Sexual exploitation and abuse of the people we aim to assist by our own staff or representatives is one of the most grievous breaches of accountability. It harms the very people that we are mandated to protect. Our members are at the forefront of efforts to reduce the incidence of this type of abuse by supporting and implementing codes of conduct, training, complaints mechanisms, and investigations. All CHS Alliance members are required to report on the implementation and monitoring of their code of conduct and their other work on PSEA. We offer advice and guidance on PSEA to members and others, as well as capacity building through our investigations learning programme and our PSEA conferences.
Following requests received from humanitarian practitioners, the IASC Task Team on Accountability to Affected Populations (AAP) and Protection from Sexual Exploitation and Abuse (PSEA) set up a helpdesk service in order to share information and best practice on issues related to AAP and PSEA. The helpdesk can be accessed by IASC agencies and interested stakeholders who need technical advice and expertise. It has been developed in collaboration with the IASC AAP/PSEA Task Force and Sphere Project. The helpdesk offers two options that can help answer your questions on AAP and PSEA.
*Please note that these experts are working in full-time positions for other organisations and will have limited time and resources to respond to your questions. They cannot serve as pro bono, longer-term advisers to any of your programmes or projects but will rather give you succinct responses to specific queries.
This handbook provides a complete quick reference guide to implementing measures for protection from sexual exploitation and abuse (PSEA) in an organisation or project. Each chapter includes a case study sharing how specific organisations tackled this important work. The guidelines can be used by organisations which are just beginning to put PSEA measures in place. It could also be helpful for more experienced organisations who want to check that their PSEA work fully reflects current good practice. In addition, we have put together a selection of particularly useful and relevant resources, which are organised according to the topics covered in the handbook, and are accessed here. These include examples of policies and procedures, tools, reports, films and e-learning modules.
The Guidelines for Investigations provide detailed guidance for any humanitarian organisations on receiving and investigating allegations of abuse, exploitation, fraud or corruption by their own staff. This document is currently available in English, French, Spanish and Arabic.
The CHS Alliance offers training courses on complaints and response mechanisms, investigations (at introductory and follow-up level), and PSEA and management of investigations. See our current year’s programme of workshops, and register via our Events page. We can also offer training on these subjects for specific organisations and networks, upon request, on a cost-recovery basis.
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