,Participation and Feedback in the Central African Republic
In March 2016, Concern Worldwide carried out a contextual analysis in the Ombella Mpoko prefecture of the Central African Republic (CAR). This case...
Does the Humanitarian Sector Have a Problem with Sexual Violence?
Humanitarian response should represent the very best of human nature. However, our behaviour doesn’t always reflect this high ideal. With...
by Lucy Heaven Taylor
New Case Study: Transforming Surge Capacity Through Training
This case study examines the process of designing and piloting surge capacity training as part of the Start Network’s Transforming Surge Capacity...
How Can We Debrief Aid Workers Effectively?
Should our organisations provide debriefing for aid workers either after a critical incident, or on return from an overseas assignment? What does...
by Emily Tullock
Working with Local NGOs: Addressing the Gaps
In this blog Nurhaida Rahim talks about the importance of working with local organisations and supporting their capacity development.
by Nurhaida Rahim
Review of the Core Humanitarian Competencies Framework – Emerging Themes
In this blog project manager Uma Narayanan gives an update on and shares some key themes emerging during the review of the Core Humanitarian...
by Uma Narayanan
High Levels of Engagement with Core Humanitarian Standard (CHS) at World Humanitarian Summit
Humanitarian leaders and decision-makers highlighted the Core Humanitarian Standard (CHS) as a way to improve humanitarian effectiveness during the...
240 NGOs Call on Leaders at the World Humanitarian Summit to Improve Humanitarian Action by Adopting the CHS
The CHS Alliance and its members are calling on world leaders and humanitarian decision-makers at the World Humanitarian Summit to improve...
After the Earthquake: Lessons in Using Local Capacities to Protect Human Rights, from Community Workers in Nepal
In this blog, Ginny Baumann explains how the Freedom Fund worked with local Nepali organisations to learn how community-based NGO workers could be...
by Ginny Baumann
On the Mysteries of Humanitarian Decision-Making: Getting from World Humanitarian Summit Commitments to #BetterAid
In this blog I explore a couple of ideas around decision-making that surfaced in the 2015 Humanitarian Accountability Report. Better aid requires...
by Alyoscia D’Onofrio
How Can We Include LGBT People in the Humanitarian Sector?
In this blog, I share some thoughts about the relevance of LGBT human rights for the humanitarian sector (for both service delivery and staff...
by Kit Dorey
How Can We Put People at the Centre of the World Humanitarian Summit?
Many of us who have the opportunity to attend the World Humanitarian Summit (WHS) in Istanbul maybe be feeling overwhelmed by the sheer volume of...
by Judith Greenwood
Less Paper, More (Better) Aid
The World Humanitarian Summit takes place in less than two weeks. The so-called “grand bargain” that aims to transform the humanitarian system...
by David Loquercio
What Can We Do to Really Improve Staff Care of Aid Workers?
Now that Steve Dennis’ case against the Norwegian Refugee Council no longer makes headlines, we can begin to address what caring for staff really...
by Alessandra Pigni
Haiti’s Champions of the CHS: Keeping People at the Centre With Communication, Participation and Feedback
One of the most pressing questions from participants at a recent training workshop on the Core Humanitarian Standard (CHS) in Haiti was, how do we to...
by Geneviève Cyvoct
Human Resources (HR) in the Developing Market – Are We Doing Enough to Educate our Staff?
Bianca Valencia, Training Programme Services Manager at Birches Group, regularly works with HR managers all over the world. In this blog she...
by Bianca Valencia
The State of Surge Capacity in the Humanitarian Sector report launches in London, April 2016
The Transforming Surge Capacity Project launched the seminal research report, “The State of Surge Capacity in the Humanitarian Sector”, at an...
Learn How to Conduct an Investigation into Allegations of Misconduct by Aid Workers
What would you do if you were called on to conduct an investigation into allegations of sexual exploitation and abuse (SEA) made about staff or...
by Emily Tullock
How Do You Manage Staff Misconduct Overseas?
I recently joined a group of professionals working with staff deployed internationally at the fourth conference on duty of care: protecting workers...
by Verity Stiff
What Makes an Effective Leadership Team in a Charity?
What are the characteristics of an outstanding leadership team? Charities are complex organisations that often work in challenging situations and...
The CHS Alliance takes the Pledge for Parity this International Women’s Day 2016
The CHS Alliance would like to wish all humanitarian and development actors and those they aim to assist around the world a happy International...
How Do You Know if Cash Programming Is a Good Option?
During the last meeting of the cash working group in Geneva, a panel discussed the link between cash and accountability to affected populations. For...
by David Loquercio
Ten Psychological Tactics for Avoiding Accountability and How to Address Them
In this blog Kelly O’Donnell explores psychological perspectives on what helps and hinders good practice for accountability. Cognitive...
by Kelly O’Donnell
Eleven Ways to Transform Surge Capacity in the Humanitarian Sector
The CHS Alliance is part of an exciting project with one ambition – improving the capacity of humanitarian agencies to scale up resources in...
by Maduri Moutou
Do You Need to Throw Out Your Performance Management System?
How do you measure performance management in your organisation? Does your performance management system take into account the modern workplace...
by Emily Tullock
How Has the Humanitarian Sector’s Awareness of Staff Care Evolved?
Over 20 years ago, the research report “Room for Improvement: The Management and Support of Relief Workers” started a change in the way...
by Maduri Moutou
The CHS Alliance Welcomes a New Chair
The CHS Alliance is pleased to announce the appointment of Robert Tickner as the new chairperson of its board, effective 19 January 2016.
New Resource: Who Cares? Iran’s Amazing Social Workers and Addiction Counsellors
In August 2015, Dr Scott Breslin, International Director of Operation Mercy, led a five-day seminar in Tehran (Iran) entitled “Caring for...
Mindfulness and Wellbeing: A Shift of Emphasis from Treatment to Prevention
In recent years, there has been an awareness of mindfulness-based approaches to stress reduction, along with evidence on its benefits towards...
by Hitendra Solanki
Staff Care: Why We Should All Care About Mental Health
Organisational duty of care and the need to support aid workers’ mental health has hit the news recently, helping to bring attention to these key...
by Emmanuelle Lacroix
How Aid Workers Can Become Champions of Accountability
One has to sympathise with humanitarian staff. The majority are keen to do their best to help people in need. The places they work are often...
by Nick van Praag
Evidence on Corruption and Humanitarian Aid
Corruption in humanitarian action remains an under-researched issue. Humanitarian aid agencies devote significant time, energy and resources to...
by Paul Harvey
The Challenge for Syria and Beyond – Can we Investigate Sexual Exploitation and Abuse in Remotely Managed Programmes?
CHS Alliance workshops on Investigating Complaints of Sexual Exploitation and Abuse always provide an opportunity to discuss current issues affecting...
by Lucy Heaven Taylor
Making Pay Fair in the Humanitarian and Development Sector
Fairness is something all of us working in this sector think about and deal with on an everyday basis. We work to help our communities confront the...
by Ishbel McWha-Hermann
“People Don’t Want to Be Managed, They Want to Be Unleashed”
The Humanitarian HR Asia conference this month in Kuala Lumpur is asking questions about Talent Preparedness and Humanitarian Leadership. To me, the...
by Alex Swarbrick
From the Global Consultation for the World Humanitarian Summit in Geneva
I was at the vast Global Consultation of the World Humanitarian Summit last week. It was a big step in the final push to Istanbul, next May.
by Alex Jacobs
Creating simplicity in the workplace
The CHS Alliance is a member of the Hot Spots Movement, a specialist research and consulting team founded by Professor Lynda Gratton of the London...
by Maduri Moutou
Ten steps to a better humanitarian system
This week’s global consultation on the World Humanitarian Summit looks like it will be long on calls for commitment to reform and short on...
by Nick van Praag
Humanitarian response is more effective when it acknowledges, builds on and strengthens national capacity
“If you want to go fast, go alone. If you want to go far, go together” – African proverb When a crisis happens, the humanitarian industry...
by Nurhaida Rahim
Integrity and Accountability: We All Have a Role to Play!
Em Lacroix, HR Services Manager at the CHS Alliance, looks at ways of demonstrating and modelling accountability and integrity and ensuring good...
by Emmanuelle Lacroix
Making #localisingaid more than just a hashtag
CHS Alliance Head of Policy, Advocacy and Learning discusses the issue of national staff and localising aid. He highlights examples from the...
by David Loquercio
London launch of the CHS Alliance highlights sector engagement around how to improve aid effectiveness
The London launch of the CHS Alliance took place yesterday, 21 September 2015, with nearly 60 key humanitarian and development players in...
The CHS Alliance and the World Humanitarian Summit
Alex Jacobs, Director of Programme Quality, Plan International, spoke at the London launch of the CHS Alliance, discussing the importance of working...
by Alex Jacobs
Sexual violence management conference gives the humanitarian sector action points to prevent and manage sexual violence
The Sexual Violence Management Conference for the Humanitarian sector saw over 50 security, health, wellbeing and Human Resources (HR) experts come...
World Humanitarian Day 2015
Today is World Humanitarian Day – a day to celebrate the spirit that inspires humanitarian work and commemorate those who have lost their...
by Emmanuelle Lacroix
Practising what we preach – accountability and reporting on complaints
The humanitarian and development sector calls on others to be transparent, and in return is becoming more and more stringent about its own...
by Lucy Heaven Taylor
How the Core Humanitarian Standard can contribute to humanitarian effectiveness
The CHS Alliance’s 2015 Humanitarian Accountability Report looks at the relationship between effectiveness and accountability across a variety...
by David Loquercio
Three new people management case studies
Three new people management case studies are now available. The resources offer useful tips and guidance for organisations implementing or reviewing...
Making the most of the World Humanitarian Summit
Preparations for the World Humanitarian Summit (WHS) are heating up. The vast consultation process is coming to an end. I’ve been closely involved...
by Alex Jacobs
Statement announcing the creation of the Humanitarian Quality Assurance Initiative
The Humanitarian Quality Assurance Initiative (the Initiative) is a new organisation which has been set up today following the launch of the Core...
Central African Republic and the hidden survivors of sexual exploitation and abuse
Sexual exploitation and abuse in emergency settings has hit the news once more, with reports that children have been sexually assaulted by French...
by Lucy Heaven Taylor
Accountability in action: the people management perspective
Following the launch of the CHS Alliance in Nairobi, our HR Services Manager, Emmanuelle Lacroix, took part in a field visit organised by our...
by Emmanuelle Lacroix
CHS Alliance launch provokes debate on the future of quality, accountability and people management in the humanitarian and development sectors
Over 150 humanitarian and development leaders gathered in Nairobi on 9-10 June 2015 to celebrate the launch of the CHS Alliance. The two-day event...
Improving quality, accountability and people management: HAP and People In Aid merger concluding with the launch of the CHS Alliance
Bringing together more than two decades of experience in quality, accountability and people management, the CHS Alliance will form one of the largest...

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This scheme allows us to recognise competence in training on subjects relating to quality and accountability. It includes consultants and others who...
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