Number of verified organisations
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Type of verifications completed
Verification type Verifications
Self-Assessment 57
Peer Review 2
Independent Verification 8
Certification 22
Total 89

 

Type of organisations verified
Organisation type Verifications
Donor 1
Global Networks Affiliates 5
International Organisation 74
Membership Organisation 2
National Organisation 6
Total 88

 

Average score
Requirement fulfilled
01234
1
Is appropriate and relevant
2.7
2
Is effective and timely
2.6
3
Strengthens local capacity and avoids negative effects
2.5
4
Is based on communication, participation and feedback
2.5
5
Welcomes and addresses complaints
1.9
6
Is coordinated and complementary
3.0
7
Improves as organisations learn
2.4
8
Is facilitated by competent, well-managed staff
2.7
9
Comes from organisations that responsibly manage resources
2.7

 

Self-assessment (regular & secretariats)
External audits (certification & independent verification)
Requirement fulfilled
01234
1
Is appropriate and relevant
2.72.7
2
Is effective and timely
2.62.5
3
Strengthens local capacity and avoids negative effects
2.52.5
4
Is based on communication, participation and feedback
2.52.4
5
Welcomes and addresses complaints
2.11.7
6
Is coordinated and complementary
2.93.0
7
Improves as organisations learn
2.42.5
8
Is facilitated by competent, well-managed staff
2.82.6
9
Comes from organisations that responsibly manage resources
2.82.5

 

VALIDATED SCORES BY INDICATOR TYPE
Key actions
Organisational responsibilities
Requirement fulfilled
01234
1
Is appropriate and relevant
2.72.8
2
Is effective and timely
2.62.7
3
Strengthens local capacity and avoids negative effects
2.62.4
4
Is based on communication, participation and feedback
2.52.6
5
Welcomes and addresses complaints
1.92.1
6
Is coordinated and complementary
3.13.0
7
Improves as organisations learn
2.32.6
8
Is facilitated by competent, well-managed staff
2.62.7
9
Comes from organisations that responsibly manage resources
2.72.8

 

INDEX SCORES
Average score
Requirement fulfilled
01234
0
Gender and Diversity
2.6
1
Localisation
2.7
2
PSEA
2.4
GENDER AND DIVERSITY INDEX
Average score
Requirement fulfilled
01234
1
1.2: Programmes are appropriately designed and implemented based on an impartial assessment of needs and risks and an understanding of the vulnerabilities and capacities of different groups.
2.6
1.5: a. Policies set out commitments which take into account the diversity of communities, including disadvantaged or marginalised people. b. Policies set out commitments to collect disaggregated data.
2.6
3
3.3: Programmes enable the development of local leadership and organisations in their capacity as first responders and promote an appropriate representation of marginalised and disadvantaged groups in local leadership and organisations.
2.6
3.6: Programmes identify and act upon potential or actual unintended negative effects in a timely and systematic manner, including in the areas of people’s safety, security, dignity and rights, sexual exploitation and abuse by staff, culture, gender, social an
2.3
3.7: Policies, strategies and guidance are designed to prevent programmes having any negative effects such as, for example, exploitation, abuse or discrimination by staff against communities and people affected by crisis, and to strengthen local capacities.
2.7
4
4.2: Communication with communities and people affected by crisis uses languages, formats and media that are easily understood, respectful and culturally appropriate for different parts of the community, especially vulnerable and marginalised groups.
2.6
4.3: Inclusive representation, participation and engagement of people and communities are ensured at all stages of the work.
2.5
4.4: Communities and people affected by crisis are encouraged to provide feedback on their level of satisfaction with the quality and effectiveness of assistance, paying particular attention to the gender, age and diversity of those giving feedback.
2.5
8
8.5: Staff policies and procedures are fair, transparent, non-discriminatory and compliant with local employment law.
2.9
8.7: A code of conduct is in place that establishes, at a minimum, the obligation of staff not to exploit, abuse or otherwise discriminate against people.
2.8

 

PSEA INDEX
Average score
Requirement fulfilled
01234
1
1.2: Programmes are appropriately designed and implemented based on an impartial assessment of needs and risks and an understanding of the vulnerabilities and capacities of different groups.
2.6
2
2.1: Programmes are designed taking into account constraints so that the proposed action is realistic and safe for communities.
2.5
3
3.6: Programmes identify and act upon potential or actual unintended negative effects in a timely and systematic manner, including in the areas of people’s safety, security, dignity and rights, sexual exploitation and abuse by staff, culture, gender, social an
2.3
3.7: Policies, strategies and guidance are designed to prevent programmes having any negative effects such as, for example, exploitation, abuse or discrimination by staff against communities and people affected by crisis, and to strengthen local capacities.
2.7
3.8: Systems are in place to safeguard any personal information collected from communities and people affected by crisis that could put them at risk.
2.2
4
4.1: Information is provided to communities and people affected by crisis about the organisation, the principles it adheres to, the expected behaviours of staff, and its programmes and deliverables.
2.3
4.5: Policies for information-sharing are in place, and promote a culture of open communication.
2.6
5
5.1: Communities and people affected by crisis are consulted on the a. design, b. mplementation, and c. monitoring of complaints handling processes.
1.7
5.2: Complaints are welcomed and accepted, and it is communicated how the mechanism can be accessed and the scope of issues it can address.
2.1
5.3: a. Complaints are managed in a timely, fair and appropriate manner. b. Complaints handling mechanisms prioritise the safety of the complainant and those affected at all stages.
1.9
5.4: The complaints-handling process for communities and people affected by crisis is documented and in place. The process covers programming, sexual exploitation and abuse, and other abuses of power.
2.2
5.5: An organisational culture in which complaints are taken seriously and acted upon according to defined policies and processes has been established.
2.3
5.6: Communities and people affected by crisis are fully aware of the expected behaviour of humanitarian staff, including organisational commitments made on the prevention of sexual exploitation and abuse.
1.9
5.7: Complaints that do not fall within the scope of the organisation are referred to a relevant party in a manner consistent with good practice.
2.1
8
8.2: Staff adhere to the policies that are relevant to them and understand the consequences of not adhering to them.
2.6
8.7: A code of conduct is in place that establishes, at a minimum, the obligation of staff not to exploit, abuse or otherwise discriminate against people.
2.8
9
9.5: The risk of corruption is managed and appropriate action is taken when corruption cases are identified.
2.9
9.6: Policies and processes governing the use and management of resources are in place, including how the organisation:a. accepts and allocates funds and gifts-in-kind ethically and legally; b. uses its resources in an environmentally responsible way; c. prev
2.8

 

LOCALISATION INDEX
Average score
Requirement fulfilled
01234
3
3.1: Programmes are built on local capacities and work towards improving the resilience of communities and people affected by crisis.
2.9
3.2: The organisation uses the results of any existing community hazard and risk assessments and preparedness plans to guide activities (see 2.1).
2.4
3.3: Programmes enable the development of local leadership and organisations in their capacity as first responders and promote an appropriate representation of marginalised and disadvantaged groups in local leadership and organisations.
2.6
3.4: A transition or exit strategy is planned in the early stages of the humanitarian programme to ensure longer-term positive effects and reduce the risk of dependency.
2.5
3.5: a. Programmes are designed and implemented in order to promote early recovery. b. Programmes are designed and implemented in order to benefit the local economy (see 3.6).
2.8
3.6: Programmes identify and act upon potential or actual unintended negative effects in a timely and systematic manner, including in the areas of people’s safety, security, dignity and rights, sexual exploitation and abuse by staff, culture, gender, social an
2.3
3.7: Policies, strategies and guidance are designed to prevent programmes having any negative effects such as, for example, exploitation, abuse or discrimination by staff against communities and people affected by crisis, and to strengthen local capacities.
2.7
4
4.2: Communication with communities and people affected by crisis uses languages, formats and media that are easily understood, respectful and culturally appropriate for different parts of the community, especially vulnerable and marginalised groups.
2.6
6
6.1: The roles, responsibilities, capacities and interests of different stakeholders are identified.
3.0
6.2: The response complements the action of national and local authorities and other actors.
3.1
6.5: Policies and strategies include a clear commitment to coordination and collaboration with others, including national and local authorities without compromising humanitarian principles.
3.1
6.6: Work with partners is governed by clear and consistent agreements that respect each partner’s mandate, obligations and independence, and recognises their respective constraints and commitments.
2.9
9
9.4: Local and natural resources are used taking their actual and potential impact on the environment into account.
2.3