PSEA Index
Average score
Requirement fulfilled
01234
1
1.2: Programmes are appropriately designed and implemented based on an impartial assessment of needs and risks and an understanding of the vulnerabilities and capacities of different groups.
2.7
2
2.1: Programmes are designed taking into account constraints so that the proposed action is realistic and safe for communities.
2.6
3
3.6: Programmes identify and act upon potential or actual unintended negative effects in a timely and systematic manner, including in the areas of people’s safety, security, dignity and rights, sexual exploitation and abuse by staff, culture, gender, social an
2.3
3.7: Policies, strategies and guidance are designed to prevent programmes having any negative effects such as, for example, exploitation, abuse or discrimination by staff against communities and people affected by crisis, and to strengthen local capacities.
2.7
3.8: Systems are in place to safeguard any personal information collected from communities and people affected by crisis that could put them at risk.
2.2
4
4.1: Information is provided to communities and people affected by crisis about the organisation, the principles it adheres to, the expected behaviours of staff, and its programmes and deliverables.
2.3
4.5: Policies for information-sharing are in place, and promote a culture of open communication.
2.6
5
5.1: Communities and people affected by crisis are consulted on the a. design, b. mplementation, and c. monitoring of complaints handling processes.
1.7
5.2: Complaints are welcomed and accepted, and it is communicated how the mechanism can be accessed and the scope of issues it can address.
2.0
5.3: a. Complaints are managed in a timely, fair and appropriate manner. b. Complaints handling mechanisms prioritise the safety of the complainant and those affected at all stages.
1.9
5.4: The complaints-handling process for communities and people affected by crisis is documented and in place. The process covers programming, sexual exploitation and abuse, and other abuses of power.
2.2
5.5: An organisational culture in which complaints are taken seriously and acted upon according to defined policies and processes has been established.
2.3
5.6: Communities and people affected by crisis are fully aware of the expected behaviour of humanitarian staff, including organisational commitments made on the prevention of sexual exploitation and abuse.
1.8
5.7: Complaints that do not fall within the scope of the organisation are referred to a relevant party in a manner consistent with good practice.
2.1
8
8.2: Staff adhere to the policies that are relevant to them and understand the consequences of not adhering to them.
2.6
8.7: A code of conduct is in place that establishes, at a minimum, the obligation of staff not to exploit, abuse or otherwise discriminate against people.
2.8
9
9.5: The risk of corruption is managed and appropriate action is taken when corruption cases are identified.
3.0
9.6: Policies and processes governing the use and management of resources are in place, including how the organisation:a. accepts and allocates funds and gifts-in-kind ethically and legally; b. uses its resources in an environmentally responsible way; c. prev
2.9