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Eleven ways to transform surge capacity in the humanitarian sector


Par Maduri Moutou 22/02/2016

The CHS Alliance is part of an exciting project with one ambition – improving the capacity of humanitarian agencies to scale up resources in emergency response. Two seminal reports on transforming surge capacity and the state of surge highlighted 11 key findings which CHS Alliance's Maduri Moutou shared in Bangkok in January 2016.


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Do you need to throw out your performance management system?


Par Emily Tullock 18/02/2016
Emily Tullock is the Communications Officer at the CHS Alliance.

How do you measure performance management in your organisation? Does your performance management system take into account the modern workplace realities of part-timers, those working from home, checking email in the evenings, and juggling family commitments?


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How has the humanitarian sector’s awareness of staff care evolved?


Par Maduri Moutou 08/02/2016
Senior People Capacity and Development Manager

Over 20 years ago, the research report “Room for Improvement: The Management and Support of Relief Workers” started a change in the way organisations and staff work together in the humanitarian and development sector. The question today is, are the initial findings of the paper still relevant?


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Mindfulness and Wellbeing: A Shift of Emphasis from Treatment to Prevention


Par Hitendra Solanki 09/12/2015
Mindfulness and Wellbeing Adviser for Action Against Hunger UK and the Start Network.

In recent years, there has been an awareness of mindfulness-based approaches to stress reduction, along with evidence on its benefits towards supporting personal and organisational wellbeing. In the paper, Mindfulness and Wellbeing, released today, Hitendra Solanki, explores the current wellbeing support available to aid workers and examines the concept of mindfulness, and in particular, mindfulness-based approaches. He discusses the paper in this blog post.


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Staff care: why we should all care about mental health


Par Emmanuelle Lacroix 08/12/2015
People, Capacity and Development Manager

Organisational duty of care and the need to support aid workers’ mental health has hit the news recently, helping to bring attention to these key issues. Moving past the headlines, our People, Capacity and Development Manager, Em Lacroix, explores what it means for the sector, its agencies and its workforce.


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How aid workers can become champions of accountability


Par Nick Van Praag 03/12/2015
Nick van Praag directs Ground Truth Solutions, a programme of Keystone Accountability that focuses on accountability to affected people. His career spans humanitarian and development work at the UN High Commissioner for Refugees, the Aga Khan Development Network, and the World Bank.

One has to sympathise with humanitarian staff. The majority are keen to do their best to help people in need. The places they work are often difficult and increasingly dangerous, and there is little stability or job security. Expectations and demands on them are high.


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Evidence on corruption and humanitarian aid


Par Paul Harvey 02/12/2015
Paul Harvey is a partner with Humanitarian Outcomes, a consulting firm providing research evidence and policy advice to inform better humanitarian aid. Prior to that he was with the Humanitarian Policy Group at ODI and an aid worker for different NGOs in places including Sierra Leone, Somalia and Kosovo.

Corruption in humanitarian action remains an under-researched issue. Humanitarian aid agencies devote significant time, energy and resources to internal efforts to combat corruption but remain reluctant to openly discuss and share learning due to fears that talking about corruption could undermine public support for aid in donor countries.


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The challenge for Syria and beyond - can we investigate sexual exploitation and abuse in remotely managed programmes?


Par Lucy Heaven Taylor 23/11/2015
Lucy Heaven Taylor is an accountability and PSEA specialist with 17 experience in the sector. She advises and supports a range of NGO and UN clients such as Oxfam, World Vision and the CHS Alliance at Head Office and field level. Her PSEA experience includes advising on strategy, conducting investigations, and training on prevention and investigations. She leads the CHS Alliance’s Investigating Complaints of SEA training in a range of global locations.

CHS Alliance workshops on Investigating Complaints of Sexual Exploitation and Abuse always provide an opportunity to discuss current issues affecting participants. At one in Istanbul recently, one question kept coming up – how can we respond to sexual exploitation and abuse (SEA) in remotely managed programmes?


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Making pay fair in the humanitarian and development sector


Par Dr Ishbel McWha-Hermann 20/11/2015
Ishbel McWha-Hermann is an Early Career Fellow in International Human Resource Management at the University of Edinburgh Business School. Her research focuses on fairness within the international aid sector, and builds on her previous experience working with NGOs while living in India and Cambodia.

Fairness is something all of us working in this sector think about and deal with on an everyday basis. We work to help our communities confront the inherent inequities they face. What we sometimes don’t think about are the inequities that can exist within our own organisations.


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“People don’t want to be managed, they want to be unleashed”


Par Alex Swarbrick 29/10/2015
Alex Swarbrick is a consultant, facilitator and coach at Roffey Park, a leadership development institute based in the UK and Singapore. Alex has an international HR background, contributed to the design of the People In Aid Code and was an assessor for the Code Quality Marks. A regular writer on HR, and Programme Director for Roffey Park’s HR qualification, Alex will shortly be moving to Singapore to lead Roffey Park’s work in the Asia Pacific.

The Humanitarian HR Asia conference this month in Kuala Lumpur is asking questions about Talent Preparedness and Humanitarian Leadership. To me, the combination of Leadership with Talent in the title is key, and rightly extends the agenda from HR to leadership and the whole organisation.


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Creating simplicity in the workplace


Par Maduri Moutou 14/10/2015
Senior People Capacity and Development Manager

The CHS Alliance is a member of the Hot Spots Movement, a specialist research and consulting team founded by Professor Lynda Gratton of the London Business School. Maduri Moutou, our Senior People Capacity and Development Manager recently participated in one of their Future of Work Forums in London on the Future of Human Resources (HR). She shares her thoughts on this focusing on how to create simplicity in the workplace.


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Ten steps to a better humanitarian system


Par Nick van Praag 12/10/2015
Nick van Praag directs Ground Truth Solutions, a programme of Keystone Accountability that focuses on accountability to affected people. His career spans humanitarian and development work at the UN High Commissioner for Refugees, the Aga Khan Development Network, and the World Bank.

This week’s global consultation on the World Humanitarian Summit looks like it will be long on calls for commitment to reform and short on agreement about how to make it happen. Here are Nick van Praag's suggestions for a better humanitarian system.


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Humanitarian response is more effective when it acknowledges, builds on and strengthens national capacity


Par Nurhaida Rahim 07/10/2015
Nurhaida Rahim currently serves as the Coordinator for the Partnership Initiative (PI). The PI was formally established in 2014 and hosted by Relief International and based in Gaziantep, Turkey. The first of its kind, PI leads on issues of partnership and capacity development for all those working to provide humanitarian assistance on the Syria crisis.

Nurhaida Rahim currently serves as the Coordinator for the Partnership Initiative (PI). The PI was formally established in 2014 and hosted by Relief International and based in Gaziantep, Turkey. The first of its kind, PI leads on issues of partnership and capacity development for all those working to provide humanitarian assistance on the Syria crisis.


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Making #localisingaid more than just a hashtag


Par David Loquercio 28/09/2015
David Loquercio is head of policy, advocacy and learning at the CHS Alliance and the executive editor of the CHS Alliance Humanitarian Accountability Report “On the road to Istanbul”.

CHS Alliance Head of Policy, Advocacy and Learning discusses the issue of national staff and localising aid. He highlights examples from the Humanitarian Accountability Report and suggests options for addressing issues of funding, staffing and organisational capacity.


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The CHS Alliance and the World Humanitarian Summit


Par Alex Jacobs 22/09/2015

Alex Jacobs is the Director of Programme Quality at Plan International. He is a member of the Task Team on Humanitarian Effectiveness for the 2016 World Humanitarian Summit, and blogs at ngoperformance.org.


Alex Jacobs, Director of Programme Quality, Plan International, spoke at the London launch of the CHS Alliance, discussing the importance of working together to make the most of the World Humanitarian Summit. He shares his speaking notes in this guest blog post.


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World Humanitarian Day 2015 - Share Humanity


Par Emmanuelle Lacroix 19/08/2015
Human Resources Services Manager

Today is World Humanitarian Day - a day to celebrate the spirit that inspires humanitarian work and commemorate those who have lost their lives. CHS Alliance Human Resources Services Manager shares her thoughts on what it means for her.


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Practicing what we preach – accountability and reporting on complaints


Par Lucy Heaven Taylor 14/08/2015

Lucy Heaven Taylor is an accountability and PSEA specialist with 17 experience in the sector. She advises and supports a range of NGO and UN clients such as Oxfam, World Vision and the CHS Alliance at Head Office and field level. Her PSEA experience includes advising on strategy, conducting investigations, and training on prevention and investigations. She leads the CHS Alliance’s Investigating Complaints of SEA training in a range of global locations.


The humanitarian and development sector calls on others to be transparent, and in return is becoming more and more stringent about its own accountability. But not all of us are comfortable with the idea of reporting on complaints. Lucy Heaven Taylor asks: What are we afraid of?


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How the Core Humanitarian Standard can contribute to humanitarian effectiveness


Par David Loquercio 07/08/2015
David Loquercio is the Head of Policy, Advocacy and Learning at the CHS Alliance.

The CHS Alliance's 2015 Humanitarian Accountability Report looks at the relationship between effectiveness and accountability across a variety of perspectives; decision making, national NGOs and government, humanitarian principles, verification and people management are some of the lenses that are taken by the 13 authors of the publication.


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